Honda of New Rochelle

I was happy to see that someone was giving some thought on how to handle servcing.... specifically, some services calls are short and easy to service while others are difficult and time consuming. Why shou on how to handle servcing.... specifically, some services calls are short and easy to service while others are difficult and time consuming. Why should everyone wait on the same line. My other car was a BMW where area was first rate. This Honda service reminded me of BMW. More

I bought a used car and had a few minor touch ups and concerns. Got an email from JR a few days later and told him my concerns. He made apt for me and went to service and they took care of everything I concerns. Got an email from JR a few days later and told him my concerns. He made apt for me and went to service and they took care of everything I asked. Good service and I recommend them . Nice staff More

I leased a new Honda recently, and have nothing but good things to say about the experience. Paul Mecca was a wonderful dealer to work with. He was very honest, personable, and fair. Paul worked very har things to say about the experience. Paul Mecca was a wonderful dealer to work with. He was very honest, personable, and fair. Paul worked very hard to get a deal that was right for me, and really went above and beyond what I expected to make the process a whole lot easier. I definitely would recommend this dealer to another customer looking to make a purchase. More

honda new rochelle recently started an express service which include oil changes, tire inspection etc....i went for an oil change and the agent rafael was not only friendly but said i would be out in no m which include oil changes, tire inspection etc....i went for an oil change and the agent rafael was not only friendly but said i would be out in no more than a half an hour....25 minutes later the car was ready! i couldnt believe it...the express service is a great idea More

the workers were very polite and quick,very friendly and respectful especially mike hey mike great work keep it up i will recommend this dealership to my friends and family respectful especially mike hey mike great work keep it up i will recommend this dealership to my friends and family More

The sales consultant Joe Jacob was very knowledgeable of the Honda product that I was interested in (2012 CRV EX-L / Nav ) He was a Pleasure to deal with and he made a sale to a repeat Honda of New Rochel the Honda product that I was interested in (2012 CRV EX-L / Nav ) He was a Pleasure to deal with and he made a sale to a repeat Honda of New Rochelle customer. The rest of the staff was great including Sajjad in finance. Keep up the good work. More

I just bought a 2012 Honda Crosstour in December. I went to the new express service department to fix a slow leak in my tire (got punctured by a nail). From the moment I walked into the door, the staff welc to the new express service department to fix a slow leak in my tire (got punctured by a nail). From the moment I walked into the door, the staff welcomed me and was very accomadating. Mike, my service advisor, was extremely helpful and explained everything that I needed to know. He even gave me different options as to how to go about settling my tire issue. I owned a Mercedes and Infinit in the past and was concerned about what type of service I would get from a Honda dealership (no offense). Mike and the rest of the staff proved that their top quality customer service is just as good as any high end dealer! It is obvious that it is a priority and I am very happy with their service! More

Love the new EXPRESS SERVICE. I used to plan my life around oil change....not anymore. No appointment needed. Job done in about 30 min. Good service and good price. The service opens until 8pm. This i around oil change....not anymore. No appointment needed. Job done in about 30 min. Good service and good price. The service opens until 8pm. This is definitely dedication to customers. Who is the genius that came up with this EXPRESS SERVICE? More

I am from NYC and i thought i would try shopping for new car away from the shark infested dealers in the city, so i tried Honda New Rochelle. The customer service was great and unlike every other dealer i h car away from the shark infested dealers in the city, so i tried Honda New Rochelle. The customer service was great and unlike every other dealer i have been to in the past, they did not try loading me up with things i did not need. They did not seem money hungry, I felt at ease and for the first time i didn't feel like they were trying to rip me off. I got a 2011 Insight for a great price and their service now is even better since they opened up an express no appointment necessary service center right across the street. I highly reccommend this dealer above any other. I will definitely trade in or buy my next car from there, they have a loyal customer with me. :) More

I service my car at Honda of New Rochelle and am always pleased with the service and honesty. I want to acknowledge the general manager JR and the service manager Jay for always giving me the time and att pleased with the service and honesty. I want to acknowledge the general manager JR and the service manager Jay for always giving me the time and attention when I have questions or need guidance with the vehicle. They are both very fair and honest. I appreciate that and they should be recognized for exceptional customer service. More