Honda of Mahwah

Finally got my car back, I decided to not let them install the door visors because of the Service department fiasco with my foglight install. The foglight install fiasco was not impressive to me, t install the door visors because of the Service department fiasco with my foglight install. The foglight install fiasco was not impressive to me, they xx'd the reason for the mess and I caught them red handed in a lie. The door visor kit cost me $140, with install, but you can buy this stuff online at BernardiHonda.com in Massachusettes for $70. Mahwah said they own me money since I installed my own door visors, but when I discovered a clip stolen from my hardware kit, the parts guy said he has to charge me $1.64 for the missing clip! THIS CAR SALES ORGANIZATION IS A MESS, THE SALES, SERVICE AND PARTS DEPARTMENT ARE BAD, THE ATTITUDE IS "MAHWAH HONDA COMES BEFORE THE CUSTOMER" DO YOURSELF A FAVOR AND AVOID THIS PLACE!!!! This is my very honest review. More

I have leased two Hondas from this dealership and have had terrible experiences both times! The first time, with an Accord EXL, the salesperson changed terms of negotiations only once I was signing fin had terrible experiences both times! The first time, with an Accord EXL, the salesperson changed terms of negotiations only once I was signing final paperwork, and getting the car that day had become a necessity for me where I couldn't wait and go to another dealership. It was 1-2 hours before closing on the last day of the month, so pricing and promotions would be changing the next day. If I hadn't been reading the lease agreement carefully, I wouldn't have noticed the extra $400 fee that had been inserted without my knowledge because it was never brought to my attention until I questioned it. This salesperson no longer works at the dealership. The second time, this July for a 2010 CR-V EXL, my salesperson was Larry Brinsky. As a young woman going in to the dealership without my husband, Mr. Brinsky would not listen to what I wanted, kept cutting me off, spoke to me in a condescending manner, and tried to push me towards buying an Accord. I put down a deposit for Mahwah Honda to locate a CR-V I wanted (their inventory is very small), with Mr. Brinsky promising me that I was under no obligation should we not be able to come to an agreement on terms. When I called him a couple days later with a better offer from DCH Paramus Honda, he became belligerent and started yelling at me (yes, actually yelling). I then told him I wanted my deposit back, and he refused. I asked to speak with a manager, and he told me no one was available. I probably should have pursued this legally, but I wasn't sure of my rights and just felt it would be too much of a hassle. My lease actually had pretty good terms, but I do not trust this dealership and will never work with them again. I only hope that my review will be a warning to others who expect this dealership to be courteous and trustworthy. More

These guys were one of the best dealers I've ever dealt with in over 25 years. They were honest, straightforward, and absolutely got me the best price on a '10 Honda CRV. Would buy from them again without with in over 25 years. They were honest, straightforward, and absolutely got me the best price on a '10 Honda CRV. Would buy from them again without hesitation. Have not used their service dept, so can't comment on that. More

After getting a price from another dealer in the area, I went online to see if I can do any better at another dealership. I emailed a few places and Mahwah got back to me within 10 minutes of me sending th went online to see if I can do any better at another dealership. I emailed a few places and Mahwah got back to me within 10 minutes of me sending the email and they quoted me a much lower price than the original dealer. After some wheeling and dealing, I was able to save almost $1300 by going with Mahwah Honda. I can not recommend them highly enough. When you walk in you are instantly greeted by a friendly atmosphere. Anthony M was a pleasure to deal with, and if you are in the market for a new Honda, look no further than Mahwah Honda!!! More