Honda of North Hollywood - Service Center

Great Service! Superior customer service and car maintenance. I recommend this place to all the people I know. Everyone is efficient. I wish they provided a car wash Superior customer service and car maintenance. I recommend this place to all the people I know. Everyone is efficient. I wish they provided a car wash! More

Yohana Larios - Great Customer Service I want to say a big Thank You to Yohana Larios, my customer service specialist who helped out in a most expedient and efficient manner. She made sure I want to say a big Thank You to Yohana Larios, my customer service specialist who helped out in a most expedient and efficient manner. She made sure that I was well informed of the issues of my vehicle and that the repairs were done in a timely matter. Plus, as to ease the dent in our holiday budget she presented me with two movie tickets to give us something more to smile about. All in all, a good experience. The only hard thing about it was that this major repair expense happened during the holiday season. Really at no fault to Honda but it hurts somewhat as the repair costs can at times be high. Thank you Yohana and Honda for getting our vehicle back up to par. Merry Holidays! More

Typical good, friendly service. I have been using Robertson Honda for service since 2002. Rick Eicholtz has been my service rep since day 1. He is very knowledgeable and friendl I have been using Robertson Honda for service since 2002. Rick Eicholtz has been my service rep since day 1. He is very knowledgeable and friendly. I recommend both Rick and Robertson Honda, and will continue to use them for future service needs. More

well run organization good communication with customer, efficient, quick attention. the online assessment that is provided gives a helpful overview of the service needed. I good communication with customer, efficient, quick attention. the online assessment that is provided gives a helpful overview of the service needed. I also appreciated that while problems were identified there was no pressure to get them taken care of. More

Fast service. I always take my car there. Robertson Honda squeezed my car into the schedule right before the holidays. I got there by 1:30pm and was out by 4:30pm. Oil change, new fluids, new Robertson Honda squeezed my car into the schedule right before the holidays. I got there by 1:30pm and was out by 4:30pm. Oil change, new fluids, new battery, new wiper refills and new right engine mount. Joe Lopez was quite personable and made sure I was able to use coupons towards my service. Unfortunately, they were out of the free movie tickets since I spent over $300 but Joe promised to mail them to me. My only comment is when the mechanics replace the car battery, they should check to make sure the audio system and clocks have been properly set before handing the car over to the customer. I almost drove off without having them put in the correct code and reset the radio and clock. More

Efficient I appreciated that my consultant was efficient and communicative. He also got me out of there in the promised timeframe. The waiting room was very co I appreciated that my consultant was efficient and communicative. He also got me out of there in the promised timeframe. The waiting room was very comfortable and the Wifi allowed me to get some work done as I waited for my vehicle. I appreciate Robertson and am a loyal customer. More

The honda oil change I came a 15 minutes earlier for my appointment and was treated with respect and courtesy .The customer service is excellent. Peter was organized and I came a 15 minutes earlier for my appointment and was treated with respect and courtesy .The customer service is excellent. Peter was organized and completed the paperwork in a timely manner and professional. Keep this employee Honda needs his work. More

They had the part I ran over one of those cement stoppers and the pan cover got pulverized....I called Robertson Honda Service Department and they had the part and by 9 I ran over one of those cement stoppers and the pan cover got pulverized....I called Robertson Honda Service Department and they had the part and by 9:30'a.m. I was driving away with an oil change to boot! Courteous, great explainers, great place to wait with free coffee and clean restrooms plus an internet connection...WOW! More

Been coming here for years...for many reasons Everyone that works here is so organized and on point. It's that simple :) From the service advisors to the front desk and parts dept. Everyone that works here is so organized and on point. It's that simple :) From the service advisors to the front desk and parts dept. More

Fantastic Its always nice to talk to your employees !!!and marcelo is always very helpful thank you so much always very professional and very helpful thank you Its always nice to talk to your employees !!!and marcelo is always very helpful thank you so much always very professional and very helpful thank you More