Honda of Olathe
Olathe, KS
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Wonderful dealership without pressure. This dealership was extremely honest. We said what we wanted to pay for monthly payments and what we wanted for our trade in. They worked with us a This dealership was extremely honest. We said what we wanted to pay for monthly payments and what we wanted for our trade in. They worked with us and did exactly as we wanted. More
Excellent car buying experience! I don't like the back and forth exercise of most car dealers, but in this case, I did almost my entire car purchase online through Ancona's website an I don't like the back and forth exercise of most car dealers, but in this case, I did almost my entire car purchase online through Ancona's website and their Internet Manager, Bridget Drake. It was a fantastic experience. She didn't play any games, matched another price I had from another dealer, gave me a complete list of what I wanted on my new 2014 Honda Accord EX-L, and had me pre-qualified for financing before I set foot on the lot. The paperwork was quick, the Finance Manager (also a woman) was delightful, and I felt the entire time they truly cared about what the customer's needs were, not how fast they could get me to complete the purchase or buy over my budget. This was the most pleasant car-buying experience I have ever known. I would gladly recommend Ancona to anyone, especially to any women purchasing a new car. They treat you with respect. More
This is the third time I have purchased a car from Frank Ancona Honda. The first time was many years ago and I bought a used Honda Accord. The last two times I chose the leasing option, the first choosing Ancona Honda. The first time was many years ago and I bought a used Honda Accord. The last two times I chose the leasing option, the first choosing a Honda Pilot and this last time, a Honda Accord. Working with John Miller was great and I have to say, in all the past experiences I have had, John was the easiest and least pressured experience I have had. He was thorough, answered all my questions, and was diligent (yet not pushy) in his follow up. I enjoyed working with him and would definitely recommend his services to my friends and family. I also have high praise for Frank Ancona's service department. I have brought my vehicles there many times for service and have always been completely satisfied with the service level and efforts of that team. Bobby has helped me many times over the years and he is always very informative, diligent, and great with customer service. More
Working with Bridget Drake and the finance member was very easy, no stress, they were very friendly and upfront with the answers to my questions. I have purchased numerous vehicles before and have always very easy, no stress, they were very friendly and upfront with the answers to my questions. I have purchased numerous vehicles before and have always had a negative experience while purchasing or leasing a new vehicle, such as the other dealerships are doing me a favor by me buying a vehilce from them. I read the reviews online about the Honda dealerships in the Kansas City area and the possitive reviews of Frank Ancona Honda were reinforced when I arrived at the dealership, met with Bridget & Jason Heard and then with the finance member. It was the best and calmest dealership experience I have ever had and would easily recommend them to anyone that is looking for a great car and great people to work with. I gave them my budget that I could handle and they did the rest to make sure that I had the car I wanted and the monthly payment that I could handle. More
John was the greatest! I can't believe he got me financed and found exactly the car I was looking for so quickly.All the people I met there were nice and very helpful. I would recommend this dealers financed and found exactly the car I was looking for so quickly.All the people I met there were nice and very helpful. I would recommend this dealership to anyone! More
I absolutely would buy a car here again. Courteous, respectful, non argumentative, not pushy or condescending. Just plain nice. Our Sales person was Max, our Finance person in the Business Office was S respectful, non argumentative, not pushy or condescending. Just plain nice. Our Sales person was Max, our Finance person in the Business Office was Shelley. They didn't try to PUSH anything on us , just laid it all put and asked which way we wanted to go. THANK YOU for that!!! More
Respect the customer. Faithful in negotiation on purchase price. Saleman pointed out what he can do. We came within few dollars of my target buy. Great purchase price and great buying experinence. I strongly price. Saleman pointed out what he can do. We came within few dollars of my target buy. Great purchase price and great buying experinence. I strongly recommend this dealer. More
When I first called the dealership I spoke with a sales person named Akasha Pierce who was very friendly. I asked her if the price on the 2006 Honda Ridgeline I was calling about was their bottom dollar. person named Akasha Pierce who was very friendly. I asked her if the price on the 2006 Honda Ridgeline I was calling about was their bottom dollar. She said she would need to check and call me back. She called a few minutes later and said the price had been dropped recently and that it could not be dropped any further. I thanked her and a few days later came out to test drive the truck. Akasha wasn't there, but another very friendly sales person named Wes Larson and I drove it together. I was impressed with the condition of the truck inside and out and also with the maintenance the previous owner gave the truck. Wes told me that the price was being reduced a bit further. I considered it a great deal. Wes introduced me to his boss Patrick Mulvihill who I enjoyed dealing with as much as I did Akasha and Wes. After I purchased the truck I noticed a broken spring in the backseat that prevented the seat's base from folding down which was a potential safety hazard. I brought this to the attention of Wes and he and the other sales people were quick to have the necessary repair made. The sales staff, maintenance personnel and secretarial staff were all friendly. I had a great experience buying my truck from this dealership and would highly recommend anyone I know to them. Thanks to everyone involved and being this close to Christmas - Merry CHISTmas!!! More
I was very pleased with the professionalism and patience of my salesman, Greg Easley, as I pondered the purchase of a new vehicle. Though I had done a great deal of research, I did have questions. Greg was of my salesman, Greg Easley, as I pondered the purchase of a new vehicle. Though I had done a great deal of research, I did have questions. Greg was very kind and responded to my inquiries with understanding and grace. Up to this point, I have only purchased pre-owned vehicles. I deliberated for quite some time in the dealership. I was never rushed or felt any type of pressure to make a decision. I was simply told over and over again, "Take your time." The Sales Manager, Tony, was equally professional and understanding. I was waiting for the "hard close," and it never came. I was only asked thought provoking questions. Questions of my own were answered with a courteous knowledge. There seemed to be a "seasoned response" to this sales team. Typically, I have experienced dealers applying a "sense of urgency" at the point of sale. I have exited many dealership when this tactic is applied. At Frank Ancona Honda, I felt there was a respect provided from the moment I entered the dealership. I have been back since and have experienced same. Oftentimes dealers will ignore the prospect once the "deal is done." I have not experienced such here. There is a professional relationship that moves beyond courtesy. The service department has been terrific and Kurt has formed a professional relationship as well. I could not be more pleased with our purchase and plan on doing so once again in the future. More
This is my second purchase with Frank Ancona. The first experience was so great that I didn't even consider going elsewhere. Everyone was very helpful and they went out of their way to work around some iss experience was so great that I didn't even consider going elsewhere. Everyone was very helpful and they went out of their way to work around some issues I had. More