Honda of Mahwah - Service Center

1st time customer at Mahwah Honda As a 1st time customer at Mahwah Honda I was impressed at how accommodating The service department was. Joe took the time to answer all my questions As a 1st time customer at Mahwah Honda I was impressed at how accommodating The service department was. Joe took the time to answer all my questions in detail along with gathering up all information I requested. Thanks Joe. We will certainly be back More

Very pleasant experience It was time for a service before our long annual drive for summer vacation, and I reserved a loner. I was greeted by service by my name, with a smile It was time for a service before our long annual drive for summer vacation, and I reserved a loner. I was greeted by service by my name, with a smile, with service history on my car. When I hopped in the loaner I could tell the seat was rolled forward to accommodate my petite height— that was a pleasant detail you don’t expect, but so appreciated after a long day. Details of work order were sent to me electronically and quickly for approval. My car was repaired as expected, and it was so nice to feel the car working tight, just right again. Ben at Mahwah showed care for the customer, attention to customer concerns, and expertise in technical auto repair and service that cannot be surpassed. He deserves ten stars. Everyone at Mahwah has done an excellent job, and that’s why I keep going back every year since 1981. It’s where I have purchased all my cars which have always been reliable, economical to maintain, and wonderful cars. More

Well worth it Dealership is clean and comfortable. It’s nice to be able to drive your car right up to the entrance. Service was prompt and everything was explaine Dealership is clean and comfortable. It’s nice to be able to drive your car right up to the entrance. Service was prompt and everything was explained to me. More

excellent Walk in without an appointment and mark the service man was able to fit my car in. I was having break issues and tire pressures Walk in without an appointment and mark the service man was able to fit my car in. I was having break issues and tire pressures More

Very good experience with service dept. They gave me a loaner car that I would not have needed if I knew they would have mine done on the same day. Very surprised and happy with service dept They gave me a loaner car that I would not have needed if I knew they would have mine done on the same day. Very surprised and happy with service dept. More

Always a good experience I had my Odyssey serviced last week. The guys in the service department are always friendly and professional. They are also very accommodating as I ha I had my Odyssey serviced last week. The guys in the service department are always friendly and professional. They are also very accommodating as I have a toddler. Eddie Cabrera was great to deal with this visit. Thank you. More

Great service As usual great service! I always feel like me and my car are well taken care of. When my appt was going to take longer they offered me a shuttle ride As usual great service! I always feel like me and my car are well taken care of. When my appt was going to take longer they offered me a shuttle ride home. More

New Tires Eddie was very helpful checking to see if they had the tires for my car in stock, getting me an appointment that morning and providing a loaner car so Eddie was very helpful checking to see if they had the tires for my car in stock, getting me an appointment that morning and providing a loaner car so I would not have to drive on the temporary spare. More

Excellent Customer Service Mat was my service representative. I was transferred to his department and he answers the call. From that encounter, he was helpful and pleasant. I d Mat was my service representative. I was transferred to his department and he answers the call. From that encounter, he was helpful and pleasant. I decided to call back and request him to handle my car repairs/services. The interaction was professional and the customer service exceptional. More

Quick friendly customer service This is my second car I purchased with is dealer. The service center is excellent and so close to my job.. Always a pleasure to deal with them. This i This is my second car I purchased with is dealer. The service center is excellent and so close to my job.. Always a pleasure to deal with them. This is my go to service center for my Honda Piolot. More