Honda of Serramonte - Service Center

Fast Service AC was not working so I brought my civic in for service. I was helped by Oliver Velasquez and he was very friendly and got the part ordered and car fi AC was not working so I brought my civic in for service. I was helped by Oliver Velasquez and he was very friendly and got the part ordered and car fixed extremely fast. More

Costumer Experience I had a great overall experience in this location. The people I dealt with (Service Team) especially Eric Chau, was friendly, knowledgeable and reall I had a great overall experience in this location. The people I dealt with (Service Team) especially Eric Chau, was friendly, knowledgeable and really went above and beyond in helping their clients. More

Expert technicians and staff. Excellent location, amenities including shuttle service. Oliver was my service manager and made sure my car was fixed properly. It was a simple fix an Excellent location, amenities including shuttle service. Oliver was my service manager and made sure my car was fixed properly. It was a simple fix and I enjoyed the waiting area with a quiet place to catch up on email or enjoy a cup of coffee and watch the food Network. The car invoice was easy to read and the staff made the payment process a snap. More

Car won’t cranked Texted Teddy around 8:30 pm about car problem and replied to bring the car in the morning. Just handed the key and left. Texted around 9:00 am defecti Texted Teddy around 8:30 pm about car problem and replied to bring the car in the morning. Just handed the key and left. Texted around 9:00 am defective starter and dead battery plus replacement costs. Gave the go ahead text. Accord was car washed and ready around 1:00 pm. That’s what you call trust. He exceeded as expected. Thank you Teddy more power to you. More

Great service Brian was thorough in explaining what was needed to service my 16 year old Honda Accord. He was very attentive. My experience with the service dept ha Brian was thorough in explaining what was needed to service my 16 year old Honda Accord. He was very attentive. My experience with the service dept has always been top notch. More

Awesome Xavier Contreras he was very nice. He answered all of my questions. And he even had my car washed. Xavier was very friendly and very helpful. Xavier Contreras he was very nice. He answered all of my questions. And he even had my car washed. Xavier was very friendly and very helpful. More

My oil change. Oliver & the staff were excellent help when it came to my oil change. Very polite & easy to talk to. Told me other things that need to be looked at bu Oliver & the staff were excellent help when it came to my oil change. Very polite & easy to talk to. Told me other things that need to be looked at but not to pushy. More

Exceptional Customer Service! I have a 2007 Honda Pilot and a 2015 Honda Fit--I will only take my cars here! This organization is about Trust, Experience, & Quality! My service te I have a 2007 Honda Pilot and a 2015 Honda Fit--I will only take my cars here! This organization is about Trust, Experience, & Quality! My service technician, Xavier Contreras, was professional, knowledgeable, and thorough. Thanks for giving me peace of mind in knowing the vehicles that are driven by my loved ones are safe and reliable! Oliver Velasquez has also assisted me in the past and I appreciate his professionalism and attention to detail as well--Great Job guys! More

Top Notch bought a used car last year that only found the issue now. Being the used vehicle was bought a year ago, I was concerned about the possible cost to f bought a used car last year that only found the issue now. Being the used vehicle was bought a year ago, I was concerned about the possible cost to fix the problem. Brian took the time to explain everything only with best case scenario and not so much on worse case. Brian reassured me that he will do the best he can. More

Maintenance service I always bring my CRV for maintenance and other problems to Darrel and he always gives outstanding service with a smile.. As always, Thanks, Darrel.. I always bring my CRV for maintenance and other problems to Darrel and he always gives outstanding service with a smile.. As always, Thanks, Darrel.... More