Honda of Slidell
Slidell, LA
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I Lawrence Jackson, purchased a 2014 Honda Civic 4 Door Sedan on March 14, 2014 at Honda of Slidell in Slidell, Louisiana. I was highly impressed with the customer service that I had received during my vis Sedan on March 14, 2014 at Honda of Slidell in Slidell, Louisiana. I was highly impressed with the customer service that I had received during my visit. Ashley, Josh and Kurt are some of best car sale professionals in the auto business. I was treated with respect and educated on auto safety, financing, maintenance etc. Ashley, Josh and Kurt went above and beyond the call of duty to sell me a car working later than normal business hours to close the deal. My overall rating for Honda of Slidell is great. More
While shopping for a new van my search ultimately brought me to Honda of Slidell and I am so glad it did! After more than a few frustrating trips to other dealerships I called Honda of Slidell and within min me to Honda of Slidell and I am so glad it did! After more than a few frustrating trips to other dealerships I called Honda of Slidell and within minutes I felt they were different. I spoke to the Sales Manager, Kerry Turlich, and he answered all of my questions and concerns without any games, he gave me the best price up front and also gave me a realistic trade value for my trade in. When I went to the dealership my expectations were more than met, Kerry lived up to EXACTLY what we discussed over the phone and the rest of the staff was wonderful too! Alberto Montero did our paperwork and explained all options clearly and with no pressure whatsoever. My salesperson, Leigh Garland, was a dream to work with also! I love my new Odyssey and I love Honda of Slidell! More
I would Highly recommend this Dealership! I work in the Auto Industry, so I am difficult to impress, but I would rate this as the Best Experience I have ever Had Shopping for a Vehicle. The employees that Auto Industry, so I am difficult to impress, but I would rate this as the Best Experience I have ever Had Shopping for a Vehicle. The employees that helped me; Melissa, Nick, Lauren, Charity, Dawn, Alberto, Jeremy, and Josh were all very polite and very professional on the phone or in-person. They seemed to listen better than any Dealership I have ever visited. The Sales Manager (Nick) introduced himself to me before I even test drove any vehicles and encouraged me to take a full test drive to ensure I was comfortable and happy with the vehicle. I ultimately bought a used vehicle, and Melissa shared the vehicle CarFax history with me, clarified the remaining Manufacturer Warranty that was still in effect, and also went over the list of Service and reconditioning that they performed on the vehicle. In addition, she explained the Customer Benefits Package that is Free for every Buyer and it includes some great perks including service coupons and a Free Oil change. Nick (Sales Mgr.) even showed me their price comparison tool that ensures that they are competitively priced vs. any similar vehicle online within 200 miles. My entire experience was very simple and completely “Hassle Free”. Everyone seemed interested in helping me make a good decision and giving me valuable information to ensure that I got the Best Value for my money. I was introduced to the Service Manager before I left and the General Manager personally called me after my purchase to ensure that I was happy and to get my feedback on my shopping experience. This is NOT your typical Dealership!! Thank-You Honda of Slidell. You will definitely see me again and I will recommend this Dealership to All of my family, friends and Relatives. More
Ms. Miano was very accommodating. She was very pleasant and did more than expected to restore my faith in the high standards of Honda of Slidell. Mark Quintana and did more than expected to restore my faith in the high standards of Honda of Slidell. Mark Quintana More
I came to this dealer to diagnose an engine check light. My Honda manual said it indicated a problem with the gas cap. The dealer service rep said "oh no, it could be many other things, so we can do a multi My Honda manual said it indicated a problem with the gas cap. The dealer service rep said "oh no, it could be many other things, so we can do a multi-point check, which you can apply toward any work that is needed". Ok, fine. Nothing was mentioned as to how long this might take. Had I known it would take the rest of the afternoon, I would have rescheduled. I heard nothing for more than 2 hours, when the rep finally told me "It's probably the gas cap, but we're out of them". I asked "if it turns out not to be the gas cap, what's the next most likely cause?" The rep said that info was 'in the tree', which they see when diagnostic equipment is connected to the car". I'm thinking, isn't that what we spent the last 2+ hrs doing? It took another half hour to wrap up the work, then the rep told me it was ready. When I walked to her desk to pay, she said she was still waiting for the paperwork. In the end, after a 2 hr and 45 wait, the dealership had concluded it was "probably the gas cap" (as the manual had said in the first place), and I had no better idea of what the cause could be. The rep said the gas cap seal was probably bad, but it appeared in perfect condition. Since the diagnostic fee could be applied to fixing things in the inspection report, I decided to fix the bad CV joint, which was listed at $190.00. I called in and a rep said that would be fine. When I went in to schedule the work, she said the price was wrong, and that it was really $445 plus tax. Because that too was unexpected, I said, then let's replace the transmission fluid since it was also listed as an issue. But the rep said I could only apply the diagnostic fee to a repair, and not maintenance, something that hadn't been made clear before. Ok, fair enough, but at that point, I wasn't interested in any more surprises. I will probably get some of the recommended work done by an independent shop. Based on this experience, the service was S-L-O-W, the rep didn't communicate well, and there were too many surprises. The waiting area is plastered with awards for great service. Very disappointed. No incentive to return. My original Honda dealer was very good, no surprises. More
Nick and T-Mac did a great job. I am really happy with the Jeep. The fact that they inspect and fix what needs to be fixed prior to selling makes for a much better used car experience.. T-Mac and Nick b the Jeep. The fact that they inspect and fix what needs to be fixed prior to selling makes for a much better used car experience.. T-Mac and Nick both helped re-clean the car because they wanted it right for me. Thank you both for making this a great experience. I will be back and send friends and family. Thank you, Andrew D More
I purchased my Honda Accord in 2007 from Honda of Slidell. I knew I wanted a Honda because I have had Honda vehicles most of my life and I love the quality of the vehicle. Since 2007 Honda of Slide Slidell. I knew I wanted a Honda because I have had Honda vehicles most of my life and I love the quality of the vehicle. Since 2007 Honda of Slidell has provided me with the most utmost of care for me and my vehicle. The employees at Honda of Slidell are always courteous, polite, friendly, and professional. They genuinely care about the service you receive. Fortunately, I have not had to have many repairs to my vehicle, only necessary up-keeps such as oil changes, transmission fluid, brake pads, cabin filter changes, Timing Belt, engine air filter, etc. When needed, Ken Lobert, Charity Phillips, James Lecompt, and Tony Lusich are some of the individuals who were always there to care for both me and my vehicle. Complimentary bottled water, fresh baked cookies and popcorn are offered in the showroom if one chooses to wait for their vehicle repair. This perk is one of my daughters favorites! While waiting, one can do so in the comfort of a lounge area with television. There is also a "Play area" for little children. From the moment you step in at Honda of Slidell you are greeted with a Handshake and a Smile. Another item to mention about Honda of Slidell is that they give you a follow up call on the services received. This follow up call shows me that they care about my satisfaction of service received, and that they remember me! I was not just another face in the many that they see in a day! Honda of Slidell provides consistent performance of service in a way that meets all of my expectations. They go above-and-beyond customer service expectations! I will keep coming back, and will continue to refer my friends to Honda of Slidell! Thanks again Ken, Charity, James, Tony and employees of Honda of Slidell for a job well done! Keep up the great work! More
I went to Honda of Slidell determined to get the car I wanted for a monthly rate I could handle. I left in a white Acura TSX that I've had for almost 4 years now. The cars on their lot are highly inspecte wanted for a monthly rate I could handle. I left in a white Acura TSX that I've had for almost 4 years now. The cars on their lot are highly inspected and Honda makes sure to release any needed info. I am still madly in love with my Acura. This is the first car I've bought on my own, and at the young age of 20. I am so glad I chose Honda of Slidell. My salesman was very knowledgeable and 100% honest about the cars I selected to view. I am also VERY glad I opted in for their warranty program! I've used the Roadside assistance included with the warranty very often (I always tend to lock my keys in the car) and it's covered! As an inexperienced car buyer, they took me seriously and worked with me to make sure I could drive off THAT DAY in my car... and I did! Honda still stays in touch with me 4 years later with e-mails reminding to get my car checked and coupons in the mail. Anytime I've ever called with questions, they are promptly answered. If I ever decide to get another car, I will only go to Honda of Slidell. More
I recently purchased a 2014 Honda Accord Sport from Honda of Slidell. It was my first car purchase after graduating college in December 2013. Nick, the sales manager personally walked me through the proces of Slidell. It was my first car purchase after graduating college in December 2013. Nick, the sales manager personally walked me through the process, sharing with me all of the benefits that i qualified for through the Honda New Graduate program. I received a very good price for my car and the entire process was a great experience. More
I couldn't have been more impressed with the service and overall experience at Honda of Slidell. The staff was friendly ad knowledgeable, and gave me a great price! I will definitely be purchasing my n and overall experience at Honda of Slidell. The staff was friendly ad knowledgeable, and gave me a great price! I will definitely be purchasing my next vehicle at Honda of Slidell. More