Honda of New Rochelle

Not an easy customer experience, sales man John was great but for some reason his Used Car Management has a problem providing basic vehicle information to customer requests. I purchased a 2015 Honda Pilot but for some reason his Used Car Management has a problem providing basic vehicle information to customer requests. I purchased a 2015 Honda Pilot there, week and half later and after speaking to the general manager I still cannot get the inspection report provided by their maintenance shop. Received a 1 page, handwritten report that looks like it was doctored. GM Rob promised to get me a proper report that a professional Honda Dealership should be providing. Would love to attach for customers to view and question the professional behavior of this dealer. More

I thought the dealership could support their sales people a bit better. My salesperson's business card was printed incorrectly. They should fix it till it's right. Also, I thought they gave me too high an a bit better. My salesperson's business card was printed incorrectly. They should fix it till it's right. Also, I thought they gave me too high an interest rate. More

Had great service from my sales rep Tania. Made everything easy and provided a very good deal. Made everything easy and provided a very good deal. More

I had a great customer service experience at Honda New Rochelle, Alan Cervantes the salesperson is very knowledgeable and took his time and listened to my needs. I highly recommend asking for Alan C. Rochelle, Alan Cervantes the salesperson is very knowledgeable and took his time and listened to my needs. I highly recommend asking for Alan C. More

Alan was very professional and straight forward. Alan made my experience as a first time buyer fast & easy. Alan was very patient and worked closely with me to make sure I got what I wanted. Thank y Alan made my experience as a first time buyer fast & easy. Alan was very patient and worked closely with me to make sure I got what I wanted. Thank you Alan for making this purchase so easy! I recommend Alan to anyone who’s looking to purchase a car! Thank you!! More

Excellent service. Service advisor was transparent and responsive. Wait time was as expected for amount of service including state inspection. I travel from NYC to get Service advisor was transparent and responsive. Wait time was as expected for amount of service including state inspection. I travel from NYC to get service at this dealership. More

John was great throughout the entire process of getting my car. He was friendly, approachable, & making sure our needs were met! Recommend if you are in the market for a new car! my car. He was friendly, approachable, & making sure our needs were met! Recommend if you are in the market for a new car! More

I have been bringing my Honda mini vans here for service for 15 years and am always pleased with the service and professionalism I receive each time from Bobby. He really makes the whole experience that muc for 15 years and am always pleased with the service and professionalism I receive each time from Bobby. He really makes the whole experience that much easier. More

John was knowledgeable and understood all the key features of the car. He helped me figure out which Honda best fit my lifestyle. features of the car. He helped me figure out which Honda best fit my lifestyle. More

It was my first time dealing with purchasing a car and John made everything very easy. He answered all my questions and provided useful information. Shopping for cars can be stressful and it was nice to h John made everything very easy. He answered all my questions and provided useful information. Shopping for cars can be stressful and it was nice to have someone like Josh assist. More