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Honda of Serramonte - Service Center

Colma, CA

4.9
332 Reviews

332 Reviews of Honda of Serramonte - Service Center

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June 11, 2020

Good value Darrell Wilson is always awesome, courteous and pleasant to deal with. I have always found him to be not only be helpful, but good at explaining what More

by marjoriemahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Jun 18, 2020 -

Honda of Serramonte responded

Marjoriemahn, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

April 29, 2020

Accommodating me without appointment today as my battery has died. Eric Chau was great in diagnosing the issue and get me the replacement immediately. I am grateful for his efficient & friendly service. More

by Angelina
Recommend Dealer
Yes
Employees Worked With
Eric Chau, Eric Tom
Apr 30, 2020 -

Honda of Serramonte responded

Hello Angelina, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

April 24, 2020

Amazing service provided by Eric Tom. Very professional, friendly, and concise with time estimate. Came in twice to this location and I always got what I needed in the service department. More

by Ch3_016
Recommend Dealer
Yes
Employees Worked With
Eric Tom
Apr 27, 2020 -

Honda of Serramonte responded

Ch3_016, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

April 20, 2020

Oliver is awesome, friendly and professional. The place observes social distancing.its clean, quiet and big. I’ve been doing my regular car maintenance and no problem. More

by miked
Recommend Dealer
Yes
Employees Worked With
oliver
Apr 21, 2020 -

Honda of Serramonte responded

Miked, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Serramonte. If you have any further questions, please give us a call. We're always happy to help!

April 17, 2020

Excellent Services I had a great experience at Honda Serramonte. I was greeted by Eric Chau as soon as I got there. All the services required were clearly explained bef More

by Peter Lo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chau
Apr 17, 2020 -

Honda of Serramonte responded

Peter Lo, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 17, 2020

Excellent Service!!! I had a great experience at Honda. Jeric is polite and helpful . He answered all my questions and explained well what services would be needed. More

by liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeric Vergara
Apr 20, 2020 -

Honda of Serramonte responded

Liz, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 13, 2020

This dealership was very responsive to my last minute request for an appointment. Radley walked me through every part of the process and every point of the inspection and made me feel comfortable with wh More

by Laura
Recommend Dealer
Yes
Employees Worked With
Radley Abarrientos
Apr 14, 2020 -

Honda of Serramonte responded

Hi Laura, thank you so much for your positive comments about Honda of Serramonte! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 12, 2020

Responded to an email offer for discount synthetic oil change. Made an appointment and brought both CR-v’s in at the same time. In by 9 and done by 1230. Eric is always courteous and helpful More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chau
Apr 13, 2020 -

Honda of Serramonte responded

Matt, we are so happy to read such a great review about Honda of Serramonte! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2020

I had an great experience at Honda Serramonte. All of the staff was professional, friendly and helpful, especially Eric Tom. He gave me an ETA and checked back in a timely manner. Highly recommend. More

by macarthurp
Recommend Dealer
Yes
Employees Worked With
Eric Tom
Apr 10, 2020 -

Honda of Serramonte responded

Macarthurp, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

April 07, 2020

Routine Service I found the service department to be very friendly, well organized, and focused on meeting each of their customer's needs as quickly as possible. More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Radley Abarrientos
Apr 08, 2020 -

Honda of Serramonte responded

Rosie, we really appreciate your feedback! We're looking forward to your next visit with us!

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