Honda of Olathe
Olathe, KS
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Showing 706 reviews
Always a wonderful experience!! Always a wonderful experience. Do your self a favor and skip all the other stuff you have to deal with at other dealerships. Frank Ancona is always ho Always a wonderful experience. Do your self a favor and skip all the other stuff you have to deal with at other dealerships. Frank Ancona is always honest and helpful. The entire experience makes me continue to come back. More
Best buying experience Working with Greg Kessler made the experience of buying a new car easy and fun. I have been a Honda owner for ten years and after this buying experien Working with Greg Kessler made the experience of buying a new car easy and fun. I have been a Honda owner for ten years and after this buying experience, I'll continue to be in the future! More
Loved our purchase experience We had a fantastic experience at Frank Ancona buying a CRV from Karen Judt. After a miserable experience at Hendrick Toyota and a grueling experience We had a fantastic experience at Frank Ancona buying a CRV from Karen Judt. After a miserable experience at Hendrick Toyota and a grueling experience at O'Neill Honda, we decided to drive some extra miles to see Karen. She made the whole experience easy, enjoyable, and worry-free. No extra baloney about things we didn't want. She listened to us and then helped us get what we wanted at a very fair price. We don't expect to get the car for free, just a reasonable price on a good car that fits our needs and have a nice experience as customers. Sadly, we found that this is still rare in the car-buying realm. Thank you so much to you for your business model and to Karen specifically for making us comfortable as we made an investment that, to us, is significant. What I don't understand is why more dealerships aren't more like this. I will be a loyal customer now, thanks to Karen. By the way, they have the most awesome waiting area. Clean, snacks, drinks, TVs, my kids didn't complain even once! More
Great experience We had a great experience with purchasing our Honda Odyssey from Frank Ancona. They were quick, professional and made the entire process very enjoyab We had a great experience with purchasing our Honda Odyssey from Frank Ancona. They were quick, professional and made the entire process very enjoyable. Thank you. More
Frank Ancona sells Unsafe and Unsanitary Used Cars Traded for a 2007 Lincoln MKX. Dog feces, urine, dander, was concealed. They also on the car report check list stated the air filter was "OK". Spent t Traded for a 2007 Lincoln MKX. Dog feces, urine, dander, was concealed. They also on the car report check list stated the air filter was "OK". Spent time in the hospital twice because the car was unsafe. They committed fraud (they say it was an honest mistake) that the cabin filter was not documented correctly. I had to replace it after becoming ill spending time in the vehicle. To make matters worse, when I was told to be there to pick up the car, they said it would be ready. It was not, though they swore the car was detailed and cleaned. I took photos of the dog urine, feces, and air filter and provided the proof to management. The sales manger "Patrick" was condescending, rude, and helped facilitate the fraud. These are not bad people, but horrible people, including Michael Ancona. They acknowledged they were wrong, but did little to fix situation. More
New car purchase. Your sales people were very alert and cooperative with my needs. This is my first purchase as a widow on one of the busiest weeks of my life. Hadn't Your sales people were very alert and cooperative with my needs. This is my first purchase as a widow on one of the busiest weeks of my life. Hadn't planned to purchase then. Tried Costco on the web and O'Neil Honda called (Costco recommend for my area?). Checked back with Frank Ancona because of their great service and integrity. The car purchase is not in my comfort zone. More
Purchase of a Pre-Owned truck We visited the lot to look at a Toyota Tundra we had noticed while driving on I-35. Max Harrell met us on the lot and helped with our questions and te We visited the lot to look at a Toyota Tundra we had noticed while driving on I-35. Max Harrell met us on the lot and helped with our questions and test drive. We purchased the truck during the same visit with the assistance of Max's manager Patric Mulvihill, we had a seamless experience that my wife and I both enjoyed. Besides the pleasant assistance from Max and Patric, the overall process was enjoyable. We did not have the normal issues you find on other lots with sales pressure that totally ruins your time when buying a vehicle. This was fun and we will be back when it come time to buy our next vehicle. Thank you all for the professional and friendly manner in which you conduct yourselves at Frank Ancona Honda. More
Easiest car buying experience ever! From the first email with Bridget I knew this new car purchase was going to be different. She gave a great price up front! We were still deciding what From the first email with Bridget I knew this new car purchase was going to be different. She gave a great price up front! We were still deciding what make/model car we wanted. She sent another email with a Memorial Sale ad. At that point she gave us an even better price. When we came to look at the car she had it all ready to go. Explained features before the test drive. Answered all our questions and had a deal. The finance portion was really quick as well. Not pushy about warranties or anything. If you are looking for a car, definitely check out Ancona, and Bridget Drake. Great experience! More
Exceptional Service I went to Frank Ancona just to look at cars. I was in the market to purchase my first new car. I had been to several other local dealers and was far f I went to Frank Ancona just to look at cars. I was in the market to purchase my first new car. I had been to several other local dealers and was far from impressed with the service. When I went to Ancona I was immediately greeted with several smiling faces and warm welcomes. As I approached a car Eric asked if there was anything that he could help me with. I told him that I was in the market for a new car and that I was interested in looking at a Honda Civic. He promptly came out with keys and asked me if I would like to take a test drive. We took a test drive, Eric could not have been more helpful. He showed us all the specs of the car in a respectful manner. At other dealerships I had been talked to like I was incompetent because I was 18 and a woman. I commend Eric for his manner in which he dealt with my mother and I. I was blown away by the service and the quality of the car. I knew that not only was that the car for me but I too had found my dealership and salesman. I told Eric that I was not in a position to buy a vehicle that day but would be back to purchase a car from him soon. Within a few days I received a phone call thanking me for coming in and that they hoped to see me soon. A few weeks had passed and I was in the position to purchase my vehicle. I went to the local Toyota dealership to see what they would offer me for my vehicle. There is received less than good service. I wasn't taken serious. I was an annoyance to them. After leaving there I went to see Eric. He got me a quote for my car and within an hour I was driving off the lot with a brand new car. He made my first car buying experience fun! He went over every detail very thoroughly and ensured I understood and was happy with the stipulations. We went and looked at all the Honda's on the lot to make sure I got the one that I wanted. Now came time to do the finances. Shelly made the financing a seamless and simple process. She had all the paperwork ready for me when I met with her. She went through and gave me several options to allow me to choose what would fit my lifestyle the best. Once I had decided what I wanted she went through in detail and explained everything to me in a way that I could understand. She didn't leave out any detail. She wanted me to be happy and know everything. Overall, I couldn't have been any happier with my first purchase. I will be a life long customer of Frank Ancona. Thank you for making my first experience amazing! More
New Car Purchased Greg Easley was exceptional to work with. Our experience was quick and easy and we are very happy. We have bought several Hondas and this is no dif Greg Easley was exceptional to work with. Our experience was quick and easy and we are very happy. We have bought several Hondas and this is no different that in the past. More