Honda of South Miami - Service Center

I dropped off my Honda Civic due to Air Condition not working. My service rep was Timothy and he said they would text me a review in the next couple of hours with what they found wrong. 90 minutes late working. My service rep was Timothy and he said they would text me a review in the next couple of hours with what they found wrong. 90 minutes later I get a text with a video showing everything they checked with an audio explanation. The final result and invoice was for $230 to recharge the AC system. This was the best customer service I have had in years. SMH was fantastic and I will recommend them to anyone. Thanks Tim for all you did, Pam More

Had excellent s service from the service advisor to the person who delivered the car. Service was completed earlier than promised, everything works well so far. person who delivered the car. Service was completed earlier than promised, everything works well so far. More

Took my car for service without an appointment, and they got everything done quickly and efficiently. got everything done quickly and efficiently. More

Great Job! My car was serviced quickly and my service rider was courteous. Nice and new facility! Thank you 😊🚗 My car was serviced quickly and my service rider was courteous. Nice and new facility! Thank you 😊🚗 More

Siempre que llevo mi carro a servicio ( cambio de aceite ) recibo excelente atención desde la persona que me recibe en el Parqueo hasta la cajera . ) recibo excelente atención desde la persona que me recibe en el Parqueo hasta la cajera . More

I called to see if I was able to fix the locks on my door, and a employee named victor told me it was covered by warranty. Later that day Victor called me and told me I was going to have to pay addition door, and a employee named victor told me it was covered by warranty. Later that day Victor called me and told me I was going to have to pay additional charges for the technician taking more time diagnosing my car. He said he changed my miles on my car to help me out but i never knew or agreed to do that. I never wanted to do that because I know that’s not the right thing to do. Victor tried to scam me for additional charges , changed my miles , and then on top of that the manager named Phil called me a snitch for telling him that his employee is changing miles on the customers vehicles. The time I had arrived I overheard victor telling the previous customer that he was changing his mileage on his vehicle as well. I tried to go about things the right way and I feel as if I was treated very unprofessional and I think something is going on here at this location that should really be investigated. I will also be Submitting a ticket to the Better Business Bureau . More

Service department is a joke. Every time I bring the car In it comes out with more damage snd issues. Got it back in Wednesday after two weeks (was supposed to take one) for damage they cause. And now my A In it comes out with more damage snd issues. Got it back in Wednesday after two weeks (was supposed to take one) for damage they cause. And now my AC doesn’t work. The manager is a lia - Eduardo Ulloa. More

Abreu took care of my car with precision, promptness and completely professional. He kept me informed from beginning to end. Great Customer Service. I got my car back during the time given and washed and va completely professional. He kept me informed from beginning to end. Great Customer Service. I got my car back during the time given and washed and vacuumed. More

Complacidos con la atención de Marcelino,tuvimos un problema con el auto nuevo,lo cual fue solucionado en el dia. En contra debo decir que me dijeron no tener un vehículo para llevarme a mi casa por l problema con el auto nuevo,lo cual fue solucionado en el dia. En contra debo decir que me dijeron no tener un vehículo para llevarme a mi casa por lo que tuve que tomar un Uber More

Honda es Honda,un servicio rápido,buen precio y calidad,amables y de buen trato a sus clientes.Quedese con honda # 1 en u.s.a calidad,amables y de buen trato a sus clientes.Quedese con honda # 1 en u.s.a More