Honda of Murfreesboro

Up sale service that isnt needed. Do crappy repair work. Wont make right. Go to another dealer. Bunch crooks here Do crappy repair work. Wont make right. Go to another dealer. Bunch crooks here More

I am not one to leave negative reviews but I am absolutely shocked at how much they charged us for a new key fob to our family’s minivan that was unfortunately lost in the holiday chaos. Not only w absolutely shocked at how much they charged us for a new key fob to our family’s minivan that was unfortunately lost in the holiday chaos. Not only was the price astronomical, they gave us a reasonable quote over the phone and then added on an extra $200+ of service fees and charges when it was all said and done and then we still had to pay a tow company to bring in our perfectly running van so they could program the fob. We are now out over $600. Granted it was our mistake for losing a key and we were willing to pay some to fix our mistake but could not believe the price for them to push a few buttons on a machine to program a key 😳😠 More

Everyone was very nice and patient. Stan was a wonderful salesman who gave me all the information I needed. He helped me buy my dream car! Stan was a wonderful salesman who gave me all the information I needed. He helped me buy my dream car! More

Stan was great to work with. Highly recommend. I bought an HR-V and it was a good experience. Highly recommend. I bought an HR-V and it was a good experience. More

My most recent service visit made me question the competence of this dealership. I went for a simple oil change, also had alignment done at the advice of the dealership. Came back with a smoking vehi competence of this dealership. I went for a simple oil change, also had alignment done at the advice of the dealership. Came back with a smoking vehicle that I ended up having to sell for next to nothing. Honda may not have caused this original issue, but many issues that followed didn't exist prior to this visit. Won't be back. More

We love the Honda CRV we purchased, however, the sales team & sales manager have 0 integrity & credibility. We negotiated an “ out the door “ which includes tax, title, tags, & fees, then proceeded to t team & sales manager have 0 integrity & credibility. We negotiated an “ out the door “ which includes tax, title, tags, & fees, then proceeded to the finance dept to negotiate the terms and sign the paperwork. A few days later my wife was looking over the paperwork & said the figures didn’t add up. They had tagged on a $1695 HOM package, & a $799 Documents / Processing fee. When I went back to the dealership and spoke with them about it, they could not find the buyers agreement with the figures we had negotiated ( how convenient ) . They refused to do anything about it. Now, I fully understand why car salesmen, sales managers, & dealers have such horrible reputations as liars, and cheats. It was well deserved. More

New car had defective wipers blades. Service department replaced blade on drivers side. Replacement for passenger side was out of stock. Shop promised to call when replacement was receiv Service department replaced blade on drivers side. Replacement for passenger side was out of stock. Shop promised to call when replacement was received. NEVER CALLED. Recommended wheel alignment at first “complimentary “ service T 10,000 miles. RIPPED ME OFF!! More

Rasheid was a pleasure to deal with. Very personable. Made a stressful situation much easier. Kudos Very personable. Made a stressful situation much easier. Kudos More

Rashied Rayford was very professional and courteous to work with. He was very dedicated and caring..He listened very carefully to our needs and offered suggestions which were very valuable in making our c work with. He was very dedicated and caring..He listened very carefully to our needs and offered suggestions which were very valuable in making our choice to fit our needs. He showed great concern in making sure we were very satisfied. Rashied is a real asset. He represents the Honda Brand extremely well. He referenced his grandmother and the influence she had in his upbringing and the values that she instilled in him.. He smiled a lot and made the experience fun. We certainly recommend Rashied to everyone who wants a pleasant car buying experience along with his expertise. You will be pleased with his outstanding service. The entire dealership personnel were extremely accommodating. Tonya was very enjoyable to work with and Joyce in the cafeteria made the experience exceptional also. Heath was very friendly and set the tone in making sure we felt welcomed. Chris in service was exceptional too.. More