Honda of Serramonte - Service Center

EXCELLENT CUSTOMER SERVICE I WAS IMPRESSED WITH MY OVERALL VISIT. THE STAFF WAS FRIENDLY AND HELPFUL. I WILL DEFINITELY BE COMING BACK TO THIS HONDA FOR ALL MY SERVICE NEEDS. I WAS IMPRESSED WITH MY OVERALL VISIT. THE STAFF WAS FRIENDLY AND HELPFUL. I WILL DEFINITELY BE COMING BACK TO THIS HONDA FOR ALL MY SERVICE NEEDS. More

Wipers Friendly staff, cup o coffee, morning news, fast service. Then I took a look at the newest vehicles And dreamed. I'll be back alright! Friendly staff, cup o coffee, morning news, fast service. Then I took a look at the newest vehicles And dreamed. I'll be back alright! More

Great service! Our family have trusted Bobby, the service advisor, as far as maintenance needs of our two Honda Civic cars is concerned. He never fails to make our v Our family have trusted Bobby, the service advisor, as far as maintenance needs of our two Honda Civic cars is concerned. He never fails to make our visit pleasant and comfortable probably because of his honest dealings with his clients. Good job, Bobby and the rest of the team in the background. Keep it up! More

Service at Serramonte Honda As usual, I had great service at Honda of Serramonte; real professionalism; Bobbie Santos is great. I plan to use them each time I need service. As usual, I had great service at Honda of Serramonte; real professionalism; Bobbie Santos is great. I plan to use them each time I need service. More

Very Good service The representative Darrell Wilson was very friendly and professional!It was pleasure to communicate with him. Was offered good coffee and snack. I rec The representative Darrell Wilson was very friendly and professional!It was pleasure to communicate with him. Was offered good coffee and snack. I recommend this dealership for your car services. More

Ease of service What's to say. Drove up with no appointment and was seen quickly. Spoke with Eric about the problem with my vehicle and found out the warranty was sti What's to say. Drove up with no appointment and was seen quickly. Spoke with Eric about the problem with my vehicle and found out the warranty was still in effect. No payment needed. That was a great day. More

Maintenance Took my car in for oil change and other things came out like the brake lining and they fixed all that for me. But then my battery died and I went back Took my car in for oil change and other things came out like the brake lining and they fixed all that for me. But then my battery died and I went back in and Darrell took care of that for me. Darrell was very friendly and also everybody at Honda is very friendly. Great job you guys. More

Nail in the Tire First I called Jose Castro, my new car sales rep, about the nail in the front left tire. Then, he informed Eric Chau in the Service Dept I was coming First I called Jose Castro, my new car sales rep, about the nail in the front left tire. Then, he informed Eric Chau in the Service Dept I was coming in, of all days, a Friday afternoon, without an appointment. Upon my arrival, Eric quickly wrote up the repair order and had me driving off within an hour. This is what service is all about! Thanks Jose & Eric! More

Great Experience Eric Chau was my advisor and he was very nice. He did everything I requested and even offered me a good coupon to use. The wait time wasn't too long Eric Chau was my advisor and he was very nice. He did everything I requested and even offered me a good coupon to use. The wait time wasn't too long, it was only a little bit over one hour for all the services my car needed. More

Great Service The facility was clean and the consultant, Darrell Wilson was very helpful, polite, and professional! It was an enjoyable visit. I recommend this deal The facility was clean and the consultant, Darrell Wilson was very helpful, polite, and professional! It was an enjoyable visit. I recommend this dealership for your car services. More