Honda of Pasadena
Pasadena, CA
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Excellent service, great deals and awesome personnel Thank ñame to Juanito, I got another great deal on a new 2019 Honda Pilot after 12 years! He made everything easy and non- stressful for us. Edwin w Thank ñame to Juanito, I got another great deal on a new 2019 Honda Pilot after 12 years! He made everything easy and non- stressful for us. Edwin was also helpful in assisting us with the financing part of the deal. Honda of Pasadena is still # 1 in my book, even after 12 years!!! More
Exceptional Service! My salesperson, Tyke took care of me with TLC.. my guardian angel! He turned a bad situation I was in around & made sure he got be a good, safe car at My salesperson, Tyke took care of me with TLC.. my guardian angel! He turned a bad situation I was in around & made sure he got be a good, safe car at the best price! His co-worker, Salpi was super informative & made sure I knew all about the bells & whisles on my new car.. an awesome team!! You have to go down More
Grateful for the blessing I wanted to thank you for the great deal on the car. I like that you gave us friendly customer service and we’re open to listen to our needs. Thank yo I wanted to thank you for the great deal on the car. I like that you gave us friendly customer service and we’re open to listen to our needs. Thank you! More
Excellent, Caring Process Over a period of 36 years, we have bought or leased 13 different Honda's from this dealership. We (Myself, My Wife and Son) have always been provided Over a period of 36 years, we have bought or leased 13 different Honda's from this dealership. We (Myself, My Wife and Son) have always been provided with outstanding service. Our current regular Service Advisor (Michael Tran) has always taken excellent care and interest in our needs. Over the years, I have become acquainted with a lot of the staff from management, finance officers to service advisors and technicians. More
2019 Honda Fit The team at HOP worked very hard to procure the exact trim level and color I desired. I know it wasn’t easy but they pulled through and made it happen The team at HOP worked very hard to procure the exact trim level and color I desired. I know it wasn’t easy but they pulled through and made it happen. By the way the Fit is a surprisingly roomy and fun car to drive... thanks again to the team at HOP. More
Exceptional service Buying a car is as bad a being selected for jury duty. However I am happy to take time to type this review because I received the best service at Hon Buying a car is as bad a being selected for jury duty. However I am happy to take time to type this review because I received the best service at Honda Pasadena. It all started with me calling into the dealership after finding them on google. Brandon was the one that answered the call, I let him know my situation & desires on my next vehicle. He was patient, listened and transparent. Upon meeting Brandon his vibe in person was the same as over the phone. Kind & patient. But the service didn’t stop there although Diego was not my sales rep he kindly showed/walked me the model I wanted to see while Brandon finished something up. I am a service oriented person and by displaying courteous behavior from both gentlemen needless to say I drove off with a new car. I loved the team effort, the manage was honest showed true effort in wanting to assist me. Ultimately that’s all we can ask for. Respect & courtesy. Thank you for making my purchase a smooth transaction. I’d recommend Pasadena Honda & the sales team. I’m hoping the service department is just as efficient. Also for those of you that like to shop local & family owned it was nice to find out this is a family owned dealership. More
Great service Nicholas was amazing And great customer service he took that extra step on helping me I am a happy customer you need more employees like Nicholas Nicholas was amazing And great customer service he took that extra step on helping me I am a happy customer you need more employees like Nicholas he deserves employee of the month or employee of the year More
Great Service They took the time to thoroughly investigate the problem and get it resolved in a timely manner. Karen made sure to keep me informed of the progress They took the time to thoroughly investigate the problem and get it resolved in a timely manner. Karen made sure to keep me informed of the progress and resolved a couple recall issues as well. More
Knowledgeable My husband and I purchased our new Honda CRV on Sunday. we were assisted by George Lin. He’s very professional and had a lot of patience for all of My husband and I purchased our new Honda CRV on Sunday. we were assisted by George Lin. He’s very professional and had a lot of patience for all of our questions. We had since we’ve only been Toyota owners ope we had since we’ve only been Toyota owners . In short we drove off the lot with our new Honda 2019 CRV we are loving thanks George More
Buying a Honda Clarity Touring Hybrid First of all, I want to tell you how great of an asset Diego Albelais is to Honda of Pasadena. Diego is not one of those pushy sales persons you want First of all, I want to tell you how great of an asset Diego Albelais is to Honda of Pasadena. Diego is not one of those pushy sales persons you want to sell you the most expensive vehicle in the shortest period of time. When I first met Diego all I knew was that I either wanted an all electric vehicle of a hybrid vehicle. Diego went over the differences between an electric vehicle and a hybrid vehicle which helped me decide on a hybrid vehicle. Next he showed me the different hybrid vehicles available not just what Honda had but also what was available from the competition. This helped me decide that buying the Honda Clarity Touring Hybrid was the vehicle the best ft my needs. I was so impressed with Diego, I listed my name to lease the Honda Clarity fuel cell. Diego was so great that he not only sold me one car but two. I am looking forward for the next time I get to work with Diego when I lease my Honda Clarity fuel cell. If you want a knowledgeable sales consultant who takes his time with you, than you need to make an appointment with Diego. You will not be disappointed. As a disclaimer, I am a real person and I did not know Diego until I first met him at Honda of Pasadena. More