332 Reviews of Honda of Serramonte - Service Center
My visit here was excellent. My vehicle was ready before I expected it. The service department is excellent and so is all the staff that works at Serramonte Honda!!! I expected it. The service department is excellent and so is all the staff that works at Serramonte Honda!!! More
Service Maintenance. A/C or problem Explained what servicese needed to be done. Found and fixed A/C problem right away and also explained what was done to find the problem and what the Explained what servicese needed to be done. Found and fixed A/C problem right away and also explained what was done to find the problem and what the problem was. More
Great Help Thank you Darrell Wilson.. Highly professional service, very friendly attitude. I've got detailed explanation to my questions about work that should Thank you Darrell Wilson.. Highly professional service, very friendly attitude. I've got detailed explanation to my questions about work that should be done. Thank you very much. More
Fantastic Customer Service Yesterday I took my 2013 Honda CR-V to Honda of Serramonte for an oil change and tire rotation. It was my first visit to this place, and it won't be t Yesterday I took my 2013 Honda CR-V to Honda of Serramonte for an oil change and tire rotation. It was my first visit to this place, and it won't be the last. From the get-go the employees were welcoming and gave off a vibe of genuinely wanting to help. Xavier Contreras gave me a very accurate estimate for how long the work would take. I appreciated that when the work was done Xavier gave two additional maintenance suggestions for my CR-V. Yet I did not feel pressured to get the work done instantly as Xavier recommended I do the additional work during my next oil change. Honda of Serramonte did a complimentary Multi-Point Inspection in which they re-filled my windshield wiper fluid reservoir at no extra charge. And Xavier honored a $10 off coupon that I found on the company's website. And to top it off, they gave my vehicle a free wash, and didn't make a big deal out of it. In my opinion it's the small touches such as the re-filling of my windshield wiper fluid and car wash that can keep customers returning. Keep up the dang good work Honda Of Serramonte! More
Excellent service was provided This is my third time Excellent service was provided This is my third time servicing my car Always had a good experience with Serramonte Honda Keep it up Well done Excellent service was provided This is my third time servicing my car Always had a good experience with Serramonte Honda Keep it up Well done More
The service and work was great. We dealt with Radley. The dealership is very busy so parking and the wait for pickup was somewhat inconvenient, but overall everyone we spoke with was friendly, knowledgeab The dealership is very busy so parking and the wait for pickup was somewhat inconvenient, but overall everyone we spoke with was friendly, knowledgeable and courteous. The problem we were experiencing with the car seems to have been resolved. Thank you. More
Eric Tom as usual always exceptional! He takes the time to review with me what maintenance will be performed and suggestions of what he thinks would be best for my Honda. to review with me what maintenance will be performed and suggestions of what he thinks would be best for my Honda. More
Amazing Service The service team was excellent! Teddy is extremely friendly, professional, and helpful. He is very knowledgeable and answered all my questions and con The service team was excellent! Teddy is extremely friendly, professional, and helpful. He is very knowledgeable and answered all my questions and concerns. Highly recommended! More
great service team The service team, especially Brian, is awesome! They are extremely friendly and professional. They do not try to sell you anything your car does requi The service team, especially Brian, is awesome! They are extremely friendly and professional. They do not try to sell you anything your car does require. Brian is very knowledgeable on Honda service requirements and always try to look for the best deals possible. More
Eric is very helpful and providing excellent customer service. He is patient and very polite. I brought my car for oil change and noticed my car got washed for free! service. He is patient and very polite. I brought my car for oil change and noticed my car got washed for free! More