Honda of South Miami - Service Center

Horrible service from Rolando ( one of the service attandants there ) … tried to charge me $300 for a loosd case on a key. I approached the service department first to see how I can get to the right p attandants there ) … tried to charge me $300 for a loosd case on a key. I approached the service department first to see how I can get to the right person that could look at my key and Rolando said there was no fixing a loose key and that it cost $300 and I told him that I knew for a fact it cost about $60 because I have replaced a loose case on my key before and the whole interaction with this guy was awful after having that conversation he was dismissive and rude and he pointed me to the parts department. I went there and they helped me right away and it costs me $85 to replace both of my keys covers and curing of the new keys. I went back to the service department to show the guy my receipt so he learns to treat people with respect and not try to be corrupt with his pricing. I found out from the service manager who’s name is Phil that it costs $300 to “reprogram keys “ and that’s clearly not what I needed so keep in mind to always stay clear of these corrupt service sharks that just want to screw over a local and repeated customer that knows better than to pay $300 just to fix a loose key More

Tim wright the technician was helpful and professional he is a good asset to the company. is a good asset to the company. More

I had a great customer service experience at South Motors Honda, Rolando Abreu the service writer is very knowledgeable and took the listened to my automobile concerns and issues. I highly recommend visiting Honda, Rolando Abreu the service writer is very knowledgeable and took the listened to my automobile concerns and issues. I highly recommend visiting South Motors Honda and ask for Rolando at the service dept. More

I FOUND ALL WHEN WELL . NEVER HAVE I SAW SUCH TENSION GIVEN TO A AUTO MOBILE AND LETTING THE CUSTOMER FOLLOW ALONE THERE IS NO QUESTION HONDA SOUTH OF DOING A GREAT JOB , NEVER HAVE I SAW SUCH TENSION GIVEN TO A AUTO MOBILE AND LETTING THE CUSTOMER FOLLOW ALONE THERE IS NO QUESTION HONDA SOUTH OF DOING A GREAT JOB , GIVING YOU AN A PLUS LOUIS J MAZZIO More

Excellent customer service. Huge shout out to Phillip Allen, Service Director who went above and beyond in helping me with issues that my Honda warranty did not cover. He was Huge shout out to Phillip Allen, Service Director who went above and beyond in helping me with issues that my Honda warranty did not cover. He was professional, respectful and courteous. Sergio, Service advisor was timely in his responses and kept me informed throughout the whole process. I highly recommend the service department at South Motors Honda. More

Great and fast service from the moment they take your car until you receive it completely clean..! Customer service provided by Mr. Marcelino Rosario went beyond all expectations.. until you receive it completely clean..! Customer service provided by Mr. Marcelino Rosario went beyond all expectations.. More

I’ve been a customer for over 5 years at this dealership. I’ve been helped by multiple service team members and definitely can say I have my favorite. Servicing my vehicle hasn’t been easy in the past, but s I’ve been helped by multiple service team members and definitely can say I have my favorite. Servicing my vehicle hasn’t been easy in the past, but since becoming part of the Honda family 5 years ago, it has changed my perspective. Marcelino, the service team member that I always look for to help with my vehicle needs never fails to make my experience easy and most importantly with respect. I appreciate his loyalty to me and his patience with my appointment needs. Thank you to the Honda team and especially to Marcelino for always making my experience pleasant. More

Excelente servicio en South Motor Honda mi service advisor Marcelino Rosario tiene mucho conocimiento me explico todo muy profesional todo el staff muy amable quede muy satisfecha advisor Marcelino Rosario tiene mucho conocimiento me explico todo muy profesional todo el staff muy amable quede muy satisfecha More

Very happy with this dealership. The service department staff outstanding, Marcelino Rosario is my advisor, he is very knowledgeable and attentive. Very happy with South Motor Honda The service department staff outstanding, Marcelino Rosario is my advisor, he is very knowledgeable and attentive. Very happy with South Motor Honda and my Civic... More

The service I received is excellent all the way, in addition to that, my car was done extremely quick, complete check up, and even sooner than I had expected. The continued excellence of my Service A addition to that, my car was done extremely quick, complete check up, and even sooner than I had expected. The continued excellence of my Service Advisor is greatly appreciated. I have been a customer of SMH for a long time, more than 15 years. Thank you so much. I don’t hesitate to recommend it to anybody who needs it. More