Honda of Mahwah

Came to this dealership to buy a used Tacoma. Initially was impressed by my sales rep Hovanes and had a good test drive and decided to buy the truck. Sat down to talk numbers and value of my trad Initially was impressed by my sales rep Hovanes and had a good test drive and decided to buy the truck. Sat down to talk numbers and value of my trade in. I was given a list of numbers and a total and no explanation. My main concern was the value for my trade in as I was already okay with the advertised price of the truck. As I started to figure out what each of the numbers was, I was told twice not to worry about the individual numbers and just look at the total. That should have been a red flag. We negotiated 1000 off the truck price due to dents and deep scratches. It was the end of the day on Saturday when we got into finance, and we blew through the paperwork in about 15 minutes (sign here, here, here…). When I got home I went through the paperwork and saw the cash price for the truck (that I had signed right next to) was 2k over the original asking price on the website, 3k over what I had negotiated at the table as well as a bogus $516 total loss protection fee. Thinking it must have been a mistake I tried calling and emailing all week only to have all my messages ignored and my calls forwarded around the dealership until someone “takes my number and promises a call back”. Reading the other one star reviews I now know it probably wasn’t a mistake and I just got taken advantage of. The people are nice enough but if you choose to go here, plan on them trying to take advantage of you and be ready to double and triple check every line before signing anything. I should have known better. More

Took a long time but the people were nice and the food smelt very good smelt very good More

it was an excellence experience at the dealership and my salesman Steve Chin was kind and very helpful person. my family and I love the Honda HRV thanks a lot salesman Steve Chin was kind and very helpful person. my family and I love the Honda HRV thanks a lot More

He was very pleasant and easy to work with. He was very familiar with Honda products. He was very familiar with Honda products. More

Honda of Mahwah was a fantastic experience. Working with salesman Joe Kandil was a pleasure. He was very knowledgeable about the vehicles we were interested in. I would highly recommend Joe whe Working with salesman Joe Kandil was a pleasure. He was very knowledgeable about the vehicles we were interested in. I would highly recommend Joe when visiting Honda of Mahwah. More

Horrible customer service…they took another customer on a test drive of the vehicle I had asked and I was there 20 minutes prior. test drive of the vehicle I had asked and I was there 20 minutes prior. More

Pleasure to deal with and great deals call Dennis brugger at 201 225 8022 thanks at 201 225 8022 thanks More

Dennis my salesperson was a pleasure to deal with. He was knowledgeable and very helpful throughout the process of my purchase. I am very pleased with this dealership and will continue to use them in He was knowledgeable and very helpful throughout the process of my purchase. I am very pleased with this dealership and will continue to use them in the future for my service needs. More

We had such a wonderful experience working with Gleudy yesterday! She is a warm, kind, and professional salesperson. We were looking for a Honda CRV and we wanted a combination that was not available on t yesterday! She is a warm, kind, and professional salesperson. We were looking for a Honda CRV and we wanted a combination that was not available on their lot. Gleudy and her manager searched for a car and had it delivered that same day! We are so happy with our choice! If you are looking for an experience that isn't stressful and for people who want to work with you, work with Gleudy and Mahwah Honda! We are glad we did! More

Purchased a Honda crv and it saved my life . I Unfortunatley got into an accident because of a deer and I walked away with bruises only from seatbelt . My car was totaled but I walked away . I t I Unfortunatley got into an accident because of a deer and I walked away with bruises only from seatbelt . My car was totaled but I walked away . I totally believe it is because of my Honda . It protected me , all of the impact stayed in the front and stopped before me. Sitting at Honda now and they are being so helpful getting me into another Honda , where I feel the safe . Steve in mahwah is the BEST !!! He is kind, compassionate and understanding . Not your typical car salesman . More