Honda of New Rochelle

I wouldn't believe all the 5/5 reviews on here... they HAVE to be fabricated. Look at BBB.org They get an "F" rating. LOL. Beware I guess, but here's our story. My wife and I came in to look at and possib HAVE to be fabricated. Look at BBB.org They get an "F" rating. LOL. Beware I guess, but here's our story. My wife and I came in to look at and possibly buy an Insight. We ended up walking out with a Civic. Now maybe that shows we got taken, but we already knew the Insight was a good car but overestimated the size. A guy named Pascal helped us and was actually very nice to us and only seemed mildly 'salesman' like. I don't know if his stories were a part of the sale or even if they were true at all, but he was knowledgable and didn't seem to fit in with the other doofuses we talked to there other times. I don't see him on the roster on their website now, so I guess he moved on or they gave him the heave-ho. At the time they didn't have an Insight we could test drive but they were on the lot and apparently were sold already. B.S. imo. We had looked at the Civic before anyway, so we knew something about it before he took us for a test drive in it. Pascal told us he'd try to cut through the crap and came up with a price that was right in line with our online car buying program price. So he did okay by us. Ed the finance guy did his job pushing the extras, but not in a bad way really. "Even the best cars are machines after all and they do break down unexpectedly," he says... Well he was nice, what can I say. We have been happy with the car and it ended up being a fair price but not a great deal. I'm sure they made at least $4,000 on it between the new car and our trade-in. Some of the crew at Honda N.R. do seem shady and their service department is a bunch of arrogant thugs who need to fired (as we found out when something went wrong with our brand new car). ***So if you want to buy a NEW car there, THEY DID OKAY, just avoid the gangster looking guys and come prepared with a price you're ready to pay or walk away. But for SERVICE, stay the heck AWAY from them.** And yes, this is posted verbatim on other websites because I don't have all day to type these things. More

I was very happy with my experience at Honda of New Rochelle where I purchased my Odyssey. I made an appointment to come in and take a look at a 2007 Honda Odyssey and when I got there the car was alr Rochelle where I purchased my Odyssey. I made an appointment to come in and take a look at a 2007 Honda Odyssey and when I got there the car was already pulled up, warmed up, and presented with excellence. The sales manager Alfred greeted me as soon as I walked in the door and introduced me to the sales person Nick Belli. Nick was very friendly and professional and listened to us to make sure we found the car we were looking for. He helped us throughout the whole process starting with going on the test drive in the car. As soon as we got back to the lot he went over every feature from the DVD player and navigation system to showing us where the spare tire is. After going over the car thoroughly, he brought us inside and sat us down in his office. He was very calm about the matter and helped us tremendously with making sure that this car fit our needs and most importantly fit into our budget. He was not pushy and instead made sure that we were completely satisfied with the vehicle. When we sat down with the business manager we were treated with excellence as Nick told us we would. We were completely confident with the decision we made and very pleased with the way we were treated at Honda of New Rochelle. I strongly recommend visiting Honda of New Rochelle and seeing Nick Belli so you can have a an enjoyable experience like we did. More

Purchased my Fit there about a month back from Jose...He was a gentleman and took me out to their huge lot so I could see the colors in person before I made a decision. They also assisted me with financing was a gentleman and took me out to their huge lot so I could see the colors in person before I made a decision. They also assisted me with financing as I originally intended to utilize my own bank by being able to beat my banks quote despite my credit blemishes. I highly recommended this dealership as they were no nosense and straight forward and not high pressured at all. More

Honda of New Rochelle is a class act! I dealt with Jason Lee the manager and Shicago Diosdado was the salesperson. I bought my last Honda at Braman Honda in Miami and didn't know who to deal with in New Yo Lee the manager and Shicago Diosdado was the salesperson. I bought my last Honda at Braman Honda in Miami and didn't know who to deal with in New York. I spoke with a salesman at Yonkers Honda and then another salesman at White Plains and was not treated well by either dealership. When I walked into New Rochelle I must admit I was skeptical because of the previous two dealers, but after meeting Shicago and Jason felt very comfortable and felt they appreciated my business. Because of that, I purchased my Accord at Honda of New Rochelle and I am extremely happy with the service! More

This dealership completely treats their customers like a new car buyer should be treated. I came in looking to get rid of my Toyota after the recent recalls and JR's staff took great care of me. I bought a new car buyer should be treated. I came in looking to get rid of my Toyota after the recent recalls and JR's staff took great care of me. I bought a new car and I couldn't be happier. Bryan C. More

Bought a car from Michael Polans and just wanted to acknowledge what a great job he and the rest of the staff did. They gave me an excellent price on my new Pilot. The Service Department is also great acknowledge what a great job he and the rest of the staff did. They gave me an excellent price on my new Pilot. The Service Department is also great, I have been servicing my previous Honda with them for years. See Bob Hilburg in service, he is awesome! More

Ben was excellant from the beginning of me walking into the dealership , I was greeted with a pleasant and welcoming smile . He was very straightforward and that made the whole transaction very easy and c the dealership , I was greeted with a pleasant and welcoming smile . He was very straightforward and that made the whole transaction very easy and comfortable for me . I appreciate the way everyone worked with each other to make my experience a very genuine and great experience. To me that's what makes this dealer my dealer , Ben and the staff at Honda of New Rochelle More

I inquired through the Internet and had may questions on the 2007 Accord I bought. They answered all my questions, even if they had to check for me. They sent me the carfax and all the other information I the 2007 Accord I bought. They answered all my questions, even if they had to check for me. They sent me the carfax and all the other information I requested. When I went to the dealership I met with Al Liosi and Joe Gensert, everything the girl I had beedn speaking with over the internet was true. It was the best experience I have ever had purchasing a used car. They were quick, honest and good human beings. I had one small problem during the entire deal, but I told Al about it and he fixed it right away. More

I had a great experience with Honda of New Rochelle. I went in for a certified pre owned Honda accord and the salesman Jamie really made my experience great. The used car center had plenty to choose from went in for a certified pre owned Honda accord and the salesman Jamie really made my experience great. The used car center had plenty to choose from and after test driving 3 vehicles I found the one I was looking for everyone was very friendly honest and upfront. I really appreciate the way they did business. The manager Frank was also very nice. More

I RECENTLY VISITED HONDA OF NEW ROCHELLE INQUIRING ABOUT A USED CAR. THE SALESMAN JOE GENSERT WAS VERY HELPFUL. HE WAS VERY FRIENDLY, AT THE SAME TIME PROFESSIONAL. JOE ALSO WAS VERY PATIENT AND VERY INFO A USED CAR. THE SALESMAN JOE GENSERT WAS VERY HELPFUL. HE WAS VERY FRIENDLY, AT THE SAME TIME PROFESSIONAL. JOE ALSO WAS VERY PATIENT AND VERY INFORMATIVE DURING THE TEST DRIVES, THEREFORE ANSWERING ALL OF MY QUESTIONS WHICH WAS A FACTOR IN MY PURCHASING DECISION. I HAD A GREAT EXPERIENCE AND HAVE ALSO SINCE THEN RECOMMENDED THE SALESMAN AS WELL AS THAT DEALERSHIP TO OTHERS. More