Honda of Serramonte - Service Center

Excellent service Darrell wilson was excellent at helping me with my tire issue. It was late at night but everything was taken care of in a satisfactory manner. Darrell wilson was excellent at helping me with my tire issue. It was late at night but everything was taken care of in a satisfactory manner. More

Excellant service Had to take my car in for a recall on the battery sensor and also it was time for an oil change and other services. Teddy is my service advisor and he Had to take my car in for a recall on the battery sensor and also it was time for an oil change and other services. Teddy is my service advisor and he is "beyond excellent" in explaining what was needed and why. He is so professional and very thorough as well as being very courteous and he deserves commendations for sure. The length of time I was there was appropriate for all the things that were done to my car. More

Confused Busted tail light, simple right? But suddenly I was faced by $300 charge! With my hope and prayers, I got it for free. The reassurance of the ser Busted tail light, simple right? But suddenly I was faced by $300 charge! With my hope and prayers, I got it for free. The reassurance of the service adviser gave me the hope not to pay unexpected expenses. More

excelllent service and appreciate having the free extras All went well, a recall service but instead of 20 minutes it took 6 hours. Poor scheduling but once attended to service was satisfactory and accordin All went well, a recall service but instead of 20 minutes it took 6 hours. Poor scheduling but once attended to service was satisfactory and according to plan. More

90,000 mile check up Long line in appointment line but 2 employees had called on sick. Thorough review of car's history as basis for planning appropriate service. Car Long line in appointment line but 2 employees had called on sick. Thorough review of car's history as basis for planning appropriate service. Car evaluated during service and additional service recommended. Some taken and some not taken. Good explanation of rationale for recommendations. Xavier was helpful and efficient. I would return in the future for service at Honda of Serramonte. More

Service was excellent, friendly and prompt My experience at Honda was excellent. Although it was a busy day, my car was serviced promptly. Oliver Velasquez explained the service which had bee My experience at Honda was excellent. Although it was a busy day, my car was serviced promptly. Oliver Velasquez explained the service which had been performed and asked if I had any questions. I felt he was very courteous and made sure I was completely satisfied. More

Excellent service I always take my car here for service and I would not want to take it anywhere else. They are fast and efficient. My advisor is always Oliver and is a I always take my car here for service and I would not want to take it anywhere else. They are fast and efficient. My advisor is always Oliver and is always a pleasure to work with. They are fast and efficient and I love how my car gets a free wash and vacuum. Thanks again! More

Outstanding service I have given the service department of Honda of Serramonte a 5 star review because it has given me great service over the last 20 years that I've been I have given the service department of Honda of Serramonte a 5 star review because it has given me great service over the last 20 years that I've been going there. In addition, a special mention about the outstanding job that Darrell Wilson has provided me over the years. He cares very much about his customers. He is extremely responsive to my car needs concerns. He makes timely recommendations and is prompt in his follow-up. He shows a high level of professionalism in what he does and is very knowledgeable about work that needs to be done. More

Service repair Mr Xavier Contreras took care of my problem, he was very professional and explain in detail the problem with the car. Excellent service Thank You Mr Xavier Contreras took care of my problem, he was very professional and explain in detail the problem with the car. Excellent service Thank You More

Regular Maintenance I always go to this dealership for service. Bobby was great as he always is. I will continue to go because service is always good, whoever I work w I always go to this dealership for service. Bobby was great as he always is. I will continue to go because service is always good, whoever I work with. More