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Honda of Pasadena

Pasadena, CA

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208 Reviews

1965 E Foothill Blvd

Pasadena, CA

91107

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Showing 208 reviews

March 19, 2019

Excellent service, great deals and awesome personnel Thank ñame to Juanito, I got another great deal on a new 2019 Honda Pilot after 12 years! He made everything easy and non- stressful for us. Edwin w More

by Pilot323!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juanito and Edwin
Mar 19, 2019 -

Honda of Pasadena responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

March 16, 2019

Exceptional Service! My salesperson, Tyke took care of me with TLC.. my guardian angel! He turned a bad situation I was in around & made sure he got be a good, safe car at More

by TLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyke & Salpi
Mar 18, 2019 -

Honda of Pasadena responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

March 13, 2019

Grateful for the blessing I wanted to thank you for the great deal on the car. I like that you gave us friendly customer service and we’re open to listen to our needs. Thank yo More

by Sonia Leon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Juanito
Mar 14, 2019 -

Honda of Pasadena responded

Sonia, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

March 12, 2019

Excellent, Caring Process Over a period of 36 years, we have bought or leased 13 different Honda's from this dealership. We (Myself, My Wife and Son) have always been provided More

by HelpfulHonda6#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tran
Mar 12, 2019 -

Honda of Pasadena responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800

March 10, 2019

2019 Honda Fit The team at HOP worked very hard to procure the exact trim level and color I desired. I know it wasn’t easy but they pulled through and made it happen More

by Carlos
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salpi
Mar 11, 2019 -

Honda of Pasadena responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

March 08, 2019

Exceptional service Buying a car is as bad a being selected for jury duty. However I am happy to take time to type this review because I received the best service at Hon More

by kafeconleche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Diego & the kind finance manager Female I apologize I don’t remember her name but she was AMAZING.
Mar 11, 2019 -

Honda of Pasadena responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

March 05, 2019

Great service Nicholas was amazing And great customer service he took that extra step on helping me I am a happy customer you need more employees like Nicholas More

by SchweitzerJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nick)
Mar 05, 2019 -

Honda of Pasadena responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800

March 04, 2019

Great Service They took the time to thoroughly investigate the problem and get it resolved in a timely manner. Karen made sure to keep me informed of the progress More

by Claudia1257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Takahashi
Mar 05, 2019 -

Honda of Pasadena responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800

February 26, 2019

Knowledgeable My husband and I purchased our new Honda CRV on Sunday. we were assisted by George Lin. He’s very professional and had a lot of patience for all of More

by Eva1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lin
Feb 27, 2019 -

Honda of Pasadena responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

February 22, 2019

Buying a Honda Clarity Touring Hybrid First of all, I want to tell you how great of an asset Diego Albelais is to Honda of Pasadena. Diego is not one of those pushy sales persons you want More

by greencar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Ablelais
Feb 24, 2019 -

Honda of Pasadena responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

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