Honda of Serramonte - Service Center

The guy that help me out on my service is awesome .. the only thing that concern me is the waiting on my car before helping me. Waiting is atleast 30 mins which is not good I understand if you're short on only thing that concern me is the waiting on my car before helping me. Waiting is atleast 30 mins which is not good I understand if you're short on people I'll just say hire more I guess ? Thats all More

I went for an oil change and for a tire inspection. Xavier Contreras was the advisor and he was very nice and professional. Excellent job! Xavier Contreras was the advisor and he was very nice and professional. Excellent job! More

Service advisor is very friendly, welcoming and accommodating although it’s quite busy Saturday and I came on emergency recall with no appointment. He set the expectations right due to it was so bu accommodating although it’s quite busy Saturday and I came on emergency recall with no appointment. He set the expectations right due to it was so busy with customers while the mechanics were limited. Good man & he said “not to worry, we’ll take care of you” Cool, Thanks. The only suggestion i have: when the car was ready I didn’t get a text, hopefully there’ll a notification on text from the shop. Last service I also didn’t get any text notification telling the us the car is ready to be picked up. It’d be great to have rather than guessing “oh I think it may be ready now after some hours”. Thanks. More

Jeric is a very nice guy, very professional, very patient and informative, The recall service was Excellent job! Great Service! I'm very appreciate! Thanks! and informative, The recall service was Excellent job! Great Service! I'm very appreciate! Thanks! More

Everything was great, it was a very busy day for them, but they let me know that when I got there with no appointment good job 👍 but they let me know that when I got there with no appointment good job 👍 More

I had a good service I came in for a recent oil change and Radley was very patient and informative he answered every question I had! Thank you and Radley was very patient and informative he answered every question I had! Thank you More

Very good service , very friendly staff, I get help with my appointment on time , definitely I’ll come back next time, thanks for your help, see you soon. my appointment on time , definitely I’ll come back next time, thanks for your help, see you soon. More

Eric was very thorough on explaining the service I needed for my 2019 Honda CRV. He was helpful in getting shuttle service and received text when car was ready for pick up. Appreciated the car wash too. Exce for my 2019 Honda CRV. He was helpful in getting shuttle service and received text when car was ready for pick up. Appreciated the car wash too. Exceptional Customer Service and Eric is a very friendly person. More

Every time I have a problem with my car Jeric is always there to help. He is really knowledgeable with his work. 10 out of 10. there to help. He is really knowledgeable with his work. 10 out of 10. More

Great customer service as usual with the Service Dept. My rep, Darrell, was both professional and friendly and explained all that was done for my car. I was able to take their complimentary shuttle back to m rep, Darrell, was both professional and friendly and explained all that was done for my car. I was able to take their complimentary shuttle back to my home. When I returned to pick up my car, it was cleaner both inside and out than when I dropped it off. All in all, a very smooth and efficient process! More