Honda of Serramonte

Excellent, expedient, and transparent sales and straightforward financing. Our sales rep, Edmund, was absolutely fantastic! He listened to our needs, was super knowledgeable and genuinely helpful. straightforward financing. Our sales rep, Edmund, was absolutely fantastic! He listened to our needs, was super knowledgeable and genuinely helpful. We will be getting all our vehicles here from now on. More

Purchased a new vehicle had the right vehicle in stock. No pressure from sales staff No pressure from sales staff More

I'm going to keep it short and to the point. I did buy a vehicle there because I did my homework, my mechanic gave it a thumbs up, and it was priced reasonably. That's about as good as it gets. I did buy a vehicle there because I did my homework, my mechanic gave it a thumbs up, and it was priced reasonably. That's about as good as it gets. The sales department there is the worst I've seen. Unknowledgeable, unfriendly, deceptive, and customer satisfaction is at the bottom of their list, if on their list at all. I feel sorry for anybody that goes in there with little experience in buying from dealerships, and hasn't done their own homework on their vehicle they're interested in. And don't try resolving any of this with their general manager, Patrick, he's as bad as the rest of them. If you can even get him to respond to you. If you buy a vehicle here just make sure you do your homework and don't rely on anything they tell you. And don't expect an enjoyable buying experience. And don't let them rush you through the financing and contracting signatures part. They try to get a lot of things past you if you don't read the fine print. Beware Just a word of advice...,....... More

Friendly service. This was my first experience buying a new car. Nelson Tam and Jerome Mercado were outstanding! I worked mostly with Jerome and I must say, he mad This was my first experience buying a new car. Nelson Tam and Jerome Mercado were outstanding! I worked mostly with Jerome and I must say, he made feel super comfortable. Never pushed or try to upsell me. I purchased the 2025 Honda CR-V Touring Sport Hybrid. I absolutely LOVE IT!!! More

Contacted me right away after I sent in an inquiry about a used car. Very available to answer all questions. a used car. Very available to answer all questions. More

Dealer: Edmund Zabarte Officer: Monty Step 1 Lie about APR : So the way the scam starts is they would pull you in the showroom. They mentioned blatantly how their APR is a full percentage point low about APR : So the way the scam starts is they would pull you in the showroom. They mentioned blatantly how their APR is a full percentage point lower than actuals Step 2 Alarm system; Karr alarm system: they install a trashy car alarm system that you should say no to because they charge a multiple on it Step 3: Accessories (Bait and switch) : I asked for floor mats, cargo cover, and Cyber link camera mirror. They showed me the prices from honda website but then mentioned that the mirror is not available on my model. Good right? No! They didnt change the price. They pull this trick at the last moment So yes, bait and switch is their play. Straight up liars and scamsters More

Excellent, friendly service. Daisy was so welcoming and helpful and knowledgeable. I have had very bad experiences with car dealers in the past and Daisy was the complete opp Daisy was so welcoming and helpful and knowledgeable. I have had very bad experiences with car dealers in the past and Daisy was the complete opposite! And Simon, the finance king, was also great to work with and very personable. Thank you@ More

Good and easy. Learn alot. Good dealer and good staff. Would recommend anyone to fit fast and easy experience Learn alot. Good dealer and good staff. Would recommend anyone to fit fast and easy experience More

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The dealer was professional and attentive to my needs. He was also personable. Excellent job He was also personable. Excellent job More