Honda of North Hollywood - Service Center

Excellent service! My son-in-law bought the Honda Insight from this dealership. A series of events had him giving it to us. I've been bringing it here for service for tw My son-in-law bought the Honda Insight from this dealership. A series of events had him giving it to us. I've been bringing it here for service for two years. I have always gotten perfect service from the people here. I never feel like I'm being sold something I don't really need. All the staff communicate well, keeping their customers informed all along the way, I appreciate knowing I will get good service, and because of that my Honda will last a long time. More

2004 Honda Odyssey Shaft seal leak repair I was impressed with this dealer's world class multi-point inspection. Three months ago I took my car on this Robertson Honda dealership to do a I was impressed with this dealer's world class multi-point inspection. Three months ago I took my car on this Robertson Honda dealership to do an oil change on my car. When the service was done, I was informed by my sales advisor that my van has a shaft seal leak. They gave me a reasonable price for the estimate. I tried to get another quote from another dealer, and an authorized AAA mechanic for comparison and for some reason they quoted me more than $50 dollars more. On June 12 2018, I brought the car back for the repair. I was expecting that they might charge me more, because some service centers estimates are only valid for 30 days. Well not with them. They fix the car with a reasonable time and they even cleaned the bottom end portion of my engine and transmission. For sure I will bring my other Galpin Honda rides to this dealership moving forward. Top notch service indeed. More

Great Customer service Love that I can get a quick service appointment and wait for my car. They fit me in last minute. waited less than an hour for me car. Love that I can get a quick service appointment and wait for my car. They fit me in last minute. waited less than an hour for me car. More

Best sustained service, best value in vehicles and service My husband and I have owned Hondas for 30 years. We have had them all serviced at Robertson. Despite the rap out there about service from the dealer My husband and I have owned Hondas for 30 years. We have had them all serviced at Robertson. Despite the rap out there about service from the dealer being more expensive, Robertson holds its service prices to reasonable levels. And we've never worried about whether it's been done right because it is. My CRV is fabulous, and my husband's old Civic is still running nicely with 114,000 miles on it. More

Great! J.C. Helped me this time and my car was ready so fast! Very helpful!! Gave me a paper work with a review of everything, which I’ve never gotten before J.C. Helped me this time and my car was ready so fast! Very helpful!! Gave me a paper work with a review of everything, which I’ve never gotten before! More

Great but 1 requested quote I asked for, way out of the orbi $980 labor quote just to install a new sunroof motor that I had purchased and in the backseat for service to check out, it seems like I was quoted an $980 labor quote just to install a new sunroof motor that I had purchased and in the backseat for service to check out, it seems like I was quoted an entire sunroof replacement labor ......seems to me....and told not to be done Sat the day I came in (thats fine) but my new motor box was never opened, unsealed for the service to give a better estimate of JUST the motor.....I think they just clocked the work i wanted quoted as the whole ordeal.....hence, no deal and I left just with my one request, a new key fob programming, which was excellent and Yohanna is awesome That sunroof motor could've been replaced in 2 hours probably. More

Oil change and multi=point inspection. Don Richmond was exceedingly helpful and knowledgeable. Work was performed faster than anticipated. And, since Don found a better coupon than I posses Don Richmond was exceedingly helpful and knowledgeable. Work was performed faster than anticipated. And, since Don found a better coupon than I possessed, the total charge was less than anticipated. More

Best customer Service I have been service my cars for 23 years My first car service in the service deparment was my frist honda osyseey 1995 and still runing with 190000 I have been service my cars for 23 years My first car service in the service deparment was my frist honda osyseey 1995 and still runing with 190000 milles With the same service advisor Marcel Fuentes He is the best More

Trustworthy customer service I was having trouble with my car spontaneously unable to start. I thought it might be the battery or starter. It was neither...the remote device was I was having trouble with my car spontaneously unable to start. I thought it might be the battery or starter. It was neither...the remote device was going bad. The service department removed for free. Since it was time for an oil change, I went ahead and had the car serviced for that. More

excellent customer service There's and Honda service center 2 miles from where I live but i keep on coming back to this service center due to a very good experience I had. I t There's and Honda service center 2 miles from where I live but i keep on coming back to this service center due to a very good experience I had. I think this is my second encounter with Marcel Fuentes .He was friendly and has an excellent customer service skill. Please continue to provide good service and benefit to all your Honda customer so they will keep on coming back. Kuddos to Marcel, good job. Thank you More