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Honda of Pasadena

Pasadena, CA

3.2
211 Reviews

1965 E Foothill Blvd

Pasadena, CA

91107

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Showing 211 reviews

September 03, 2018

Worth the Drive to Pasadena “Great service and helpful, friendly salesmen. Willing to negotiate, and field all the questions I had while purchasing my vehicle. Recommended if you More

by josiahpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyke Zorbas
Sep 05, 2018 -

Honda of Pasadena responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

September 02, 2018

Great customer service by Kenny La! The customer service was execellent. It was a very great experience! Kenny La was friendly, polite and very resourceful regarding the new technology More

by Elmusiko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny La
Sep 02, 2018 -

Honda of Pasadena responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

August 28, 2018

Honda Pasadena is fantastic! My salesman Ray is as attentive as they get and the leasing process with Danny was fast and efficient. I’d recommend Honda Pasadena to anyone. More

by Pattyg29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 29, 2018 -

Honda of Pasadena responded

Thank you for the great feedback. I'm happy to hear that Ray and Danny provided a smooth and efficient leasing experience. We appreciate your recommendation and we look forward to helping you again in the future. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

August 28, 2018

A great car-buying experience! Kenny was wonderful! I submitted an email price request, and he responded right away. He was very helpful and knowledgeable but was not pushy. He gave More

by Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny La and Johnny La
Aug 29, 2018 -

Honda of Pasadena responded

Thank you for taking the time to write this fantastic review! Our entire team works hard to demonstrate our commitment to customer care. I will gladly share your kind words with Kenny, Johnny, and the team. Congratulations on your purchase and feel free to contact or visit us again for your future automotive needs. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

August 27, 2018

Wonderful buying experience Tyke did a great job showing us the cars he had available, and got us a great deal. I would highly recommend buying from him. More

by sakekasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyke
Aug 27, 2018 -

Honda of Pasadena responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

August 20, 2018

Made Buying a Car a Pleasant Experience General courtesy and efficiency. We had a somewhat unusual situation in that we wanted to delay picking up the car so that my wife could have a weeken More

by Honda Loyalist
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lawrence Feng
Aug 21, 2018 -

Honda of Pasadena responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

August 20, 2018

Purchase of a Honda CR-V EX Outstanding staff. Sales: John Miles is the best! Low-pressure sales approach, allowing the customer to think and great expert Honda knowledge inputs. More

by Pasadena###@@@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Miles, Dan Nguyen
Aug 21, 2018 -

Honda of Pasadena responded

We are elated to hear about your positive experience! Our team works very hard to put customers first and foremost. We look forward to helping you again in the future! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

August 20, 2018

A pleasant experience Mo was very much the ultimate professional, no pressure, very knowledgeable of the product, he was indeed the best. He was caring and full of positive More

by goinggreat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
Aug 21, 2018 -

Honda of Pasadena responded

Thank you for this amazing review of your experience with Mo here at Honda of Pasadena! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with out customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

August 18, 2018

Returning customer - bought 2018 Pilot Integrity goes a long way. Kenny was transparent in the pricing, helped us find the exact car we were looking for, and did not try to inflate the car More

by Alhambra Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny La
Aug 21, 2018 -

Honda of Pasadena responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

August 15, 2018

Fred- Fabulous Car Salesperson The title says it all- pleasant, knowledgeable, polite, the best... We really appreciate the easy and nice car shopping experience with Fred at Pasade More

by Newcomers to Pasadena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Ray,
Aug 15, 2018 -

Honda of Pasadena responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

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