Honda of Olathe

This is the second Honda Accord my wife and I have purchased from Frank Ancona. We came back because we were so pleased with our first car and buying experience. We also have been impressed with the purchased from Frank Ancona. We came back because we were so pleased with our first car and buying experience. We also have been impressed with their service department. Dave Jewell, our salesperson (whom we had never met before stopping in), was friendly and laid back, but very knowledgeable . . . exactly the kind of person we like to deal with. We all know how grueling the car buying process can be . . . a big decision, and then the haggling . . . but Dave made it enjoyable. He also followed up as he said he would. He had our car ready, on time, with the windows tinted when we came to pick it up. He even called us a couple days later to make sure everything was going well. The entire process was well organized and professional, so we could once again tell the dealership was well-managed (much moreso than other dealerships we've encountered). The other thing that brought us back was the quality of the product. We drove our first Accord for over 7 years, put on 186,000 miles, and the car still looked and ran great! In all that time and mileage, we just kept up on the standard maintenance, and nothing else went wrong. That's quality, and that's why we chose another Accord, even after aggressively shopping the competition who have improved, but in our opinion still don't match Honda's quality. I highly recommend Frank Ancona Honda, and Dave Jewell. And I do want to add that the other salespeople were very friendly to us, and it seemed like the other customers there were pleased, as well. More

I took my 1999 Honda prelude here to find out why it was having performance issues. Before i took it in I thought it was running rich for some reason and i wanted to know for sure. I left the car there and having performance issues. Before i took it in I thought it was running rich for some reason and i wanted to know for sure. I left the car there and they called a couple hours later and told me that my engine was "shot" and that i needed a new one. This seemed very fishy to me so i called the next day to ask exactly how they came to that conclusion. They said they ran engine diagnostics and determined that i had "terrible" compression and that the spark plugs were dirty. Still not knowing what to do i took it to my uncle who is a lifelong mechaninc and he and his boss took a look and determined that i was indeed running too rich and fixed the issue immediately. Furthermore they said that i had excellent compression numbers and clean spark plugs. Please do not take your vehicle to Frank Ancona unless you want to be directly lied to and decieved just because they dont want to do any real work on your car. I am extremely unhappy with my entire experience. More