Back

Honda of Serramonte - Service Center

Colma, CA

4.9
332 Reviews

332 Reviews of Honda of Serramonte - Service Center

Sort by
December 09, 2019

GREAT SERVICE I brought my car in for service and Eric Chau made it very fast and easy for me. Eric kept me up to date on the time frame and made sure it was ready More

by nickhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chau
Mar 21, 2020 -

Honda of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2019

Awesomely Great service from Eric Tom of the Service Department in Colma! He is so knowledgeable, polite and responsible. I will definitely go back again! More

by soon
Recommend Dealer
Yes
Employees Worked With
Eric Tom
Mar 21, 2020 -

Honda of Serramonte responded

Hi Soon, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 06, 2019

Good service Your team took care of my Honda Fit, even the parts need to be ordered, Brian keeps me informed and follow-up the delivery. Good service team indeed. More

by John_ho221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wong
Mar 21, 2020 -

Honda of Serramonte responded

John_ho221, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Serramonte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2019

Went for A1 service. Associate Jeric was friendly and thorough with his explanations. Service took slightly longer than usual, but he contacted me right away to let me know and ensure I was okay with it. More

by Fit19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeric Vergara
Mar 21, 2020 -

Honda of Serramonte responded

Hi Fit19, thank you for taking the time to leave a review for us at Honda of Serramonte. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 03, 2019

Everything was excellent from the ease of making a appointment to taking our fit in for its first 3 year service. A ride back home from the dealer was very appreciated. The service was exceptional a More

by msloprete
Recommend Dealer
Yes
Employees Worked With
Xavier Contreras
Mar 21, 2020 -

Honda of Serramonte responded

Hi Msloprete, thank you so much for your positive comments about Honda of Serramonte! We look forward to your next visit! Take care!

November 26, 2019

Service Brian was EXCELLENT & PROFESSIONAL. Extremely informative, accommodating. Took the time to explain what may need to be done. Outstanding! My 2nd v More

by ramos94109@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wong
Mar 21, 2020 -

Honda of Serramonte responded

Ramos94109@aol.com, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2019

Honda CRV Outstanding customer service, everyone was very courteous & friendly. Got my car serviced. In & out in a timely manner. Thank you Oliver, job well d More

by brendajones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Velasquez
Mar 21, 2020 -

Honda of Serramonte responded

Brendajones, we're happy you found our staff to be so supportive during your experience here at Honda of Serramonte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2019

Took my car in for service. Didn’t know exactly what the problem was. Brian from the service dept assured me my car was going to be taken care of. They found the issue. Fixed the issue. And When my car More

by Soniapad
Recommend Dealer
Yes
Employees Worked With
Brian Wong
Mar 25, 2020 -

Honda of Serramonte responded

Soniapad, we're so glad that Brian was able to go above and beyond your expectations! We look forward to your next visit! Take care!

November 14, 2019

Drop car with intermittent noise Jeric Vergara was our service advisor. We told him about a low volume noise intermittent on and off. The mechanic checked and did not hear the noise. More

by KEITHLEE109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JERIC VERGARA, Eric Chau, Brian Wong
Mar 25, 2020 -

Honda of Serramonte responded

Keithlee109, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

November 08, 2019

Every trip I’ve make to this dealership has been great! Everyone always asks if im being helped or if I need anything. Guys work well and have great customer service! First time working with Eric Tom and h More

by Jacqueline
Recommend Dealer
Yes
Employees Worked With
Eric Tom
Mar 25, 2020 -

Honda of Serramonte responded

Hi Jacqueline! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Honda of Serramonte

...
11
...