Honda of Serramonte

Air bag replacement Dropped off my Honda Element for airbag replacement, great service and follow up, had a small issue with my windshield which they followed up quickly Dropped off my Honda Element for airbag replacement, great service and follow up, had a small issue with my windshield which they followed up quickly with and are going to fix. They stand by their work. I'm happy. More

#1 Best Dealer Service Ever & Aaron Rocks!!! My husband and I went to this dealer to buy a car and the service we received was exceptional. Viewed their inventory online and once we found the car My husband and I went to this dealer to buy a car and the service we received was exceptional. Viewed their inventory online and once we found the car we wanted we went there to see and test drive the car. Aaron who I previously had spoken with already had the car washed and ready to go for us. Aaron was extremely helpful and went above and beyond to get us a great deal. He actually listened and understood our needs. It was such a pleasure working with him. Francisco and Yang also went above and beyond to help us. I give these gentlemen each ten stars. They all kick xxx at their job!!! More

Two mechanical breakdowns, both covered by repair insurance. They looked at the car, told me the insurance procedure, all went as explained and my car was repaired in the time promised and covered by the insuran They looked at the car, told me the insurance procedure, all went as explained and my car was repaired in the time promised and covered by the insurance - only had to pay a small deductible. More

Teddy was great!!! Teddy did a great job getting me in and out efficiently. He addressed all my needs and even had my car washed and vacuumed. He explained everything be Teddy did a great job getting me in and out efficiently. He addressed all my needs and even had my car washed and vacuumed. He explained everything before the service and afterwards. I was extremely pleased with his service and professionalism. More

Experienced Service Representative My visit to the service department was very enlightening. The representative was courteous, experienced and knowledgeable in troubleshooting why my c My visit to the service department was very enlightening. The representative was courteous, experienced and knowledgeable in troubleshooting why my car battery dies every morning. He had the mechanic diagnosed the problem, found it, and repaired as new. He also called me back to confirm whether I wanted to proceed with the repair, and told me the costs. Had my car back in running within hours. I'm a happy camper with this dealership and highly recommend this place to all. More

"Great Service and so is Arjan" As always, they took care of my needs. Service person "Arjan" was very friendly, professional, and courteous. Also got a shuttle ride back to my hou As always, they took care of my needs. Service person "Arjan" was very friendly, professional, and courteous. Also got a shuttle ride back to my house and back to dealer to pick up the car. Shuttle driver is very nice too! More

Great Service They knew exactly what to service and did it very quickly. Very friendly and nice to deal with, i would recommend going here again next time. They knew exactly what to service and did it very quickly. Very friendly and nice to deal with, i would recommend going here again next time. More

Awesome We got our Honda HR V in May and I remember I was told that I can bring the car in if I want it cleaned or checked for anything. I thought it was just We got our Honda HR V in May and I remember I was told that I can bring the car in if I want it cleaned or checked for anything. I thought it was just to get me to buy the car, of course they will say everything just to get a sale. I thought of bringing it back in for a car wash and a check up just to see if they will live up to their promises, I was greeted by a friendly yet professional employee (Teddy ) who asked about what could we possibly need during the visit and I told him the purpose of why I am there to begin with. Without any hesitation and further questioning, Teddy arranged so I can get help. To my surprise when I came back to pick up the car, it looked newer than when we first got it from the dealership! I was so impressed by the professionalism of Teddy and his co-workers, and I said to myself that I will always recommend Honda of Serramonte to our friends ang families. AWESOME service, GREAT employees, you got there! I' m giving you a 10 from what it's worth!!! More

Service person professional Service person very professional and explained everything. Waited area clean and good coffee. Check out was very fast. I have nothing more to say. Service person very professional and explained everything. Waited area clean and good coffee. Check out was very fast. I have nothing more to say. Ok More

Thank you Arjan I came here with a problem in my Honda Civic 2016, Arjan was the employee, who helped me. He did all the diagnostic for the car and fixed the car, wit I came here with a problem in my Honda Civic 2016, Arjan was the employee, who helped me. He did all the diagnostic for the car and fixed the car, without much hassle. The customer service was friendly n helpful. I would definitely come back for my next service. As per the cost, I didn't have to pay, since it was covered with the factory warranty. More