Honda of Serramonte

Ease of service What's to say. Drove up with no appointment and was seen quickly. Spoke with Eric about the problem with my vehicle and found out the warranty was sti What's to say. Drove up with no appointment and was seen quickly. Spoke with Eric about the problem with my vehicle and found out the warranty was still in effect. No payment needed. That was a great day. More

Maintenance Took my car in for oil change and other things came out like the brake lining and they fixed all that for me. But then my battery died and I went back Took my car in for oil change and other things came out like the brake lining and they fixed all that for me. But then my battery died and I went back in and Darrell took care of that for me. Darrell was very friendly and also everybody at Honda is very friendly. Great job you guys. More

Nail in the Tire First I called Jose Castro, my new car sales rep, about the nail in the front left tire. Then, he informed Eric Chau in the Service Dept I was coming First I called Jose Castro, my new car sales rep, about the nail in the front left tire. Then, he informed Eric Chau in the Service Dept I was coming in, of all days, a Friday afternoon, without an appointment. Upon my arrival, Eric quickly wrote up the repair order and had me driving off within an hour. This is what service is all about! Thanks Jose & Eric! More

Great Experience Eric Chau was my advisor and he was very nice. He did everything I requested and even offered me a good coupon to use. The wait time wasn't too long Eric Chau was my advisor and he was very nice. He did everything I requested and even offered me a good coupon to use. The wait time wasn't too long, it was only a little bit over one hour for all the services my car needed. More

Great Service The facility was clean and the consultant, Darrell Wilson was very helpful, polite, and professional! It was an enjoyable visit. I recommend this deal The facility was clean and the consultant, Darrell Wilson was very helpful, polite, and professional! It was an enjoyable visit. I recommend this dealership for your car services. More

Great Service It was my first time to visit and service my CRV at Honda Serramonte. Darryl Wilson is awesome customer service. I got my car after 2 hrs. My only com It was my first time to visit and service my CRV at Honda Serramonte. Darryl Wilson is awesome customer service. I got my car after 2 hrs. My only comment is that I hope after they service the car/van of their client they wash it too. Overall, service is great. More

Service on 8/9/2017 I was completely satisfied for the work done by Honda of Serramonte and my Service Advisor Darrell Wilson gave full attention to all that was needed I was completely satisfied for the work done by Honda of Serramonte and my Service Advisor Darrell Wilson gave full attention to all that was needed and necessary, all in a courteous and timely manner. My pleasant surprise above all was to find my car washed and clean inside out! That was a surprise and made my day! Thanks Honda and Darrell Wilson for the service. I highly recommend this service center. Thanks you very much. More

Service visit -A13 on 8/24/17 I usually come to this dealership for my service visits and they always do a great job! Oliver Velasquez is always outstanding, professional and pro I usually come to this dealership for my service visits and they always do a great job! Oliver Velasquez is always outstanding, professional and provides excellent customer service! More

Great service!!! They always take great care of my van. Mr. Darryl Wilson is a great person to work with, he always help me, and is a honest person. They always take great care of my van. Mr. Darryl Wilson is a great person to work with, he always help me, and is a honest person. More

Review Easy to make an appt. and it was quick for me to drop off my car and they soon called me when it was ready. Very easy. Great job Easy to make an appt. and it was quick for me to drop off my car and they soon called me when it was ready. Very easy. Great job More