Honda of Serramonte

Salesman & office Manager friendly. No pressure. They went over all the details so that I could understand. Salesman took the time to show all the features on the car, and Manager ha No pressure. They went over all the details so that I could understand. Salesman took the time to show all the features on the car, and Manager had Salesman clean & fill up the gas tank while we did the paperwork so that I would not be held up any longer than possible. More

They are very professional and helpful they go beyond and make your experience even better make your experience even better More

Not really positive. We drove 1 1/2 hrs to buy a car. They offered a fraction of what Carmax did for our trade-in. The check engine light came on during the test drive. T We drove 1 1/2 hrs to buy a car. They offered a fraction of what Carmax did for our trade-in. The check engine light came on during the test drive. This was on a Saturday night. They couldn't sell us the car at that moment. They said they would have their mechanics look at the problem on Monday and give us a call. Sunday my wife received an email from the sales person stating someone else was looking at the car, is there another we would be interested in? She reminded him about the check engine light, which he had confirmed with the finance manager when we were there. He seemed to forget our conversation and the fact we were already commited to buying the car he said someone else was interested in. Clearly he forgot we were supposed to received a call about the light on Monday so we could proceed with the sale. As a result we told them we no longer wanted to do business with them. We found a car we liked better through Carmax. They gave us $3,600 more for a our trad-in and the process was super easy. Thank the universe for the check engine light coming on. More

My car broke recently and I had to buy a new car. I'm glad that I went to Honda of Serramonte because the people working there are very helpful and knowledgeable. They have a lot of car options depen I'm glad that I went to Honda of Serramonte because the people working there are very helpful and knowledgeable. They have a lot of car options depending on what you want and your budget. I'm really thankful to Giann De Castro, Steven Li, and Mele Pohahau for helping me with the whole process of purchasing my 2023 accord. Great employees! More

I tried to buy a car from them and had a deal negotiated but they sold the car right from under me I have the emails to prove it and phone calls My bank were going to send the money and at the last second t but they sold the car right from under me I have the emails to prove it and phone calls My bank were going to send the money and at the last second the deal was off because they sold the car before I could pay for it VERY poor and disrespectful A deal is a deal but not to these people Very bad More

Nelson Tam at Honda of Serramonte is fantastic, very professional, never pushy and has great before and after service. I would highly recommend Nelson Tam to all of my friends. professional, never pushy and has great before and after service. I would highly recommend Nelson Tam to all of my friends. More

I want to specifically rate your employee, Abbas. He is knowledgeable, patient, encouraging and your best advertisement! Your dealership is only as good as your employees and that makes him indispen He is knowledgeable, patient, encouraging and your best advertisement! Your dealership is only as good as your employees and that makes him indispensable to your business! I’m already singing his praises to my friends. Please consider him for special acknowledgments and he should be in charge of training all other sales representatives. More

The Sales Team at Honda of Serramonte went out of there way to make my shopping for a new car an enjoyable experience. They were very knowledgeable and guided me on the right vehicle to purchase. Thank you way to make my shopping for a new car an enjoyable experience. They were very knowledgeable and guided me on the right vehicle to purchase. Thank you Edmund, Ela and Mele. More

Jimmy and Salem Matt helped us come out with a new car we traded in our 2022 Pilot. It's our second time coming out of this dealer with a new car. The service and staff are excellent. We will cont8nue to com traded in our 2022 Pilot. It's our second time coming out of this dealer with a new car. The service and staff are excellent. We will cont8nue to come back. More

I am very pleased with the service of Abbas Shirazi. He was very thorough with everything and explained to me all the features of my new car in detail. He was very thorough with everything and explained to me all the features of my new car in detail. More