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Honda of Serramonte
Colma, CA
1,111 Reviews
At Honda of Serramonte we strive to maintain a complete inventory of new Honda vehicles. We are the Bay Area Honda car dealership that will make the car buying experience as simple as possible. We will work with you and your credit situation to find the perfect auto loan or Honda lease to fit your budget. To learn more about purchasing, financing, or leasing a new Honda in the San Francisco Bay and Colma, CA region, contact Honda of Serramonte today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,111 reviews
March 20, 2026
My lovely Toyota Corolla was totaled in April 2026. Ten days later I bought a used 2017 Honda Civic from Edmond. Unfortunately I didn’t know at the time I had post concussion syndrome and was in no pla Ten days later I bought a used 2017 Honda Civic from Edmond. Unfortunately I didn’t know at the time I had post concussion syndrome and was in no place to be making decisions. I realized a month after purchase that the A/C was not working. They said no problem it’s still under warranty, gave me a printout, said I could take it to Manly Honda in Santa Rosa, closer to where I live, for repair, which I did. It wasn’t a very hot summer and I hardly drove at all so I didn’t get to really test the AC until January 2026 when I found it to not be working. Took it back to Manly and they said it’s different parts that were broken from 8 months ago even though I disagreed, telling them it never really got cold. Still I need A/C so I tried to find my sales receipt, remembering that I’d bought the warranty from Fidelity Services but was not sure how to access it. I called Edmond who said I should call their finance department. I left two separate messages asking for help getting a copy of my receipt but no one ever called back. Eventually I was able to find it and it turns out all that was needed was the last 5 of my VIN. Perhaps that’s why they never called me back but it’s still rude to not return messages. Luckily most of the part were covered by this warranty but I still had to pay the deductible and a few other things not covered which added up to another $1,300. Plus Serramonte Honda forced me to buy the KARR alarm that I have still not been able to access. I followed the steps they gave but the app doesn’t recognize me. So what did I actually pay for if I can’t access it? Worst of it is that besides the gas mileage, I don’t even like the car. It’s so small and uncomfortable. I never should have tried Honda of any kind and I can’t wait for the chance to try and sell it for a Toyota or any other brand. More
by lulubell75
Employees Worked With
Edmund Zabarte
January 26, 2026
TLDR: Don't buy your car from here if you are Trans or non Binary, unless you want to experience transphobia. During my purchase of my new vehicle i noted that the address on my registration was take non Binary, unless you want to experience transphobia. During my purchase of my new vehicle i noted that the address on my registration was taken down wrong. The whole time i was told that it would be fixed. Come to find out that it wasn't fixed, when i called they told me i had to do it myself. Furthermore if you are any person from the LGBT+ community I would tell you to steer clear from this place. I am afab and i have a traditionally masculine name. Anytime i would call to try and get the address figured our for my registration they would assume the car wasn't mine. Even after i would go through all their hoops in the verification process. Then when i would ask to not be spoken like I wasn't there I was belittled. I would also like to note that they cracked my windshield as they were cleaning it and said nothing. I was about to drive away when i noticed something. it took three weeks for them to fix this and I was the one that had to keep calling about it. Every time i called they had forgotten to schedule me. More
by Palohman
Employees Worked With
They all were at fault
December 24, 2025
Honda of Serramonte is DISHONEST and PREDATORY. We went in on 12/20/25 to buy a Honda CR-V Hybrid advertised on their website for $23,886, only to be hit with FORCED dealer add-ons after agreeing t We went in on 12/20/25 to buy a Honda CR-V Hybrid advertised on their website for $23,886, only to be hit with FORCED dealer add-ons after agreeing to purchase. The salesperson, Jeff, flat-out lied, claiming the car didn't have a factory alarm and that we were REQUIRED to pay an additional $1,184 for a dealer installed after market, KARR Alarm plus, $159 for a vague "Road Advantage" he never explained. These dealer add-ons increased the price $1,343, above the advertised price. This was a shady bait & switch tactic. They also tried to give us a predatory interest rate on 8.99% even when we have pristine credit. When we tried to resolve the issue directly with the dealership requesting a refund for the KARR Alarm that we were sold under false pretenses, the dealership has not returned our calls. AVOID this dealership, they are dishonest and will try to take advantage of you. I will be following up with reporting this dealership's practices to the CA Attorney General, the DMV, the Better Business Bureau, and the FTC. More
by gingerf26
Employees Worked With
Jeff
October 27, 2025
Well. l went shopping out there for a replacement on a 24 Toyota Corolla LE that was already burning alot of oil at 45K .Sold that back to dealer.Then l dec l went shopping out there for a replacement on a 24 Toyota Corolla LE that was already burning alot of oil at 45K .Sold that back to dealer.Then l decided to take a ride out to Honda of Serramonte on my Harley Was in need of a reliable vehicle very soon,since l do Uber.Went to look.Maybe buy.Walked in the door.And boom Saw my new baby was talking to me in the middle of the floor.Take me home.So l did.Bought on the spot.Everyone there was too kind.Very helpful and professional.Felt like one of the family out there.Loving my new Honda sooo much.26-CivicSport.Tnx guys.See u soon. More
by ctim7587
Employees Worked With
Marr Bayar manager.And Gavin Deng sales.
October 15, 2025
Edmund was very patient and went over all the features of the car with me. Made this a painless and quick experience. I would definitely recommend Edmund to mg other friends and shop here. the car with me. Made this a painless and quick experience. I would definitely recommend Edmund to mg other friends and shop here. More
by lumlily18
Employees Worked With
Edmund
October 12, 2025
Beware! Unprofessional attitude and shady practices. Provides misinformation and poor communication. Proof read all contracts! Unprofessional attitude and shady practices. Provides misinformation and poor communication. Proof read all contracts! More
by Jennyt2600
Employees Worked With
Only one gave their name. Nelson Tam
September 28, 2025
The Salesperson, Eric, was a pleasure to work with—zero pressure, friendly, and fun. The Sales Manager, Simon, was also chill, and we didn't feel pressured into purchasing all the add-ons. pressure, friendly, and fun. The Sales Manager, Simon, was also chill, and we didn't feel pressured into purchasing all the add-ons. More
by ML
Employees Worked With
Eric Wu, Simon Liang
September 24, 2025
The dealership was clean, welcoming and had a great inventory of new vehicles. My sales associate was very helpful and knowledgeable about the cars I looked at and test drove. inventory of new vehicles. My sales associate was very helpful and knowledgeable about the cars I looked at and test drove. More
by cda124wem
Employees Worked With
Edmund Zabarte
September 22, 2025
Pleasant experience, Brian was great. Not pushy and chill. Gave us great support and answered all our questions . We would come back again. Not pushy and chill. Gave us great support and answered all our questions . We would come back again. More
by owen.tran
Employees Worked With
Brian
