Honda of Serramonte - Service Center

Amazing service and helpful advisor Brian went above and beyond in helping me with the services with my car. He was honest about what was needed to be done to my car without being overly Brian went above and beyond in helping me with the services with my car. He was honest about what was needed to be done to my car without being overly pushy. He truly cares about the safety of his clients. He was very pleasant and knew what he was talking about. There was problems that I was unaware of prior to the visit that he shed light on and I’m glad he did because I never would of knew what I needed to replace. Thank you again for your professionalism and it was such a pleasure working with you Brian! More

"Stress free, hassle free!" Recently bought a new car and was really frustrated when something small like a sensor malfunctions but Eric was extremely helpful in ensuring me that Recently bought a new car and was really frustrated when something small like a sensor malfunctions but Eric was extremely helpful in ensuring me that he would take care of the situation and made the service experience stress free and hassle free. He took care of the issue promptly and made sure I was taken care of from beginning to end. Came back for a routine maintenance and again, stress free and hassle free. More

Excellent services ! Excellent services. I brought my car for recall service and Bobbie was the one that help me. Bobbie was really nice !. I would recommend everyone come Excellent services. I brought my car for recall service and Bobbie was the one that help me. Bobbie was really nice !. I would recommend everyone comes to Honda Serramonte for services. More

Highly recommended Sericed my Honda fuel cell for a recall and everyone was very friendly, professional amd informative. They gave me a rental fir the dsy and fi NJ ish Sericed my Honda fuel cell for a recall and everyone was very friendly, professional amd informative. They gave me a rental fir the dsy and fi NJ ished my car in half of the estimated time. No car wash, but after my horrific time up the street at Ford, this Honda service center (and especially Eric Tom) are amazing. More

Feel good The service is very good and professional, and the inspection report is detailed. There is no push to buy services that are not currently needed. The service is very good and professional, and the inspection report is detailed. There is no push to buy services that are not currently needed. More

Service representative Darrell Wilson Darrell is an outstanding service representative. He is efficient and timely. He explains the service work that needs to be done very clearly. He i Darrell is an outstanding service representative. He is efficient and timely. He explains the service work that needs to be done very clearly. He is also very friendly and helpful. I would recommend him without reservation. More

Great customer service For many years I get my cars serviced at Serramonte Honda. As always I get a Great service with all my needs resolved and satisfied! Especially I wo For many years I get my cars serviced at Serramonte Honda. As always I get a Great service with all my needs resolved and satisfied! Especially I would like to thank Service Adviser Darrel Wilson, who take professional care of all cars as they are his own...!!! THANK YOU very much, Darrel! Serramonte Honda could be proud of such professional and knowledgeable employee!. Thanks again! Regards, Alex. More

Great customer service I always receive a warm and welcoming smile when I drop off my Honda for service. These guys are great! They explain everything that needs to be done I always receive a warm and welcoming smile when I drop off my Honda for service. These guys are great! They explain everything that needs to be done and what can wait until next time. They offer shuttle service if it’s going to take a while. Or you can wait in their lounge area with a tv, coffee making machine, donuts, and vending machines, and even a space for little kids. More

Good service Very friendly. Service is good , they provide ride to target mall while we were waiting. And the price is good. Make a appointment first before going Very friendly. Service is good , they provide ride to target mall while we were waiting. And the price is good. Make a appointment first before going there so you don’t have to wait too long . More

Awesome! Great customer service! Bobbie Santos helped me with my car's repair. I came in for my appt. and he reviewed the repairs that will be done, that we talked about on the phone Bobbie Santos helped me with my car's repair. I came in for my appt. and he reviewed the repairs that will be done, that we talked about on the phone. Clearly, he broke it down for me specifically what repairs will be done that day (the brake system) and other recommendations. I refused the other recommendations because it was beyond my budget. But I receive no pressure from Bobbie Santos to do it now. He simply respected my decision and moved on. He promised to have it done around lunch time. Promptly enough, he texted when it was done. When I came, he was on lunch. The person who helped me was equally helpful. The amount was lower than what we originally talked about. So Bobbie actually applied a discount. I feel a huge difference on the brakes, it was as if the car the car is new again. I'll come back again to do rest of the recommendations. More