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Honda of Serramonte

Colma, CA

4.7
1,020 Reviews
At Honda of Serramonte we strive to maintain a complete inventory of new Honda vehicles. We are the Bay Area Honda car dealership that will make the car buying experience as simple as possible. We will work with you and your credit situation to find the perfect auto loan or Honda lease to fit your budget. To learn more about purchasing, financing, or leasing a new Honda in the San Francisco Bay and Colma, CA region, contact Honda of Serramonte today.
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485 Serramonte Blvd

Colma, CA

94014

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Showing 1,020 reviews

January 02, 2024

Fast experience but lack of information about Costcos auto program. Lack of communication between salesman and finance. Wrong information and false promises. Salesman suggested no snow chains when in AWD More

by Trevl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nelson Tam, Simon Chen
Jan 06, 2024 -

Honda of Serramonte responded

Hi Trevl, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (855) 983-9852 so we can make your experience a positive one.

January 02, 2024

Great assistance by Ken Lao and Edmund Zabarte Both were very help full. Their Attentive to our needs were convincing for us to reach our decision to buy the car. These two person are the dealer’s best as More

by Itoy_57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Luk, Edmund Zabarte
Jan 03, 2024 -

Honda of Serramonte responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Serramonte!

January 01, 2024

That best in the Bay Area and the whole Northern California region.. the best of both worlds.. More

by janvence.centeno650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Luk, Ela Garon, Giann De Castro, Tony Chen, Ling Guo, Wei Hu, Alejandro Gonzalez, Kirby Navarro, Simon Chen, Joshua Hernandez
Jan 03, 2024 -

Honda of Serramonte responded

Thank you for your kind words and this wonderful review!

January 01, 2024

We are very happy with this dealership,very helpful and knowledgeable with there vehicles would recommend to friends and family. More

by jimensd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Carpio
Jan 02, 2024 -

Honda of Serramonte responded

We are so happy to read such a great review about Honda of Serramonte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Excellent customer service from Ela. She helps us find the right vehicle. Thank you so much More

by Henry W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ela Garon
Jan 02, 2024 -

Honda of Serramonte responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2023

Customer service was great. My sales person Ken Lau was very knowledge on his product. More

by Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Lau
Dec 30, 2023 -

Honda of Serramonte responded

Hi Johnson, we are very happy to have provided you with such a positive experience!

December 18, 2023

That’s really good dealer and really good salesman and supervisor. Thank you for everything. More

by tommyphan991
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy , Thomas and 1 guy do the financing for me but I don’t know his name. , Giann De Castro
Dec 21, 2023 -

Honda of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 14, 2023

Ask for Nelson Tam at Honda of Serramonte. Easily the best experience I've ever had getting a vehicle. The process went something like this - I applied online to get a quote. I exchanged emai More

by brianrose.j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Tam
Feb 07, 2024 -

Honda of Serramonte responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2023

Excellent customer service! Very helpful and caring. Highly recommended! We will definitely recommend friends and family to purchase their next vehicle from you guys. More

by ryandotcom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yang Wang, Giann De Castro
Dec 15, 2023 -

Honda of Serramonte responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2023

The sales rep, David, was very helpful and professional. He patiently explained most features of the car and how to set them up. More

by D.Ho
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Zheng, Eric Wu
Dec 06, 2023 -

Honda of Serramonte responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Serramonte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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