Honda of Mahwah - Service Center

Recent Service visit From the phone call I made to make the appointment to the Service rep. Everyone was professional, courteous and very helpful. They did not push unnece From the phone call I made to make the appointment to the Service rep. Everyone was professional, courteous and very helpful. They did not push unnecessary services, just to drive up the price. They made suggestions for the future. More

It was a nice experience Mark kept me informed of how work was progressing. He advised me of all the discounts I would be entitled to for the work I requested. Saved me a lot Mark kept me informed of how work was progressing. He advised me of all the discounts I would be entitled to for the work I requested. Saved me a lot of money. Thanks Mark. More

On time and done efficiently. Mark took the time to answer all my questions. He also retrieved my car because I didn't know to drive it into the garage. Mark took the time to answer all my questions. He also retrieved my car because I didn't know to drive it into the garage. More

Thank you Paul - Mahwah, NJ Honda Paul Eischen has been there to help me with figuring out the right service my Honda was due to have for all of Honda vehicles, from my Honda Van, Hond Paul Eischen has been there to help me with figuring out the right service my Honda was due to have for all of Honda vehicles, from my Honda Van, Honda Accord and 2 Honda Pilots over the past 10+ years. He is friendly, courteous, and thorough. He is a pleasure to work with and I always wait for him to be available even when another person is available. He works hard for his customers making sure the service was needed, reviews the price options, and has helped to get coverage of some service items under warranty!!! More

Excellent Service Ben Rosario has provided many years of service for our 3, almost ready for #4 cars at Mahwah Honda... His knowledge helps him to easily explain any i Ben Rosario has provided many years of service for our 3, almost ready for #4 cars at Mahwah Honda... His knowledge helps him to easily explain any issues or concerns about our cars, and provides costs/benefits of the different options available to us. HIs network has aided in other facets at the dealership including old car sales, and new car purchases and leases. More

Service Robert Diaz and Paul Eischen could not have been more accamadating and helpful. I wouldn't even think of going anywhere else to have work done. Robert Diaz and Paul Eischen could not have been more accamadating and helpful. I wouldn't even think of going anywhere else to have work done. More

Accomadating and Patient Advisors Mark B. was my advisor this time around and did a great job being patient with me and my many questions, he seemed to genuinely care about what was go Mark B. was my advisor this time around and did a great job being patient with me and my many questions, he seemed to genuinely care about what was going on and even made sure he was there to finish everything up with me when I came to return the loaner and pick up my. The only complaint that I have is not something that was in his control....the fact that my car was IN alignment when it arrived, was put OUT of alignment as a result of the work they did then the dealership charged me $129.00 to put it BACK into alignment....that does NOT seem right at all and will be taken up with the proper higher ups at my earliest convenience. More

Robert Diaz was hands and extremely helpful Robert Diaz was very good at communicating the issues (and non-issues) as well as the timing of the repairs. He was very good at setting my expectat Robert Diaz was very good at communicating the issues (and non-issues) as well as the timing of the repairs. He was very good at setting my expectations and meeting them More

Very pleasent . I gave that rating because of my service advisor Paul Eischen .He is a very pleasant caring and knowledgeable individual . He represents Mahwah Honda I gave that rating because of my service advisor Paul Eischen .He is a very pleasant caring and knowledgeable individual . He represents Mahwah Honda at it's best . More

My experience with the dealershi. I have used the dealership since 2006 when I bought my Honda Accord. I.had a yearly service and oil changes as needed. I recently gave the car to my g I have used the dealership since 2006 when I bought my Honda Accord. I.had a yearly service and oil changes as needed. I recently gave the car to my grandson and leased a 2017 Honda Accord. The quality of service is excellent. More