Honda of Serramonte - Service Center

No appointment, just walked in, Eric Tom took care of me. Just returned from Palm Springs road trip, with my "wrench" on the dashboard in "on" position. Walked up to Eric Tom, and asked what are the possibili Just returned from Palm Springs road trip, with my "wrench" on the dashboard in "on" position. Walked up to Eric Tom, and asked what are the possibilities of servicing a walk in? He asked that I return around 1:30 and we will see. Everything went like as if I had an appointment, took the information, took the car and a hour and a half later I was on my way home. Best experience yet. Thank you again for the expediency, courtesy, and service More

Car wash Everything went well until I got my car back unwashed but Eric Chau told me the machine wasn’t working and to come back anytime to get it done! So 4 s Everything went well until I got my car back unwashed but Eric Chau told me the machine wasn’t working and to come back anytime to get it done! So 4 stars. More

Responsive and Reliable I've been taking my Honda CR-V hear for years, thanks to the courtesy, responsiveness and knowledge of Oliver Velasquez. My 2003 car, with over 200,0 I've been taking my Honda CR-V hear for years, thanks to the courtesy, responsiveness and knowledge of Oliver Velasquez. My 2003 car, with over 200,000 miles, is in such great shape due to the attention Oliver has provided over the years. More

Darrell Wilson saved me a lot of money in repair costs Darrell Wilson, Service Advisor at Honda of Serramonte saved me from paying a repair on the engine of my Honda 2010 Accord from $3000+ to $228 in act Darrell Wilson, Service Advisor at Honda of Serramonte saved me from paying a repair on the engine of my Honda 2010 Accord from $3000+ to $228 in actual repairs! Why? Because Darrell took the time and effort in calling Honda to see if they would cover some of the repair costs since my car was welll maintained and had relatively low mileage even if the warranty had just recently expired. Honda agreed to cover not just some but most of the repairs! I am so extremely pleased and grateful to Darrell! Thank you and will definitely recommend Darrell Wilson and Honda of Serramonte to others. More

I brought my car for an oil change and a rattling sound. Xavier Contreras was my service advisor. He listened to my needs and throughly explained what will be done to take care of my car. He called me in a t Xavier Contreras was my service advisor. He listened to my needs and throughly explained what will be done to take care of my car. He called me in a timely manner to explain what was wrong with my car. My car was ready before the time promised. Xavier is very professional. More

excellent overall performance I am very well satisfied with Honda service with their very friendly service consultant and listen attentively to your need. I am very glad Honda serv I am very well satisfied with Honda service with their very friendly service consultant and listen attentively to your need. I am very glad Honda service has a personnel like Bobbie Santos More

Service At Its Best Had a 7:45am routine service appointment on Thursday, June 28th and was greeted by Xavier Contreras upon my arrival. He took all the necessary inform Had a 7:45am routine service appointment on Thursday, June 28th and was greeted by Xavier Contreras upon my arrival. He took all the necessary information down and processed the service request in a very timely fashion. I was in and out of the dealership within 1.5 hours. After paying the cashier, I was shown to my car which also received a complimentary car wash! Thank you, Xavier! Gerry J. More

Quality Servicing I don't like to keep repeating myself after each servicing but I will say that my Service Advisor Darrell Wilson is honest and straight forward with m I don't like to keep repeating myself after each servicing but I will say that my Service Advisor Darrell Wilson is honest and straight forward with my servicing needs that I consider him a friend to me and my Honda Fit. Thank you Honda of Serramonte for having some great outstanding employees working for you and me. David C. More

Good Customer Service I always go to this location whenever there's a problem with my car. Oliver is the one who helped me and explained all the details with what is going I always go to this location whenever there's a problem with my car. Oliver is the one who helped me and explained all the details with what is going on with my car. it went smoothly and no hassle. More

always good service had my car serviced there since the beginning. Teddy Mui (service supervisor) has always been honest, knowledgeable, and trustworthy. other service ad had my car serviced there since the beginning. Teddy Mui (service supervisor) has always been honest, knowledgeable, and trustworthy. other service advisors are pretty nice too. this service center is a good place More