Honda of Mahwah - Service Center

This was my first trip to the service department. The service was performed right on time and didn’t cost an arm and a leg. The service rep was courteous and called me as soon as the car was done. Also t service was performed right on time and didn’t cost an arm and a leg. The service rep was courteous and called me as soon as the car was done. Also the coffee and donuts were great! More

Fast, efficient and always with a smile and nice greeting! They always make sure my car is up to date with required service. I would highly recommend this dealership! greeting! They always make sure my car is up to date with required service. I would highly recommend this dealership! More

Great job as always Courteous and helpful. No issues anytime. They know my car. They know me. The waiting area is great. Could use free wifi maybe since I work when Courteous and helpful. No issues anytime. They know my car. They know me. The waiting area is great. Could use free wifi maybe since I work when I wait. Otherwise all good. More

Great Service! Mark B. is the best ~ and a real pleasure to deal with! He is very thorough in checking the car’s service history, recommended services based on curre Mark B. is the best ~ and a real pleasure to deal with! He is very thorough in checking the car’s service history, recommended services based on current car mileage and listening to anything I might have noticed with the vehicle. After technicians have checked out the car, Mark is very helpful in explaining the work and associated costs for what needs to be done as well as pointing out what the car might be needing going forward so I can plan accordingly. More

Professional service all the time I travel from Middlesex County just to come to this particular dealership. I didn't even buy my car from here. The quality service a great customer I travel from Middlesex County just to come to this particular dealership. I didn't even buy my car from here. The quality service a great customer care you receive is amazing! More

Another great service experience Brought car in with a couple of issues on one day's notice... Service Advisor Ben Rosario gave an initial (correct) assessment of both issues, and id Brought car in with a couple of issues on one day's notice... Service Advisor Ben Rosario gave an initial (correct) assessment of both issues, and identified probable solutions... Assessment was made quickly, and repairs were completed in a very timely manner... More

"A" Service done quickly and cleanly. Your Service dep't is now separate from Sales and the building & workers seem clearly there to serve you. The waiting room was comfortable, as you of Your Service dep't is now separate from Sales and the building & workers seem clearly there to serve you. The waiting room was comfortable, as you offered TV, cold drinks, hot drinks, donuts etc. Oh--and very comfortable chairs!! The work took alot less time than originally planned. Was I pleased? You bet. Five stars to you. More

Even faster than estimated wait time. Not only was service faster than estimated wait time but they are very accommodating. Renovated building and services are great. This dealership empl Not only was service faster than estimated wait time but they are very accommodating. Renovated building and services are great. This dealership employees very friendly people starting with Bob Wong in sales all the way to the cashier in-service. More

Seevice Mark is great!! He is very helpful and attentive and was able to help with everything I needed. I would definitely recommend him! Thank you’ Mark is great!! He is very helpful and attentive and was able to help with everything I needed. I would definitely recommend him! Thank you’ More

Comfortable, confident service experience Took my Civic to Mahwah Honda for scheduled maintenance. Arrived at my appointed time. Joseph Reynolds, the service advisor, quoted an hour for the re Took my Civic to Mahwah Honda for scheduled maintenance. Arrived at my appointed time. Joseph Reynolds, the service advisor, quoted an hour for the requested service. The service facility was recently renovated and is ultra clean and modern. The customer waiting area was clean and comfortable with light refreshments. The service was completed within the quoted time. Joseph explained the work that was done and what services would likely be required at my next scheduled visit. Very satisfied. More