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Honda of Stevens Creek - Service Center

San Jose, CA

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421 Reviews

421 Reviews of Honda of Stevens Creek - Service Center

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August 10, 2020

Usually Good..This was a challenge. I have been taking our cars here for more than 15 years. I'm on my second service director and countless service consultants. This last visit there wa More

by johnjwade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Pimentel
Aug 13, 2020 -

Honda of Stevens Creek responded

Johnjwade, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 05, 2020

Very good! Provided ETA for the service was on time! The Very good! Provided ETA for the service was on time! The service done was well explained thoroughly by the rep. They have a good customer service! More

by camille_tirado
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 07, 2020 -

Honda of Stevens Creek responded

Hi Camille_tirado! We're so happy we were able to help you out! Until the next time we meet, take care!

August 02, 2020

Great service and delightful employees I brought my car to this dealership last week for B17 maintenance. The service Advisors, Summer and Daniel; and the service Director, Rick, were polit More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lopretta, Summer Pettigrew, Rick Pimentel
Aug 05, 2020 -

Honda of Stevens Creek responded

Jc, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2020

Great touchless service of Honda Fit This service location was great on online scheduling (many times/dates to choose for convenience), car drop off was timely and simple (they have your More

by Fitowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
Jul 29, 2020 -

Honda of Stevens Creek responded

Fitowner, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 24, 2020

Service was good and was well described at the end. We got insights into what we should be careful about and what we are doing well in driving. More

by rashmic1390
Recommend Dealer
Yes
Employees Worked With
Juan Melendez, Long Tong
Jul 26, 2020 -

Honda of Stevens Creek responded

Rashmic1390, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

July 23, 2020

Thank you Jhonny Nugyen always great To get help from you. We will keep coming back because people like you. We had being going there for years. More

by mmachado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Nguyen
Jul 24, 2020 -

Honda of Stevens Creek responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 22, 2020

Great service. Fast and efficient. Social distance procedure was on point . Waiting area clean. They sanitized my vehicle for free. Vehicle finished ahead of schedule. More

by webish
Recommend Dealer
Yes
Employees Worked With
Johnny lam, Long Tong, Summer Pettigrew, Rick Pimentel
Jul 23, 2020 -

Honda of Stevens Creek responded

Webish, we are so happy to read such a great review about Honda of Stevens Creek! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 16, 2020

Great and wonderful staff .Jeffrey Barats was a amazing representative.he has a lot of knowledge and he's friendly and very approachable. Definitely coming back again thank you More

by christianguzman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Barats, Abdel Terfai
Jul 17, 2020 -

Honda of Stevens Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

July 12, 2020

Great service. Easy to schedule. Thorough. Good communication. Safe method of getting in and out. All work completed ina timely fashion. Service advisor was completely professional. More

by Glaw54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lopretta
Jul 17, 2020 -

Honda of Stevens Creek responded

Glaw54, we are so happy to read such a great review about Honda of Stevens Creek! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 07, 2020

Honda Services Honda Stevens Creek fixed my flat time on time and Stevens, my service advisor was very helpful and knowledgeable, would recommend him for service any More

by dchau888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevens Seyuin
Jul 10, 2020 -

Honda of Stevens Creek responded

Dchau888, we are so pleased you enjoyed your visit to Honda of Stevens Creek! Thank you, and have a fantastic day!

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