Honda of Mahwah

I was at this dealership on 10-Sep-2024 to see a CPO 2021 Honda Civic EXL. I have never experienced this extreme pressure tactics they used. First it was the sales person, then his manager. I don't know how Honda Civic EXL. I have never experienced this extreme pressure tactics they used. First it was the sales person, then his manager. I don't know how I managed to escape from there. I told them I need to see one more car the next day and then will be able to decide. They were forcing me buy the car the same day, OR at least deposit some money before leaving the premises. It was actually scary. Very horrible experience. More

Anna was a great help. Very kind and knowledgeable. She worked with her general manager to get me the best deal possible. Very kind and knowledgeable. She worked with her general manager to get me the best deal possible. More

Ana has been so helpful with my mom getting a new lease. My mom is someone who worries about many things but Ana has really done everything in her power to help ease her worries and make it the easiest (and My mom is someone who worries about many things but Ana has really done everything in her power to help ease her worries and make it the easiest (and most realistic) process. More

This is my fifth or sixth car I have leased from Mahwah Honda. I work every time with Steve Chin. It is a pleasure working with him and I always look forward to seeing him. He takes very good care of me. Honda. I work every time with Steve Chin. It is a pleasure working with him and I always look forward to seeing him. He takes very good care of me. More

Dennis and Jake were so friendly and helpful. They both are very professional as well as personable. They went out of their way to make sure our purchase went as smooth as can be. I would not They both are very professional as well as personable. They went out of their way to make sure our purchase went as smooth as can be. I would not hesitate to purchase from them again and to recommend them to family and friends. More

Steve has gone out of his way to make sure everything was "perfect" when leasing my new car, he showed great signs of concern and empathy. His professionalism has been outstanding and I have always had full "perfect" when leasing my new car, he showed great signs of concern and empathy. His professionalism has been outstanding and I have always had full confidence on him processing my new car, the ability to answer any question or concern fully and willing to roll up his sleeves to actually accompany me into my new car and ensure I understood all aspects, and controls, settings. He explained the unique safety features the car had. I fully trust him ! .... and he has a great personality also !!! More

VERY DISAPPOINTED, I live 6 hours away from this dealership and was trying to buy a car I liked on there lot. Called at 9:30am and made sure it was available then worked out everything with my bank. dealership and was trying to buy a car I liked on there lot. Called at 9:30am and made sure it was available then worked out everything with my bank. By noon had everything ready to go. Called the dealership and said all i need is a bill of sale emailed to my bank but no one returned my call. 6pm I called again and left another message . 7:15 finely get a call back ,I asked to send the bill of sale to my bank and a few pitchers of the car. Sales man said after taxes and dmv the price went from 21,700 to almost 28,000 (that wasn't counting the money I was putting down). When asking why so many fees and additional insurance that I didn't want was added. The sals guy says someone just walked in and is going to buy the car tonight sorry for your luck. Seemed to me like they just didn't want to take the time to explain the extra fees and tell me about the extra insurance fee. When I asked to remove the insurance because i didn't need or want it they refused to remove from the price of the car and that was when someone magically appeared to buy the car. More

Very friendly. He was extremely helpful going over the choices available. He was straight forward. He was extremely helpful going over the choices available. He was straight forward. More

Abdullah is one of the best professional sales person I ever met in my life, very polite, always positive, doing nice things and very helpful. I’m willing to send any one of my friends looking for cars to ever met in my life, very polite, always positive, doing nice things and very helpful. I’m willing to send any one of my friends looking for cars to Abdulla. He’s always met you with smile, very smart, saves you time when you need to ask questions he has always the right answer with respect and smile. More