Honda of Serramonte

Excellent service, very easy to deal with, no hustle, doesn’t rush customer or make them uncomfortable doesn’t rush customer or make them uncomfortable More

Was interested in a 2025 Honda Civic Sport and was helped out by Giann De Castro who was very helpful and made the process of buying the car very easy and quick. Highly recommend getting a car from Honda of out by Giann De Castro who was very helpful and made the process of buying the car very easy and quick. Highly recommend getting a car from Honda of Serramonte. More

This is Follow-up on my 1 star review earlier this week. The staff at Honda of Serramonte did respond positively to my previous concerns. Thanks to Manager Jimmy and Gavin Deng whom were willing to look i The staff at Honda of Serramonte did respond positively to my previous concerns. Thanks to Manager Jimmy and Gavin Deng whom were willing to look into the matter and make this customer satisfied. They both were so friendly, respectful, and resourceful and I couldn’t be happier and grateful for their assistance. Thanks so much Honda of Serramonte. More

Buy Used Car Dealer Nerver Replace Tire Crack and 5/32 + Cabin and Intake Filter..! Cabin and Intake Filter..! More

Trading in my vehicle couldn’t have been any easier. Giann made the trading process incredibly easy and gave me all the information I could possibly need. I will definitely recommend this dealership to Giann made the trading process incredibly easy and gave me all the information I could possibly need. I will definitely recommend this dealership to all my friends and family. More

Ruben G. Excellent customer Service from the beginning til end. Made sure I was taken care of/setup with my car. Excellent customer Service from the beginning til end. Made sure I was taken care of/setup with my car. More

I had a great experience and I’m super happy with my new car. Abbas was great and I’ll definitely work with him again. car. Abbas was great and I’ll definitely work with him again. More

I would like to warn those looking for a vehicle and considering using them to assist with looking for financing. Unbeknownst to me they ran three hard checks on my credit. I went to the dealership spec considering using them to assist with looking for financing. Unbeknownst to me they ran three hard checks on my credit. I went to the dealership specifically to look and test drive a used car for me daughter, and my experience was not positive. I appreciate that I was able to get an appointment within a few hours of me asking. But it seemed that once there, things were not ready, for example the car not in front, and the sales associate was being pulled in several directions. The dealership did not take my time into consideration, and so I would have appreciated setting up another time to look at the car. While test driving I asked the associate about Honda Financing, and he said you would look into it. So, when we were back in the office and reviewing numbers, which the three hard checks to my credit was not appreciated. My understanding is reviewing and not entering a loan agreement. This impacts my credit rating. The interest rates that they came back with were very high and the financers were not HONDA. The third number presented was with Honda Financing, and yes, the number was still high, but at least the interest was not an insane amount. I question why they did not start with Honda when that was what we discussed in the car. I kindly asked the associate that he assists to remove the hard checks. He responded with I am not in finance and will do my best to get an answer. This was over a week ago and crickets. For those reasons please be wary of shopping at this Honda location. More

Felt a little rushed during the process, was told by salsesman 15k miles/year of lease but busineee manager when signing papers said 10. Wish I wasn’t so rushed for a car to be sold to me so I could hav salsesman 15k miles/year of lease but busineee manager when signing papers said 10. Wish I wasn’t so rushed for a car to be sold to me so I could have asked better clarifying questions. It also seemed like I was verbally promised certain accessories with sales man but when signing with business manager, quoted monthly lease was $50 more per month. More

Great service with helpful tips and negotiations on price. Was very respectful of our decision and was able to help throughout the entire time we were there. price. Was very respectful of our decision and was able to help throughout the entire time we were there. More