Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Serramonte
Colma, CA
1,110 Reviews
At Honda of Serramonte we strive to maintain a complete inventory of new Honda vehicles. We are the Bay Area Honda car dealership that will make the car buying experience as simple as possible. We will work with you and your credit situation to find the perfect auto loan or Honda lease to fit your budget. To learn more about purchasing, financing, or leasing a new Honda in the San Francisco Bay and Colma, CA region, contact Honda of Serramonte today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,110 reviews
August 14, 2025
Ruben is excellent! Extremely satisfied with the service provided from start to finish. He was clear and gave detail in his explanations. I highly recommend him as the p Extremely satisfied with the service provided from start to finish. He was clear and gave detail in his explanations. I highly recommend him as the perfect person to help you to pick your car ! More
by asilvarebeca7
Employees Worked With
Ruben Gonzalez
August 12, 2025
Their deal on the 2025 Honda Prologue beat three other local dealers by a mile, and one of their other dealers almost had me signing on the dotted line. Sales rep Socheat was professional and dint put me local dealers by a mile, and one of their other dealers almost had me signing on the dotted line. Sales rep Socheat was professional and dint put me through any theatrics. In a lifetime of buying cars this was the best transaction I’ve had. More
by Kevin S
Employees Worked With
Socheat Ngoon sales rep; Selim Bayar finance rep
August 11, 2025
purchased a brand-new vehicle, and after 30,000 miles of use, the engine cover burned. This is a serious defect that should be considered a manufacturing fault and/or a defective product. After reporting th use, the engine cover burned. This is a serious defect that should be considered a manufacturing fault and/or a defective product. After reporting the issue, I was informed that the vehicle would be replaced at no additional cost. However, the sales consultant named Mert provided false and misleading statements during this process. Despite the information given to me, a $15,000 additional charge was imposed during the replacement process. Furthermore, I was misled regarding the payment plan: although I was initially told the term would be 72 months, the agreement was instead prepared for 84 months without my explicit consent or clear notification. Although I did not fully trust the sales consultant, I signed the contract under the belief that the information provided to me was accurate. This situation constitutes a “defective product sale,” “defective service,” and “deceptive commercial practice” under the Consumer Protection Law, causing both financial and emotional damages. Therefore, I respectfully request: 1. Replacement of my vehicle at no additional cost and under the originally promised contract terms, 2. Refund of the unjustly charged $15,000, 3. Correction of the loan term and installment plan altered to my detriment, 4. Initiation of necessary administrative and legal actions against the sales consultant and the dealership. More
by kocibar22
Employees Worked With
Mert
August 11, 2025
Gavin provided excellent service. No hassle and he got us out of the dealership in 2 hours which included test drive, choosing the right color and all paperwork No hassle and he got us out of the dealership in 2 hours which included test drive, choosing the right color and all paperwork More
by Asad
Employees Worked With
Gavin
July 30, 2025
I was really impressed with the level of service I received. I had a great experience with the customer service team at this company. They were very responsive and helpful received. I had a great experience with the customer service team at this company. They were very responsive and helpful More
by Antoninoalfonso
Employees Worked With
Ruben and Luis.
July 29, 2025
Kevin at the front of the house understood what we were looking for and Matt in financing made the end of the process easy. As I write this there’s no buyers remorse and very happy with our experience. looking for and Matt in financing made the end of the process easy. As I write this there’s no buyers remorse and very happy with our experience. More
by Jennifer
Employees Worked With
Kevin, Matt
