332 Reviews of Honda of Serramonte - Service Center
Awesome We got our Honda HR V in May and I remember I was told that I can bring the car in if I want it cleaned or checked for anything. I thought it was just We got our Honda HR V in May and I remember I was told that I can bring the car in if I want it cleaned or checked for anything. I thought it was just to get me to buy the car, of course they will say everything just to get a sale. I thought of bringing it back in for a car wash and a check up just to see if they will live up to their promises, I was greeted by a friendly yet professional employee (Teddy ) who asked about what could we possibly need during the visit and I told him the purpose of why I am there to begin with. Without any hesitation and further questioning, Teddy arranged so I can get help. To my surprise when I came back to pick up the car, it looked newer than when we first got it from the dealership! I was so impressed by the professionalism of Teddy and his co-workers, and I said to myself that I will always recommend Honda of Serramonte to our friends ang families. AWESOME service, GREAT employees, you got there! I' m giving you a 10 from what it's worth!!! More
Service person professional Service person very professional and explained everything. Waited area clean and good coffee. Check out was very fast. I have nothing more to say. Service person very professional and explained everything. Waited area clean and good coffee. Check out was very fast. I have nothing more to say. Ok More
30,000 Srvice Eric Chau was very helpful and assisted with getting a problem with my tire fixed as well as the service. Also shuttle service to nearby mall was Eric Chau was very helpful and assisted with getting a problem with my tire fixed as well as the service. Also shuttle service to nearby mall was helpful. More
Thank you Arjan I came here with a problem in my Honda Civic 2016, Arjan was the employee, who helped me. He did all the diagnostic for the car and fixed the car, wit I came here with a problem in my Honda Civic 2016, Arjan was the employee, who helped me. He did all the diagnostic for the car and fixed the car, without much hassle. The customer service was friendly n helpful. I would definitely come back for my next service. As per the cost, I didn't have to pay, since it was covered with the factory warranty. More
Excellent Thanks Teddy for recommending the required maintenance for my 3 yrs old Honda. It was really a grateful experience. Would like to come back again. Thanks Teddy for recommending the required maintenance for my 3 yrs old Honda. It was really a grateful experience. Would like to come back again. More
service This is my second time to this dealer for Excellent service and they drop me off and pick up while my vehicle was fixing. It was amazing. This is my second time to this dealer for Excellent service and they drop me off and pick up while my vehicle was fixing. It was amazing. More
Customer Satisfaction Guaranteed Service was far yet excellent for both the honda representative that assisted me and the service they did for my car. Waited only for less than 2 hrs. Service was far yet excellent for both the honda representative that assisted me and the service they did for my car. Waited only for less than 2 hrs. Would love to come back for future service. More
Excellent Customer Service in repair service dept. I like to thank the customer service staff in repair service dept. They are very nice and customer focus. The service consultant, Bobby Santos, pro I like to thank the customer service staff in repair service dept. They are very nice and customer focus. The service consultant, Bobby Santos, provided me with excellent customer service ! More
Superb Service! Thanks to Teddy who helped me service my Honda of 3 years. I was very satisfied especially the free carwash he did to my car.He is very professional a Thanks to Teddy who helped me service my Honda of 3 years. I was very satisfied especially the free carwash he did to my car.He is very professional and polite. More
Excellent Customer Service Even though I had to wait for almost an hour, staff didn't fail to acknowledge their waiting customer. Excellent customer service! I would recommended Even though I had to wait for almost an hour, staff didn't fail to acknowledge their waiting customer. Excellent customer service! I would recommended this place.... More