Honda of Olathe
Olathe, KS
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3rd Honda Purchase I was very pleased with the professionalism of the Sales Staff and the environment of the entire dealership. This was only the 2nd time in my life tha I was very pleased with the professionalism of the Sales Staff and the environment of the entire dealership. This was only the 2nd time in my life that I have purchased a used car. The Honda Certification and Extended Warranty made me comfortable that I was purchasing a solid vehicle requiring a minimum of service for many years to come. The Sale staff was very accomodating and the review of all details and signed forms was excellent. This is my 3rd Honda/Acura purchase & I did not want to work with any other dealership. I would highly recommend Frank Ankona Honda to anyone wanting to purchase a Honda - New or Used. More
Very Bad Customer Service Used car sales allowed car to be sold out from under me after committing to an appointment & test drive the following morning by my daughter. I was r Used car sales allowed car to be sold out from under me after committing to an appointment & test drive the following morning by my daughter. I was returning customer who paid cash for a car in 2012 and advised the salesperson I intended to pay cash for this car as well. Knowing I had a 45 minute drive to their dealership, they did not even call me to advise - just waited for me to arrive and then tried to sell me another vehicle. I left the dealership after no satisfaction from the manager. Went to O'Neill Honda in Olathe and purchased a car with cash from them. I would not recommend Frank Ancona! Go to O'Neill Honda instead - better price, smarter salesperson, better customer service! More
Very easy to work with The salesperson and general sales manager were very friendly and easy to work with. They truly wanted to earn my business and went the extra mile to The salesperson and general sales manager were very friendly and easy to work with. They truly wanted to earn my business and went the extra mile to do so. James took the time to explain everything in detail from the paperwork to the features on my vehicle. I would highly recommend giving Frank Ancona the opportunity to earn your business! More
New Car This was my first time buying a car. I know the sales person that was helping me knew that and he did a great job at allowing me to get the price I wa This was my first time buying a car. I know the sales person that was helping me knew that and he did a great job at allowing me to get the price I wanted for the car and did not try to sell me or trick me into something because it was my first time buying a car. I really liked the way I was treated and appreciated being helped with my needs the way they were met. However with that said, the person I sat down with in finances was rude and careless. I did not appreciate that service. My stars above are based off my sales person, not the financial person. More
First time Honda buyer. This was the best new car buying experience I have had in over 20 years. Bridget Drake responded to my Internet contact and we arranged a time for a t This was the best new car buying experience I have had in over 20 years. Bridget Drake responded to my Internet contact and we arranged a time for a test drive. When I arrived at the dealership she gave me the keys to the cars I wanted to test drive and off I went. She answered all of my questions and was very low pressure in her approach. Her original price quote blue away the online "Best Prices" I had seen. She knew I was going to drive cars at another dealer but her low key, friendly approach never changed. All the people at Frank Ancona Honda that I've met have the same friendly customer approach including Michael Ancona! I would highly recommend Frank Ancona Honda for any new care buyers! More
Excellent Service with sales person We were very fortunate to work with James. His professionalism and customer service was over the top. He is very knowledgeable, courteous and caring We were very fortunate to work with James. His professionalism and customer service was over the top. He is very knowledgeable, courteous and caring. We appreciate the opportunity. The last time we purchased a car from this dealership, we worked with Deborah Teague. She was Awesome as well More
great experience Very friendly. No haggling or hassling. Just simply buying a car. Fun not ridiculous games. The entire feeling was positive ask the way through. I rec Very friendly. No haggling or hassling. Just simply buying a car. Fun not ridiculous games. The entire feeling was positive ask the way through. I recommend this dealership More
Tremendous Report John went the extra mile to find me exactly what I wanted for what I could pay. He's amazing. All my family have been buying from him. John went the extra mile to find me exactly what I wanted for what I could pay. He's amazing. All my family have been buying from him. More
Wait, what happened to the typical car-buying nonsense? This was as easy as a car buying experience can get. No haggling, straight talk, and a fair deal for all. I was treated like an adult, but with very g This was as easy as a car buying experience can get. No haggling, straight talk, and a fair deal for all. I was treated like an adult, but with very good customer service and attention. I see no need to go anywhere else ever again for a Honda. More
Best car buying experience ever Although I had never done business before with this dealer before I was treated like a lifelong customer from the beggining. Jason Heard, the general Although I had never done business before with this dealer before I was treated like a lifelong customer from the beggining. Jason Heard, the general sales manager and Patrick the used car manager made the experience fast and easy. This will be my go to car dealer for any purchases in the future. More