332 Reviews of Honda of Serramonte - Service Center
GREAT SERVICE I brought my car in for service and Eric Chau made it very fast and easy for me. Eric kept me up to date on the time frame and made sure it was ready I brought my car in for service and Eric Chau made it very fast and easy for me. Eric kept me up to date on the time frame and made sure it was ready when he said. Great service! More
Awesomely Great service from Eric Tom of the Service Department in Colma! He is so knowledgeable, polite and responsible. I will definitely go back again! Department in Colma! He is so knowledgeable, polite and responsible. I will definitely go back again! More
Good service Your team took care of my Honda Fit, even the parts need to be ordered, Brian keeps me informed and follow-up the delivery. Good service team indeed. Your team took care of my Honda Fit, even the parts need to be ordered, Brian keeps me informed and follow-up the delivery. Good service team indeed. More
Went for A1 service. Associate Jeric was friendly and thorough with his explanations. Service took slightly longer than usual, but he contacted me right away to let me know and ensure I was okay with it. thorough with his explanations. Service took slightly longer than usual, but he contacted me right away to let me know and ensure I was okay with it. Great customer service ++ More
Everything was excellent from the ease of making a appointment to taking our fit in for its first 3 year service. A ride back home from the dealer was very appreciated. The service was exceptional a appointment to taking our fit in for its first 3 year service. A ride back home from the dealer was very appreciated. The service was exceptional and done within said time. Everything was explained in detail from Zavier Contreras. Very satisfied with your service dept. More
Service Brian was EXCELLENT & PROFESSIONAL. Extremely informative, accommodating. Took the time to explain what may need to be done. Outstanding! My 2nd v Brian was EXCELLENT & PROFESSIONAL. Extremely informative, accommodating. Took the time to explain what may need to be done. Outstanding! My 2nd visit to Honda for maintenance and care along with minor repair and each time I was greeted with exceptional service. More
Honda CRV Outstanding customer service, everyone was very courteous & friendly. Got my car serviced. In & out in a timely manner. Thank you Oliver, job well d Outstanding customer service, everyone was very courteous & friendly. Got my car serviced. In & out in a timely manner. Thank you Oliver, job well done. Oliver is the best More
Took my car in for service. Didn’t know exactly what the problem was. Brian from the service dept assured me my car was going to be taken care of. They found the issue. Fixed the issue. And When my car problem was. Brian from the service dept assured me my car was going to be taken care of. They found the issue. Fixed the issue. And When my car was ready, Brian added icing to the cake. He offered to wash my car and vacuum it. That’s what I call great customer service! More
Drop car with intermittent noise Jeric Vergara was our service advisor. We told him about a low volume noise intermittent on and off. The mechanic checked and did not hear the noise. Jeric Vergara was our service advisor. We told him about a low volume noise intermittent on and off. The mechanic checked and did not hear the noise. Jeric took the car to wash, and he heard the noise. He asked the mechance to double check and they found out A.C hose leak, then Jeric help us to order the part, and the car is good. We thanks Jeric Vergara for his extend effort to take care the problem. He is an excellence service advisor. Thanks again More
Every trip I’ve make to this dealership has been great! Everyone always asks if im being helped or if I need anything. Guys work well and have great customer service! First time working with Eric Tom and h Everyone always asks if im being helped or if I need anything. Guys work well and have great customer service! First time working with Eric Tom and he was also great!! More