Honda of South Miami

Purchase of a new CRV Fernando Bolufer was a great sales man. He was friendly and very professional. I recommend anyone to ask for him as he is very approachable and courte Fernando Bolufer was a great sales man. He was friendly and very professional. I recommend anyone to ask for him as he is very approachable and courteous. A great experience and a wonderful car dealer. The easiest place to purchase a car. Thank you Fernando.... Ivonne Delgado More

The worst place to buy a car at and get repairs done!!! I bought a new car from this dealership in July 2016. After 9 - 10 months of the purchase, my car's battery went bad and I had to get my car towed to I bought a new car from this dealership in July 2016. After 9 - 10 months of the purchase, my car's battery went bad and I had to get my car towed to the dealership. They let me know that the warranty was up since my milage was over 36,000. I admit that I drive a lot but never expected a "good quality" battery to be done for before the year. This dealership will sell you low quality parts and provide and even lower customer service standard. They act kind just to get you but once you have a problem with your vehicle they will go against you with all they have. I am so disappointed and dissatisfied with my experience at this place that I will make any family member and friend aware of this so they don't commit the same mistake I made. By the way, managers are not customer oriented and will pinpoint you to any direction to get rid of you. Awful place!!! More

Orville Hartley very helpful and knowledgable. I was very satisfied with Mr. Orville for his time in showing me several cars and explaining the difference from one to the other. Great customer ser I was very satisfied with Mr. Orville for his time in showing me several cars and explaining the difference from one to the other. Great customer service! More

Terrible experience buyer beware I bought a car from this dealer 10 years ago and I was planning to trade it in and buy a new car. I got an online quote which was fair, so I called a I bought a car from this dealer 10 years ago and I was planning to trade it in and buy a new car. I got an online quote which was fair, so I called and confirmed that they had the color and model I wanted. I was told yes they found my car and were having it transferred from another dealer and I could come in to trade in and purchase the car. When I arrived, I was told that the car they ordered had $1000 of extra accessories above the base model which I wanted. I told them that I did not agree to these extras and the manager was very rude and told me I had to pay for them if I wanted the car. I explained that it is inappropriate to assume I would spend another $1000 on accessories that I do not want. He stormed off and said "well it's not going to happen then". I got out of there as fast as possible and went to Largo Honda 2 days later and got a better price and excellent customer service. I will say that the Service department is great and I have been going there for many years. Sales team is awful and rude. More

Pretty great experience Mike and the entire honda team that helped me were awesome. They had me in and out of there in no time at all. The Staff was extremely professional an Mike and the entire honda team that helped me were awesome. They had me in and out of there in no time at all. The Staff was extremely professional and friendly which made my experience pretty great. More

Excellent service Excellent experience. Salesman worked to complete deal to my satisfaction (on my terms, at my price). Will definitely buy from them again. Very nice Excellent experience. Salesman worked to complete deal to my satisfaction (on my terms, at my price). Will definitely buy from them again. Very nice sales person outgoing great person very satisfied with my new car 😬😬😬👍🏼👍🏼 More

qualify I want to congratulate salesman Yorgen he is an excellent seller; our qualification is five stars; we are going to recommender to our friends tha I want to congratulate salesman Yorgen he is an excellent seller; our qualification is five stars; we are going to recommender to our friends than you More

Horrible Service! Not even sure where to begin. Service has been horrible from day #1! Arrived at South Motors Honda for a service issue related to my transmission. Not even sure where to begin. Service has been horrible from day #1! Arrived at South Motors Honda for a service issue related to my transmission. The part was not in stock, though expected to arrive the following day. Was advised the job would be completed that day; however, it's currently 11 days later and South Motors has yet to completely rectify the situation. When fixing the transmission part, they managed to break a sensor, which they also did not have in stock. Took 3 days to receive necessary part and, upon installing, they managed to crack my windshield. They then tried to place blame on me, stating that it was like that when I arrived - absolutely untrue! After reviewing security cameras, South Motors admitted to being at fault. Thereafter, the company that they outsourced a new windshield to arrived an hour later than the 3 hour appt window, to then incorrectly install the new windshield causing a leak in my car. Windshield company then would not immediately rectify, stating that they didn't have technicians available and would not ask one to come out the following day, which was Sunday. At this point, there is now water damage to the interior roof of my car, which I will be holding South Motors fully responsible for. After a week and a half of continuous headaches, missed deadlines, lack of communication, and, most importantly, incompetent service, I will never recommend South Motors to anyone, nor will I return to this Honda location after this pending service case is closed! Absolutely horrible experience! More

Horrible, They lost sale of two cars in first 10 minutes I "relunctantly" gave 1 star. This was due to the fact that I initiated contact in South Motors Honda, visited there and my experience was horrible. I "relunctantly" gave 1 star. This was due to the fact that I initiated contact in South Motors Honda, visited there and my experience was horrible. The only good thing about the experience was the nice young man who showed us the vehicles and the test drive. He was able to pick up on the fact we were looking for two cars but was not even allowed to speak once we got in front of the internet sales person. The Internet Sales person, Alejandra S, did nothing to ask why we decided to walk away, did not ask any questions, no negotiation, no effort to keep the customer there. South Motors Honda lost TWO SALES of cars since my sister was also looking for a vehicle and purchased her new car on 12-29. I purchased the car in Largo Honda. The experience was 360 degrees positive! (read review in Largo site) GO TO LARGO HONDA!, You will not be disappointed. See Peter Williams. He will take care of you...the best honest saleman I've met in a long time! Happy New Year 2017 to ALL!! ZORY More

South Motors Honda Jorge Garcia was fantastic, I let him know that I needed to be out in 3hrs, and I was! The service was fast and I'm extremely happy with my new 2016 Jorge Garcia was fantastic, I let him know that I needed to be out in 3hrs, and I was! The service was fast and I'm extremely happy with my new 2016 Civic. Thank you Jorge and Chris for the excellent experience! Mary More