Honda of Stamford

first of all very rude personnel, not the salesman, the sales manager and finance person. nobody explained what the extended warantee covered, just that car needed to be "certified" for additional $1200. sales manager and finance person. nobody explained what the extended warantee covered, just that car needed to be "certified" for additional $1200. when we said we were refusing it, then it was explained what it covered , and sounded reasonable. we took our leased car in to have it certified for us to purchase, was suppose to be 1 to 1 1/2 hours, it took more like 4. personnel didnt know which car was ours, then Damin told my wife they were putting on brakes...we never ok'ed putting on brakes for additional fee. IF WE WERE INFORMED AS WE ARE SUPPOSE TO BE>>>it is acceptable, i told this to the finance manager(in a heated manner)he put the phone down and rolled his eyes in front of my wife...GREAT CUSTOMER RELATIONS !!! im in business for myself and the rule is ...if you like a business tell 2 people, if you don't tell 10...i will definately be telling 10 plus people about our experance at greenwich honda. More

We bought a Honda Odyssey van from this dealer in 2000 and have had every scheduled service (as suggested in the owner's manual) done there in the past nine years. On several occasions I had the feeling t and have had every scheduled service (as suggested in the owner's manual) done there in the past nine years. On several occasions I had the feeling that unneeded "maintenance procedures" were being done on the car but it's the closest Honda dealership and I didn't challenge these. Wish I had. Over the years we have spent several thousand dollars at the service department of this dealership. This summer the right rear sliding door was acting up and we took the car in. They recommended transmission flush amongother things which I ok'd over the phone. I also arranged to have the costs charged to a credit card and to collect the car after the service department closed. Upon collection, I reviewed the bill which came to $700 including $100 to "clean the contacts" on the rear sliding door. As soon as I started the car and tested the door, they had done absolutely nothing to correct the problem. I called the next day and asked that the $100 charged be removed, and I felt surely this would be done without question. Instead, the service manager verbally abused me, accusing me of being a "fat cat" who wanted to cheat the worker who had "cleaned the contacts". He flatly refused to make an adjustment. They have lost a customer forever. Not only will we never return to have our cars serviced there, but we are about to replace the Odyssey and I'll buy it anywhere but Greenwich Honda. More

I have been servicing my Honda Accord here for the past 6 years. Honest service done quickly. I would drop my car off in the morning, get a call mid-morning explaining what needed to be done and why, years. Honest service done quickly. I would drop my car off in the morning, get a call mid-morning explaining what needed to be done and why, and then car would be ready for pick up by 5pm. On several occasions they have told me I can hold off on certain work and then remind me at my next visit. Also, when my tires were worn they mentioned to me that it would be cheaper to buy the tire from a Costco or Town Fair as they have to mark the tires up. BEWARE OF THE SALES DEPARTMENT AT GREENWICH HONDA! SHADY! I decided to look at maybe trading in my current Honda for a new one and the Sales person was horrible! Unprofessional to say the least. I would never buy a car from here even though the service is awesome. I bought my Honda originally from Westport Honda and while the Salesman was a clown, I wasn't buying this car for HIS personality. I knew what I wanted, all he had to do was the paperwork. More