Honda of Mahwah - Service Center

Honest & Got the Job Done My '12 Honda CRV has been experiencing the VTC Actuator issue that is known for the 2012 year. Being that I had a great relationship with Ramsey Acura My '12 Honda CRV has been experiencing the VTC Actuator issue that is known for the 2012 year. Being that I had a great relationship with Ramsey Acura with all my Acura's and having known that Mahwah Honda is their sister dealership, I figured I'd give them a try.I didn't purchase my CRV from Mahwah and was never happy with the other dealership's service dept, which is what prompted me to call another, as luck would have it, it was Mahwah Honda that I called. Spoke to a service adviser, Jessie Arlington, who was familiar with the VTC issue. I explained it to him and also informed him that I'm aware that I'm out of warranty. He asked for my VIN number, then called me back to inform me that it actually is covered another an emissions warranty...great! I dropped my vehicle off the night before, they provided me with a loaner which was nice. Jessie kept me updated & informed of the process throughout the time they had my vehicle. He informed me that my belt tensioner needed to be replaced and was honest to tell me it wasn't urgent but I decided to have them the work being they already had the vehicle. He never attempted to 'upsell' me with any additional work, labor, etc...which is nice because most dealerships will do that. He was courteous, friendly & knowledgeable. Safe to say I now have a Honda dealership that I can trust and bring my vehicle to when needed! I would highly recommend their service center & Jessie Arlington. More

back on the road My Ridgeline developed major electrical relay failures on a trip from Virginia to Maine. I stopped at Mahwah Honda and they replaced the defective par My Ridgeline developed major electrical relay failures on a trip from Virginia to Maine. I stopped at Mahwah Honda and they replaced the defective part and got me back on the road. Excellent service, very professional, even for someone just passing through. Great job Elyssa! More

Excellent This dealership is excellent. The best experience ever when leasing a car and for service. Such a pleasant experience. Everyone there is professional This dealership is excellent. The best experience ever when leasing a car and for service. Such a pleasant experience. Everyone there is professional but friendly More

Excellent service department I have a Honda dealer approximately five minutes from my home (Nanuet Honda). I drove an extra 20 to 25 minutes to have our vehicle serviced At Mahwa I have a Honda dealer approximately five minutes from my home (Nanuet Honda). I drove an extra 20 to 25 minutes to have our vehicle serviced At Mahwah Honda. More

Auto Repair Great service.....excellent experience and always a professional attitude . I would highly recommend this Honda dealership for sales and repairs...... Great service.....excellent experience and always a professional attitude . I would highly recommend this Honda dealership for sales and repairs....... please spread the good word about this Honda location. More

Great and prompt customer service What a great experience. Waiting while your car is serviced and the consideration they have for your time . They got me that in and out quickly What a great experience. Waiting while your car is serviced and the consideration they have for your time . They got me that in and out quickly More

Waiting. After we were told our oil change would be an 1 hr, and waiting 1 hr they didn’t even touch our truck, horrible. Standing in service area and no one a After we were told our oil change would be an 1 hr, and waiting 1 hr they didn’t even touch our truck, horrible. Standing in service area and no one asks you if they can help you. More

Excellent Service No matter who I have dealt with at Mahwah Honda it has been nothing short of excellent. Great customer service is the reason I keep coming back. No matter who I have dealt with at Mahwah Honda it has been nothing short of excellent. Great customer service is the reason I keep coming back. More

Best service dept. I've experienced 47 years of driving My service adviser, Mark Blazeiewicz was outstanding. His reassuring grasp of auto mechanics and ability to patiently explain what needed to be done My service adviser, Mark Blazeiewicz was outstanding. His reassuring grasp of auto mechanics and ability to patiently explain what needed to be done was very helpful. The relatively short wait time at the comfortable lounge area was also a surprise. I can't believe it, but I'm looking forward to my next auto repair visit. We also bought our son a Honda Civic from Dave Desimone recently. He was also great to work with. 'Uncle Dave' is genuinely a nice guy and working with him on the purchase was stress free. Always felt he had our best interest in mind. This is the first review I've ever written. Guess when people treat you right, you don't mind saying something good about them. More

Excellent dealership. Excellent service. This was my first time coming to mahwah Honda to service my vehicle. As soon I was I walked in, I was treated amazingly. The service adviser, Elyssa, This was my first time coming to mahwah Honda to service my vehicle. As soon I was I walked in, I was treated amazingly. The service adviser, Elyssa, was thorough and welcoming. I would recommend this dealer to anyone looking for quality work and a stress free environment. More