Honda of Mahwah

I went in to mahwah honda expecting what any person expects at a dealership.That is high pressure pushy sales people and to be hounded into a deal i did not like.But Bob was so different.He was more li expects at a dealership.That is high pressure pushy sales people and to be hounded into a deal i did not like.But Bob was so different.He was more like a guide around the daunting overwhelming world that is buying a car i had a unexpected situation come up with insurance,so bob found me another older car taking everything in stride he was very honest and very trustworthy and had a nice demenor in short if you want a good deal on your used car please come see Bob youll be happy you did. More

At every other dealership in Northern NJ I was treated terribly. I am a 26 year old femal and every place I went attempted to take advantage of me and rip me off. This is my second purchase from Mahwah terribly. I am a 26 year old femal and every place I went attempted to take advantage of me and rip me off. This is my second purchase from Mahwah Honda and I had the best experience on both occasions. The sales team is very friendly and they take into account your financial situation when trying to match you with the right vehicle in your price range as well as to satisfy your needs. They went above and beyond in advocating for me to get approved for a car loan with a bank being that I have less than perfect credit. I would not only recommend this dealership, I will also be going back there for my next vehicle purchases. This dealership taught me that not all car dealers are untrustworthy and scamming and I trust them fully which is very uncommon with a dealership. This was an amazing experience for me and I highly recommend shopping and purchasing here. More

We purchased a 1999 Acura TL from Mahwah Honda not even 5 months ago. With not even 5,000 miles added to the car during this time, the car's transmission failed. This was a shock to us since when we purchas months ago. With not even 5,000 miles added to the car during this time, the car's transmission failed. This was a shock to us since when we purchased the car, we were told that the transmission would last another 100,000 miles by the sales rep. When we called the dealer to complain, the pre-owned sales manager basically told us that they would have never made such claims and there is no warrantee on the car so there is nothing they can do for us. After I posted my review to online dealer rating sites, like this one, Mahwah Honda's service manager contacted us and was very apologetic about the experience we had with the sales department. He said he wished he would have known about our issue first and we could have avoided the bad experience we had with sales. He offered to pay for 50% of our repair, which we thought was fair, and had a check to us within one day. He even offered to have the check dropped off the same day to our home. While our initial contact with the pre-owned sales department was not a good experience, we are satisfied that in the end, Mahwah Honda did come through and do the right thing by splitting the cost of an expensive repair. Thanks Mahwah Honda! More

THE DEALERSHIP WAS GREAT AND MY SALESMAN WAS AWESOME THE DEALERSHIP WAS GREAT AND MY SALESMAN WAS AWESOME ***** RODNEY CHAUSINIO. HE KEPT ME INFORMED AND GOT THE DEAL DONE. I WOULD RECOMMEND RODNEY THE DEALERSHIP WAS GREAT AND MY SALESMAN WAS AWESOME ***** RODNEY CHAUSINIO. HE KEPT ME INFORMED AND GOT THE DEAL DONE. I WOULD RECOMMEND RODNEY AND MAHWAH TO ANYONE !!!!!! JOB WELL DONE. PATRICIA FENNER More

My partner and I were dealt with i n an extremely professional manner and at no time did we feel taken advantage of. You and your team worked hard to get us a fantastic deal on the exact vehicle we w professional manner and at no time did we feel taken advantage of. You and your team worked hard to get us a fantastic deal on the exact vehicle we wanted and needed. The entire team's professionalism and customer service is phenomenal and we will make sure to pass on our experience to our friends, family and coworkers. We look forward to future business with Mr Fazio and his Team. Thank You so very much for everything! More

My Experience with the company was Great. They said my only needing to come to them was to pick u my car. They worked with me for months to help me with the best deals. I even told them i had bad credit only needing to come to them was to pick u my car. They worked with me for months to help me with the best deals. I even told them i had bad credit, never expecting to be assisted in the manor i was. Rob Fazio jr. Helped me along the way. I highly recommend this company and especially Mr. Fazio Jr. Great Job More

My wife has never owned a brand new car, and she had been researching the Honda Accord for quite some time. Before we decided on which dealership to go to, I asked around and the name Mahwah Honda was recom researching the Honda Accord for quite some time. Before we decided on which dealership to go to, I asked around and the name Mahwah Honda was recommended. I spoke on the phone with a salesman, Justin Peluso, who was very friendly. It was the 2013 Summer Clearance Event and he told us that the sooner we got there, the greater the selection would be left to choose from. We visited the showroom about a week later and asked for him. He was very low key and didn't pressure us into buying anything. We asked him a lot of questions, and he answered all of them politely and honestly. In about an hour, he and my wife had narrowed it down to exactly the car she wanted. Then he took us out for a test drive and my wife liked the car very much. The next step was to introduce us to the finance manager. His name was Jack Russell, and he was also very friendly and helpful. To give you an idea of what kind of service we got there, Jack came to work 3 1/2 hours early on the day we bought the car to work out the final arrangements (and his commute to work was nearly an hour away). To summarize, my wife got exactly the car she wanted. We got a very nice price and were very satisfied with the quality of the product and the overall sales experience with Mahwah Honda. We would recommend them highly. More

I had been to 2 other Honda dealerships (Paramus and Tenafly) before arriving at Mahwah. What a difference! My experience at Mahwah could not have been better. Honestly, it was the easiest and most e Tenafly) before arriving at Mahwah. What a difference! My experience at Mahwah could not have been better. Honestly, it was the easiest and most enjoyable car buying experience I've ever had. The staff was friendly, the certified cars were beautiful, and it's clear that my satisfaction was important to them. Most importantly, I was treated respectfully and fairly. That certainly was not my experience at the other 2 dealerships. I was originally considering leasing, so I had several phone calls with Debbie in the new car sales department. During one call, I mentioned that I'd really like to buy a certified pre-owned and she referred me to Harry Sha. With my permission, she called Harry for me! All I can say is I met Harry the next day and within an hour I was signing paperwork to buy my Pilot! Harry is a top notch salesperson; a total professional. He really listened to me and did his best to deliver exactly what I wanted. I have already referred him, Debbie, and the dealership to several people -- that alone should speak volumes. I will be using Mahwah service department and when I'm ready for a new car, I will most definitely use them again. A+++++++ More

Rob Razio Jr. made it very clear that he will put me in a car. There were other dealerships that were trying to do the same thing, but Robert's excellent customer services, and his over all presentation was car. There were other dealerships that were trying to do the same thing, but Robert's excellent customer services, and his over all presentation was second to none. I was in and out in no time ! I recommend this dealship to the highest . Excellent Job Robert and I love the car ! More

We met with JC Meyer today to lease a Honda Pilot. JC was knowledgable, professional and courteous. We also found him to be trust worthy and honest. We felt he got us a fair deal and felt every good about ou knowledgable, professional and courteous. We also found him to be trust worthy and honest. We felt he got us a fair deal and felt every good about our transaction. We would not hesitate to recommend JC and Mahwah Honda. We also found the Finance Manager, Jack Russell to be a pleasure to deal with. Great experience all around! More