Honda of Serramonte - Service Center

I had to wait for about 1 hour even I have an appointment with Darell (was not in) because they short staff. Disappointed and frustrated with Darell (was not in) because they short staff. Disappointed and frustrated More

Jerick of service advisor is great! So kind and attentive. Love the free wash after service makes customer/s feels more satisfied. Keep it up! attentive. Love the free wash after service makes customer/s feels more satisfied. Keep it up! More

Expensive but good work Service adviser Radley Abarrientos was well mannered, friendly and attentive to my questions. Service was good but i feel overpriced and expensive. I Service adviser Radley Abarrientos was well mannered, friendly and attentive to my questions. Service was good but i feel overpriced and expensive. In the future i will be doing more basic maintenance on my own. Some services like a cabin filter change i feel are grossly overcharged for the time it takes to do the task. I guess if you have no mechanical/maintenance knowledge your at the mercy of the provider. But i would hope you would consider and adjust the charges for all of your services. More

I am super satisfied about the service on my crv. The representative eric was amazing he explained everything well no questioned ask on my side. representative eric was amazing he explained everything well no questioned ask on my side. More

Got A1 service on my 2019 CRV on the same day I called in Came in for my appointment and only two cars in front of me. Radley was my service advisor and took care of me. He even offered me a car wash. Tha Came in for my appointment and only two cars in front of me. Radley was my service advisor and took care of me. He even offered me a car wash. Thanks for your great service. More

Eric listened carefully as I related the story of my car's bizarre behavior. He found the pertinent software update, applied it, & reassured me that I could return if there was any further problem. All car's bizarre behavior. He found the pertinent software update, applied it, & reassured me that I could return if there was any further problem. All is good! More

Very satisfied with the level of service I received, Xavier did an excellent job and made sure he explained everything that my car would need. received, Xavier did an excellent job and made sure he explained everything that my car would need. More

Radley was very informative and efficient. I did not have an appointment and he was able to have my car serviced. He explained everything before and after service an appointment and he was able to have my car serviced. He explained everything before and after service More

Two times prior to this service were very bad experiences at this dealership. I waited for hours without any communication. No body would take my calls for shuttle service. No body would pick up, very unpro at this dealership. I waited for hours without any communication. No body would take my calls for shuttle service. No body would pick up, very unprofesional. But I had a good experience with Radley this time so I give HIM 5 stars. More

I’m very satisfied with the excellent service that I experience with Serramonte Honda on my last car service requested . The service advisor(Bobbie Santos) is so good. He is very knowledgeable, friendly experience with Serramonte Honda on my last car service requested . The service advisor(Bobbie Santos) is so good. He is very knowledgeable, friendly and very courteous especially when I’m asking him about online discount which he took care and he gave it to me. For sure I’ll be back for future services that I needed on my car in Serramonte Honda . More