Honda of Serramonte

Key battery and service Eric was pleasant, professional and friendly. Part was ordered, returned next day and the service was great and fast. Always nice to deal with Servic Eric was pleasant, professional and friendly. Part was ordered, returned next day and the service was great and fast. Always nice to deal with Service Department. More

Fast service. Went for a basic check up on the car. Xavier took care of it and didn’t try to sell extra stuff to me. I appreciate that. He was honest and didn’t try Went for a basic check up on the car. Xavier took care of it and didn’t try to sell extra stuff to me. I appreciate that. He was honest and didn’t try to rip me off. Five stars for him. P.S. Lol. Jimmy is still at Honda? I’m surprised. Dude needs training on trying not to scam customers to buy stuff they don’t need. More

Service Department Excellent, Customer service desk Poor. I had my car service, for a Honda Recall, I taking to the technicians, was a pleasant conversation, and they did the work in a timely manner. Excellen I had my car service, for a Honda Recall, I taking to the technicians, was a pleasant conversation, and they did the work in a timely manner. Excellent. The opposite applies for the customer service desk, the ladies need some training in the Human Relations, since they do not greet you and when ask for appointment, or questions, they respond in a bad mood or avoid you completely. You need to raise your voice for some one to help you. Thanks. More

Excellent Customer Service & Professionalism Darrell was very professional and very thorough with explaining the problem, assessment and service to complete the job required to fix my vehicle's p Darrell was very professional and very thorough with explaining the problem, assessment and service to complete the job required to fix my vehicle's problem. He assured me that everything will be taken care of and in addition to the repair, the service department performed a Multi-Point Vehicle inspection, much to my surprise and appreciation. Thanks! More

Thumbs up - Darrell (Service Advisor) Replaced rear brake shoes on 2005 Honda Accord on 12/28. So far so good with no issue other than a short squeak at the start. Appreciate the prompt se Replaced rear brake shoes on 2005 Honda Accord on 12/28. So far so good with no issue other than a short squeak at the start. Appreciate the prompt service and without having to haggle over the cost. Thanks Darrell and David (technician behind the scene) More

Eric is very experience and polite with client Service is good, timing is just right. Car so far runs pretty good. Price is right overall. Customer service is very friendly. Will refer to friends Service is good, timing is just right. Car so far runs pretty good. Price is right overall. Customer service is very friendly. Will refer to friends and relatives. More

VERY GRATEFUL Service was great, friendly and prompt" My experience at Honda was excellent. Although it was a busy day, my car was serviced promptly. Eric explain Service was great, friendly and prompt" My experience at Honda was excellent. Although it was a busy day, my car was serviced promptly. Eric explained me the service which had been performed and asked if I had any questions. He was very courteous and made sure I was completely satisfied. This is my second time assisted by Eric, he is efficient and very professional. I also want to thank the shuttle staff for the round trip service, very kind and professional. Very pleased with the service received in general. Thanks Honda Serranonte!!! More

Great service Needed car service and oil changed. Gregory Endres answered all my questions and got my car out in a timely manner. Your Honda service made my day esp Needed car service and oil changed. Gregory Endres answered all my questions and got my car out in a timely manner. Your Honda service made my day especially since great customer service is hard to find these days. Keep up the positive and friendly service!!! If we had another Honda to service , we would definitely come in again! More

Accommodating They were accommodating to our needs. They kept the shop open for us as we finished signing papers. Marcin was really good to work with. They were accommodating to our needs. They kept the shop open for us as we finished signing papers. Marcin was really good to work with. More

Excellent service Darrell wilson was excellent at helping me with my tire issue. It was late at night but everything was taken care of in a satisfactory manner. Darrell wilson was excellent at helping me with my tire issue. It was late at night but everything was taken care of in a satisfactory manner. More