Greenwich Honda - Service Center

Terrible Service Department The last two times I have been to Greenwich Honda for a simple oil change, there has been an issue. I will never go back because from my experience t The last two times I have been to Greenwich Honda for a simple oil change, there has been an issue. I will never go back because from my experience the service department does not comprehend or know how to provide competent service for basic and simple routine maintenance. More

Great experience My wife and I had a great experience getting our new Honda Pilot. Joe was very helpful and knowledgable in answering our questions, and provided terri My wife and I had a great experience getting our new Honda Pilot. Joe was very helpful and knowledgable in answering our questions, and provided terrific service. Lou also did a wonderful job in helping with all of the paperwork and answering our finance questions. Definitely recommend the team at Greenwich Honda! More

Awful Service I used to have my regular oil changes at the Greenwich Honda service center. I discovered that they broke my key. I do not have a clue how that could I used to have my regular oil changes at the Greenwich Honda service center. I discovered that they broke my key. I do not have a clue how that could have happened. One of the service workers must have used unnecessary excessive force that caused my car key to be destroyed. When I told them about the situation, they directed me to the service manager. The service manager was completely useless and did not want to take any responsibly for the fact that one of his employees destroyed my car key. He said that he can help find a place to cut me a new key but I would have to pay for it. Greenwich Honda destroyed my car key but would not take any personal accountability for their unnecessarily damage to my property. Honestly, it was appalling to hear they lack of respect they had my property. More

Excellent customer service Jimmy in Express Service provided excellent customer service. I would certainly return here for future service. He took fine care of both my car and t Jimmy in Express Service provided excellent customer service. I would certainly return here for future service. He took fine care of both my car and the human aspect, also with nice humor. More

UNBEATABLE! The deal they offered us for the 2018 Honda Accord was unbeatable! No other dealership could even come close! Chris Paranzino and Tatiana were very h The deal they offered us for the 2018 Honda Accord was unbeatable! No other dealership could even come close! Chris Paranzino and Tatiana were very helpful and happy to be there. I’m very satisfied that at the end of the day, Greenwich Honda is there for all my vehicle needs. More

WOW I still can't believe it. I was at express service and I was at express service for my 2007 civic and walked over to ask about leasing I can't believe it! I'm leaving with a 2018 civic Staff is wonderf I was at express service for my 2007 civic and walked over to ask about leasing I can't believe it! I'm leaving with a 2018 civic Staff is wonderful! Honest, pleasurable, helpful I love my 2007 but this is toooo good to pass up More

Kudos to Chris Paranzino I bought my first Honda from Chris Paranzino many years ago when he was in New Rochelle. I happen to find him last year in White Plains. We kept in I bought my first Honda from Chris Paranzino many years ago when he was in New Rochelle. I happen to find him last year in White Plains. We kept in touch and to my delight he is General Sales manager at Greenwich Honda. I contacted him to ask about the service department there. Since I work in Greenwich I thought it would be more convenient to go there. Well they dropped me off at work and picked me up after when the car was ready. Jose was very considerate and called me twice about what I should have done and the price. Izzie and Ricky were gentlemen with a lot of patience. I can't thank Chris enough. He's a great Sales manager and helped me with my current Honda lease. More

It was a very good experience. The staff were helpful . The staff were helpful and efficient. It is very helpful that the dealership is convenient to my home. The woman who answers the phone is very helpfu The staff were helpful and efficient. It is very helpful that the dealership is convenient to my home. The woman who answers the phone is very helpful and efficient. More

Express Oil Change / Service I'm on my 4th Honda Accord lease and this is my first purchase from Greenwich Honda and my first visit to Greenwich Honda Express Service. I have to I'm on my 4th Honda Accord lease and this is my first purchase from Greenwich Honda and my first visit to Greenwich Honda Express Service. I have to say I was extremely happy (and satisfied) with my experience there. I came in the morning and was on a time crunch to get to work on time. They were able to fit me in and get me out of there within 15 to 20 minutes tops. I had a complimentary oil change and much to my surprise, it was actually complimentary. There was no BS or hidden fees or charges or up-selling to something else. I was impressed. Service manager was great and reviewed the maintenance inspection sheet also. I left there a happy customer. More

Express service oil change?? Im just wondering how spending 2 hours fir an oil change is considered express?? There was only one man working in one bay. He was working very hard. Im just wondering how spending 2 hours fir an oil change is considered express?? There was only one man working in one bay. He was working very hard. But the other bay was unused while i was one of seven cars waiting . When i asked why only one car at a time was done, i was told they only had the one worker.. I talked to the service manager and he only made excuses then called across the street and asked why i was told of a approximate wait of 2 hours??.. Yelling at your employees who are working hard does nothing. How bout using the unused bay Mr manager?? My total time there for oil change was 2 hours and 10 minutes🤔.. unexceptable!!! Service like this makes it hard to patronize a dealership More