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Honda of Serramonte - Service Center

Colma, CA

4.9
332 Reviews

332 Reviews of Honda of Serramonte - Service Center

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October 09, 2020

I always have a fantastic experience with the Honda Serramonte Service Dept. Although I always make my appointment with Oliver Velasquez, I also have interaction with other service advisors when I pic More

by Tatgirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oliver Velasquez, Eric Chau
Oct 14, 2020 -

Honda of Serramonte responded

Tatgirl, we are so happy to read such a great review about Honda of Serramonte! Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2020

We had a very excellent service and the personnel was very curteous and helpful. Our car was nice and clean when it was delivered to us. More

by bertvalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chau
Sep 10, 2020 -

Honda of Serramonte responded

Bertvalle, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2020

Accommodating staff. Efficient and friendly. Explained every details needed for the service and what will be done in the next maintenance service. Finished the work on the given approximate time. More

by jonhalili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ela Garon, Jeric Vergara
Sep 02, 2020 -

Honda of Serramonte responded

Jonhalili, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

August 31, 2020

I purchased my Honda CRV at Serramonte and have continued to service it there for the past 5 years. I have been treated fairly and the team has been so courteous and accomodating. I have recommended Honda to More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chau
Sep 02, 2020 -

Honda of Serramonte responded

Nana, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 24, 2020

I have been taking our vehicles to Serramonte Honda - specifically to Xavier for last five years. He has always been transparent, respectful, and most importantly helpful. I appreciate his service and t More

by MurshedZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Contreras
Aug 26, 2020 -

Honda of Serramonte responded

Hi Murshedz! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of Serramonte!

August 18, 2020

Xavier from the car repair department was helpful and transparent on what the car needed. He gave me an accurate diagnosis and estimate. He went the extra mile to check and call for a warranty. The car w More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Contreras
Aug 26, 2020 -

Honda of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 11, 2020

Everyone was cooperative, respectful and professional. My car serviced with a minor issue and was handled within a few hours. I left with a smile. Thanks for everything!👍🏼 More

by Shaka.green
Recommend Dealer
Yes
Employees Worked With
Radley Abarrientos
Aug 13, 2020 -

Honda of Serramonte responded

Hi Shaka.green, thank you so much for your positive comments about Honda of Serramonte! Thank you so much again for your feedback! We hope you have a great day!

August 06, 2020

Satisfied and happy client as an owner of a Honda car Overall great maintenance from start to end. Attention to detail; great reporting to inform and explain for the need of work. A well organized operat More

by john jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahi Abukhader, Jeric Vergara
Aug 13, 2020 -

Honda of Serramonte responded

John Jay, we are so happy to read such a great review about Honda of Serramonte! Thank you so much again for your feedback! We hope you have a great day!

August 05, 2020

Thanks Darrel for your continued help! Your always following up and helping me and others even when it’s busy or late your taking care of Bussiness! More

by Ninabatarse63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Five Stars
Aug 06, 2020 -

Honda of Serramonte responded

Ninabatarse63, we are so pleased you enjoyed your visit to Honda of Serramonte! Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2020

Due to Covid19, there was a delay in reaching to us customers, but the staff was apologetic, very friendly, and attentive which made the experience non-stressful. More

by TMartinez
Recommend Dealer
Yes
Employees Worked With
Radley Abarrientos
Aug 05, 2020 -

Honda of Serramonte responded

Hi Tmartinez! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

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