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Honda of New Rochelle
New Rochelle, NY
2,262 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,262 reviews
October 15, 2023
Gabriel presented a warm and happy bubbly personality. Overall had patience and didn’t rush the time Overall had patience and didn’t rush the time More
by Mmorris987
Employees Worked With
October 15, 2023
Migell was very helpful and patience. He paid attention to what we wanted and answered all our questions. Was very clear with everything. Wasn't pushy, which I really liked. He went ab He paid attention to what we wanted and answered all our questions. Was very clear with everything. Wasn't pushy, which I really liked. He went above and beyond to help me with anything I needed. More
by demetriocaraballo
Employees Worked With
October 15, 2023
Hennis was beyond professional which led me to buy a car with him as the salesman. Hennis was extremely knowledgeable and not pushy or trying to upsell me. Hennis was ready with an answer to any question with him as the salesman. Hennis was extremely knowledgeable and not pushy or trying to upsell me. Hennis was ready with an answer to any question i had and provided me with options upon options. His experience shows in his calming demeanor thru the entire nerve wrecking process. Thanks Hennis More
by Jguzmanjr182
October 14, 2023
I'll tell my family & friends to go to New Rochelle Honda Dealership & ask for John! He's a great salesperson & make you feel comfortable & not pressures like the other dealer we went to. Thanks a million f Dealership & ask for John! He's a great salesperson & make you feel comfortable & not pressures like the other dealer we went to. Thanks a million for making our selection a great one. More
by BlackGator
Employees Worked With
October 14, 2023
Very friendly staff with amazing customer service Paperwork was done fast and I was able to obtain my dream vehicle with confidence thanks to John and Godfrey Paperwork was done fast and I was able to obtain my dream vehicle with confidence thanks to John and Godfrey More
by Justin Feliciano
October 14, 2023
I came in to buy a new car and met with Roberto Parra in the new car department. He gave me excellent customer service and made the process very smooth . I recommend him to anyone looking for a professional the new car department. He gave me excellent customer service and made the process very smooth . I recommend him to anyone looking for a professional. More
by Maria Beato
Employees Worked With
Roberto Parra
October 12, 2023
Remembered that I was looking for 2015 Honda Pilot. Called me when one was in. Carlos Santana very helpful with financing etc. Pedrro was helpful too. Satisfied with car and process. Thank you Called me when one was in. Carlos Santana very helpful with financing etc. Pedrro was helpful too. Satisfied with car and process. Thank you More
by richardntrottaOG
Employees Worked With
Other Employees :
Managers at front desk, Catherine Cabal, Pedro Gutierrez
October 11, 2023
Absolutely the worst experience I've had with any dealership. From the beginning, I started having issues, I purchased a pre owned Honda Insight and it had many issues. When I tried to get it fixed, dealership. From the beginning, I started having issues, I purchased a pre owned Honda Insight and it had many issues. When I tried to get it fixed, the General Sales Manager, Joe Cardiusone seemed annoyed every time I came back to fix my car which should have been already fixed. Now I am having to chase them around as no manager wants to take responsibility. I go to try to cancel my warranty and just get the run around, that I have to come back another day because cancellations are only on the weekdays, I show up during the week, also missing a day of work as I live far away, only to get told that I have to come back another day as cancellations are only during certain hours. Only to come back another day, yet losing another day of work, to get told that there is only one person that can cancel warranties, Another guy called Joe. One person tells me he is not in today, another tells me he doesn't work there anymore so I can't cancel it anymore. The General Manager Joe Cardiusone who can't seem to pick up his phone or answer back when he was supposed to get back to me with confirmation of my warranty. When I try to call the dealership, I keep getting transferred, and no one picks up the phone. it has been months trying to cancel my warranty and still nothing. If you want to buy a car from here, just make sure its in perfect condition and you never need to contact them again because if you do, you will see that they may not care at all after that. More
by Kevin
Employees Worked With
Joe Cardiusone
October 09, 2023
Buying a car can be stressful not here at Honda of New Rochelle. From the first class service Roberto Parra to his manager Javior to even the finance manager Ben made the entire experience one to say come Rochelle. From the first class service Roberto Parra to his manager Javior to even the finance manager Ben made the entire experience one to say come here More
by tgrimes43
