Honda of Mahwah - Service Center

Friendly, prompt, efficient Paul had me in and out in excellent time. Always gives my concerns excellent attention and communicates clearly, with appropriate updates. Job one, Paul had me in and out in excellent time. Always gives my concerns excellent attention and communicates clearly, with appropriate updates. Job one, job done. More

Professional and efficient service. Very clean Mark was an absolute pleasure to work with. Very professional, polite and very efficient at what he does. He promised he’ll do his best to have me Mark was an absolute pleasure to work with. Very professional, polite and very efficient at what he does. He promised he’ll do his best to have me in and out. He absolutely rose to the occasion. 5 Stars across the board. Very well run. Sincerely, Rebecca Chater More

(much) Sooooomther than expected Efficient Took less time than I had anticipated. Waiting room clean and I was able to do office work Mark explained clearly what needed to be done Efficient Took less time than I had anticipated. Waiting room clean and I was able to do office work Mark explained clearly what needed to be done More

Stellar service experience! From setting up a service appointment on the phone, to arriving and being greeted with warmth and professionalism, to a comfortable waiting room, to a From setting up a service appointment on the phone, to arriving and being greeted with warmth and professionalism, to a comfortable waiting room, to accurate communication regarding when the car would be ready, I found Mahwah Honda (and Mark, my service consultant, stellar! What an extremely efficient process!! More

Great service The staff of the dealership went out of their way to help solve my problem. The part I needed was ordered the day before, they had it on hand and my s The staff of the dealership went out of their way to help solve my problem. The part I needed was ordered the day before, they had it on hand and my service call was very brief. More

Perfect Service Paul is very professional and very friendly He has a very relaxed manner. He goes out of his way to make you feel at ease with the process. He gives a Paul is very professional and very friendly He has a very relaxed manner. He goes out of his way to make you feel at ease with the process. He gives an approximate time for the service and today was right on the money. He is an asset to the dealership. More

Pleasant experience Paul always tries to work around his customer's schedule by setting them up a loaner or providing transportation to and from their homes. He always g Paul always tries to work around his customer's schedule by setting them up a loaner or providing transportation to and from their homes. He always greets his customers with a smile and makes them feel like that their his only customer. More

Service Everyone was professional and helpful. I was able. To use express service. I did not need an appointment. Everything was done on a timely basis. Mar Everyone was professional and helpful. I was able. To use express service. I did not need an appointment. Everything was done on a timely basis. Mark was very helpful. More

Ben Rosario efficient help to replace our lost car fob After losing one of the keys toour new HR-V Ben Rosario explained the necessity to replace it quickly with anew fob which would prevent the use the lo After losing one of the keys toour new HR-V Ben Rosario explained the necessity to replace it quickly with anew fob which would prevent the use the lost key even it were found. Thank you for the help. More

Service Paul the senior service writer is a good man.. He is fair and if I need to leave my Honda overnight ... He would set me up with a loaner. A very good Paul the senior service writer is a good man.. He is fair and if I need to leave my Honda overnight ... He would set me up with a loaner. A very good service department 👍. More